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9
Troubleshooting
Cannot select TEMP and/or HOURS settings.
• Is unit plugged in?
• Test that the electrical outlet is working with a lamp in known
working order.
Food is undercooked.
• Was food cooked on Warm setting? Do not cook on Warm setting;
always cook on Low or High heat settings.
• Did you select Low heat setting, but used a cooking time based on
High heat setting?
• Did you have the glass lid placed correctly on slow cooker?
• Was food cooked in the food warmer? Do not use food warmer to
cook food.
Food isn’t done after cooking amount of time recommended in my
recipe.
• This can be due to voltage variations (which are commonplace
everywhere) or altitude. Slight fluctuations in power do not have
a noticeable effect on most appliances. However, they can alter
cooking times in slow cooker by extending cooking times. Allow
sufficient time and select appropriate heat setting. You will learn
through experience if a shorter or longer time is needed.
My meal was overcooked. Why?
• Was removable crock at least half full? The slow cooker has been
designed to thoroughly cook food in a filled removable crock. If
removable crock is only half-filled, check for doneness 1 to 2 hours
earlier than recipe time.
• Did you select hours based on a Low heat recipe?
• Foods will continue to increase in temperature after desired
temperature has been reached.
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