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24
49-85215-3
Troubleshooting tips ... Before you call for service
TROUBLESHOOTING TIPS
Problem Possible Cause What To Do
Top burners do not light
or do not burn evenly.
(The front right burner
is designed to have
slightly smaller flames
between the 6 and 9
o’clock positions. This
is normal.)
Plug on range is not completely
inserted in the electrical outlet.
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grounded outlet.
Burner slits on the side of the
burner may be clogged.
Remove the burners and clean them. Check the electrode area
for burned-on food or grease. See the Care and cleaning of the
range section.
Improper burner assembly. 0DNHVXUHWKHEXUQHUSDUWVDUHLQVWDOOHGFRUUHFWO\6HHWKH&DUH
and cleaning of the range section.
Burner flames very
large or yellow
Improper air to gas ratio. If range is connected to LP gas, contact the person who
installed your range or made the conversion.
Surface burners light
but oven does not
Knob not pushed firmly in at
LITE position and held in for 10
seconds.
See the Using the oven section.
Burners do not light Battery is weak/dead. Replace battery (see Installing the Battery).
Gas supply not connected or
turned on.
See the Installation Instructions that came with your range.
Burner parts not replaced
correctly.
See the Care and Cleaning of the range section.
Drawer does not slide
smoothly or drags
The drawer is out of alignment. Fully extend the drawer and push it all the way in. See the Care
and cleaning of the range section.
Drawer is over-loaded or load is
unbalanced.
Reduce weight. Redistribute drawer contents.
Lower broil drawer will
not work
Controls improperly set. See the broil drawer section.
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