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Page 11 of 12
TROUBLESHOOTING
Do not repair or disassemble the unit by yourself, unauthorized repair attempts will invalidate the
warranty and may cause bodily harm.
Issue
Possible Reason
Solution
No power
1. Power cord is not plugged in
2. No power from the socket.
3. Honeycomb filter support is not
installed correctly
4. The power button has not been
pressed.
1. Connect the power cord
2. Check socket is switched
on – test with a different
appliance.
3. Install the honeycomb filter
correctly.
4. Press the power button
No dust elimination
1. The honeycomb filter is blocked.
2. The air inlet is blocked
1. Remove the honeycomb
filter and clean it.
2. Remove the obstruction
Odour emission from
unit
1. New unit. When the unit is used for
the first time, the Honeycomb cooling
media will have an odour, which will
dissipate within a week of use
2. Honeycomb filter may have
developed mould or bacterial growth
1. No action required
2. Clean the filter pads with
mild antibacterial solution.
Dry before use.
If the above solutions do not resolve the problem please contact the service centre.
APPENDIX
Disposal: Do not dispose this product as unsorted waste. Collection of such waste must be
handled separately as special treatment is necessary.
Recycling facilities are now available for all customers at which you can deposit your old
electrical products. Customers will be able to take any old electrical equipment to
participating civic amenity sites run by their local councils. Please remember that this equipment will
be further handled during the recycling process, so please be considerate when depositing your
equipment. Please contact the local council for details of your local household waste recycling
centres.
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