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Troubleshooting
This chapter summarises the most common problems you could encounter with your iron. Please
read the different sections for more details. If you are unable to solve the problem, contact the
Customer Care Centre in your country.
ENGLISH10
Solution(s)
Check if the plug is connected to the wall
socket properly.
Set the temperature dial to the required
temperature.
Fill the water tank (see chapter 'Preparing
for use').
Set the steam control to position q or w
(see chapter 'Using the appliance').
Set the temperature dial to a temperature
suitable for steam ironing (2 to MAX).
Put the iron on its heel and wait until the
temperature light has gone out before you
start ironing.
Press and hold the steam control for a
maximum of 5 seconds.
Wait at least 1 minute before using the
extra-steam function again.
Set the temperature dial to a temperature
between 3 and MAX. Put the iron on
its heel and wait until the temperature light
has gone out.
Fill the water tank (see chapter 'Preparing
for use').
Set the temperature dial to a temperature
between 3 and MAX. Put the iron on
its heel and wait until the temperature light
has gone out.
Wait at least 1 minute before using the
extra-steam function again (see chapter
'Features').
Fill the water tank (see chapter 'Preparing
for use').
Use the Calc-Clean function one or more
times (see chapter 'Cleaning and
maintenance').
Set the temperature control to a
temperature suitable for steam ironing (2
to MAX). Put the iron on its heel and wait
until the temperature light has gone out
before you start ironing.
Empty the water tank and set the steam
control to position O before storing the
iron (see chapter 'Storage'). Place the iron
on its heel.
Possible cause(s)
There is a connection problem.
The temperature dial has been
set to MIN.
There is not enough water in
the water tank.
The steam control has been set
to position O.
The iron is not hot enough.
The steam control has not been
pressed long enough.
The extra-steam function has
been used too often in a short
period.
The iron is not hot enough.
There is not enough water in
the water tank.
The iron is not hot enough.
The extra-steam function has
been used too often in a short
period.
There is not enough water in
the water tank.
You have been using hard water,
which has caused scale flakes to
develop inside the soleplate.
The iron is not hot enough.
The iron has been put in
horizontal position while there
is still water in the water tank.
Problem
The iron is plugged in but the
soleplate is cold.
The iron does not produce any
steam.
The extra-steam function does
not work (GC1121/GC1120).
Water leaks from the soleplate
when the extra-steam function
(GC1121/GC1120) is being
used.
The spray function does not
work
(GC1121/1120/1115/1015)
Flakes and impurities come out
of the soleplate during ironing.
Water leaks from the soleplate
during ironing.
Water leaks from the soleplate
while the iron is cooling down
or after it has been stored.
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