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23
ENGLISH
Some features are disabled.
Are some functions not available when you press the
Menu button?
• The OSD is locked. Disable OSD Lock in General.
Do you see an "Unrecognized monitor, Plug and Play (VESA DDC) monitor found" message?
Have you installed the display driver? • Be sure to install the display driver from the display driver CD (or diskette) that comes with your display. Or, you can also download the driver from our web
site: http://www.lg.com.
• Make sure to check if the graphics card supports Plug and Play function.
No sound from the headphone port.
Are images displayed without sound? • Make sure that the headphone port connections are made properly.
• Try increasing the volume with the joystick.
• Set the audio output of the PC to the monitor you are using. (The settings may differ depending on the operating system (OS) you use.)
4K/5K resolution is unavailable.
Did you check the cable connection? • Check if the cable is properly connected.
• It is recommended to use the accessories supplied with the product.
Is the resolution and refresh rate set properly? • Set the proper resolution and refresh rate in the PC screen resolution settings or the player's option menu.
Does the connected external device support 4K/5K
resolution?
• It is available only on external devices that support 4K/5K resolution.
• Check if the connected external device supports 4K/5K resolution.
Is the HDMI ULTRA HD Deep Color function enabled?
(In case of 4K)
• Go to Settings > General > HDMI ULTRA HD Deep Color function to enable the function.
Did you set the DisplayPort Version to 1.4?
(In case of 5K)
• Go to Settings > General > DisplayPort Version to set the version to 1.4.
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