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10
Problem Possible Causes What To Do
Foods defrosting Temperature control • Move the control to a temperature setting.
in OFF position.
Freezer is unplugged. • Push the plug completely into the outlet.
The fuse is blown/circuit • Replace fuse or reset the breaker.
breaker is tripped.
Door/lid left open. • Check to see if package is holding door/lid open.
Too frequent or too long
door openings.
Freezer temperature Temperature control • See About the operation of your freezer.
too cold set too cold.
Fast Freeze switch is in the • See About the operation of your freezer.
ON position or has run for too
long (on some models).
Moisture forms on Not unusual during • Wipe surface dry.
outside of cabinet periods of high humidity.
Interior light does not No power at outlet. • Replace fuse or reset the breaker.
work (on some models)
Freezer is unplugged. • Push the plug completely into the outlet.
Light bulb burned out. • Replace bulb.
Door/lid won’t fully Package holding door/lid open..
close by itself
Slow starting time Built-in overload protection.
after being off
Excessive frost buildup Door/lid left open. • Check to see if package is holding door/lid open.
Too frequent or too long
door/lid openings.
Not unusual during
periods of high humidity.
Popping/cracking Metal parts expand and • This is normal and should stop after unit has been
sound when running contract. running for a while.
Bubbling/gurgling Refrigerant in cooling system • This is normal.
sound is circulating.
NOTE: Do not return the freezer to the store where you purchased it. The freezer is eligible for in-home service. For
warranty service, contact us at 1.800.561.3344.
Before you call for service…
Consumer Support Troubleshooting Tips Operating Instructions Safety Instructions
Installation
Instructions
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