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en Troubleshooting
62
Troubleshooting
18 Troubleshooting
Troubleshooting
You can rectify minor faults on your appliance yourself. Read the troubleshoot-
ing information before contacting after-sales service. This will avoid unneces-
sary costs.
WARNING
Risk of electric shock!
Incorrect repairs are dangerous.
▶
Repairs to the appliance should only be carried out by trained specialist
staff.
▶
Only use genuine spare parts when repairing the appliance.
▶
If the power cord of this appliance is damaged, it must be replaced by the
manufacturer, the manufacturer's Customer Service or a similarly qualified
person in order to prevent any risk.
Fault Cause and troubleshooting
The display goes out
and Start/Reload
flashes.
Energy-saving mode is active
▶
Press any button.
a The symbol lights up again.
"E:36 / -25 / -26" Drain pump is blocked.
▶
→"Cleaning the drain pump", Page57
"E:38 / -25 / -26" Drain pump is blocked.
▶
→"Cleaning the drum", Page55
if the fault is displayed again,
▶
→"Cleaning the drain pump", Page57
Inlet opening of the rubber gasket is blocked.
▶
→"Cleaning the intake opening in the rubber gas-
ket", Page59
All other error codes. Malfunction
▶
Call the after-sales service.
→"Customer Service", Page71
Water cooling To protect the wastewater pipes, the hot detergent
solution is cooled before being drained.
▶
Wait until the detergent solution has cooled down.
The appliance is not
working.
The mains plug of the power cord is not plugged in.
▶
Connect the appliance to the power supply.
The circuit breaker is faulty.
▶
Check the circuit breaker in the fuse box.
There has been a power cut.
▶
Check whether the lighting in your kitchen or other
appliances are working.
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