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Consumer Support
Troubleshooting TipsOperating InstructionsSafety Instructions
Before you call for service… ge.com
Troubleshooting Tips
Save time and money! Review the charts on the following pages,
or visit ge.com. You may not need to call for service.
Problem Possible Causes What To Do
Dishes and flatware Low inlet water temperature • Make sure inlet water temperature is correct (see page 8). Turn on the hot
not clean water faucet nearest the dishwasher, let run until the water temperature
stops rising. Then start the dishwasher and turn off the faucet. This insures
the entering water is hot.
Water pressure is temporarily low • Turn on a faucet. Is water coming out more slowly than usual? If so, wait
until pressure is normal before using your dishwasher.
Air gap or disposer is clogged • Clean the air gap or flush the disposer.
Improper rack loading • Make sure large dishware does not block the detergent dispenser or the
wash arms. See the Loading the dishwasher racks section.
No air gap or high drain loop • Verify that you have an air gap or a high drain loop. Refer to the
Installation Instructions.
Spots and filming • Use Jet-Dry
®
or Cascade Crystal Clear
®
rinse agents to remove spots and
on glasses and prevent new film buildup.
flatware
• Make sure water temperature is at least 120°F.
• Load dishwasher as shown in the Loading Place Settings section.
• Make sure detergent is fresh.
• If water is extremely hard, a softener may be required.
Cloudiness on Combination of soft water and • This is called etching and is permanent. To prevent this from happening,
glassware too much detergent use less detergent if you have soft water. Wash glassware in the shortest
cycle that will get it clean.
Water temperature entering • This could be etching. Lower the water heater temperature.
the dishwasher exceeds 150°F
Suds in the tub Correct detergent • Use only automatic dishwasher detergents to avoid sudsing. Cascade
®
and
wasn’t used Electrasol
®
Automatic Dishwashing Detergents have been approved for use
in all GE dishwashers.
• To remove suds from the tub, open the dishwasher and let suds dissipate.
Close and latch the dishwasher. Pump out water by touching the
START/RESET pad once; then 30 seconds later, touch the
START/RESET pad again. Repeat if necessary.
Rinse agent was spilled • Always wipe up rinse agent spills immediately.
Detergent left in Dishes are blocking the • Reposition the dishes, so the water from the lower spray arm can
dispenser cups detergent cup flush the detergent cup. See the Loading the dishwasher section.
Error Messages Possible Causes What To Do
START/RESET status You have pressed the • Press the START/RESET pad once to start the dishwasher. Press the
indicator light flashing START/RESET pad while the START/RESET pad a second time when the dishwasher is running only if you
dishwasher is running. This will wish to cancel the cycle.
cancel the cycle. The light will
stop flashing after the dishwasher
drains (about 90 seconds).
Power to the dishwasher was • The light will stop flashing after the dishwasher drains. A new cycle will
turned off while a cycle was start automatically.
running and power has just been
restored to the dishwasher. The
blinking lights indicate that the
dishwasher is draining the potential
water inside.
Dishwasher BEEPS This is a reminder that your • Close and latch the door after opening it mid-cycle.
once every 30 seconds dishwasher door has been left
open during operation. It will
continue beeping until you close
the door.
13
Extremely hard water
Low inlet water temperature
Overloading the dishwasher
Improper loading
Old or damp powder detergent
Rinse agent dispenser empty
Too little detergent
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