Owners' Guide Televisions
You have several options for connecting your TV to different devices. The method you choose will be based upon the type of cables you have and the available outputs on your device.
To connect an antenna,cable set-top box or satellite receiver:
Inputs icon in Home screen and select Channels as the input source.
To connect an AV device with a composite video cable (not provided):
Inputs icon in Home screen and select Composite as the input source.
The high-powered HDMI version 2.0 inputs enable you to connect 4K Ultra-HD external devices, and have a better experience when connected to the HDMI port. For example, if you have an X-box or Blu-ray player that supports the 2.0 standard, more details will be transmitted to the TV screen to maximize your entertainment experience.
Please refer to the User Manual that came with your device for step-by-step instructions.
To connect an AV device with an HDMI cable (not provided):
Inputs icon in Home screen and select the corresponding HDMI input.
NOTES
You can connect headphone (not provided) to the HEADPHONE port on your TV. While the headphone is connected, the sound from the built-in speakers will be disabled.

NOTES
You can connect the USB devices such as hard drives, USB sticks and digital cameras for browsing photos, listening to music and watching recorded videos.

NOTES
To connect speakers or other audio receivers with an audio cable (not provided):

TIP: If you prefer to use Audio Return Channel, then see Connecting a digital sound bar to use Audio Return Channel (ARC) on page 8.
NOTES
If you’d like to use the Audio Return Channel (ARC) feature to have sound sent from the TV back down an HDMI cable to a digital sound bar, then you will need to connect the cable to the HDMI / ARC port. By using this feature, you will also be able to control the sound bar with your TV remote instead of using multiple remotes for each device.
To connect a digital sound bar with an HDMI cable (not provided):
] button on your remote and select the
Settings icon, then go to Sound > Audio Output.
NOTES

NOTE

NOTE
NOTES
] button at least 3 seconds to start pairing.NOTES
Program your universal cable or satellite remote control to operate your new television (only for USA) If you would like to program your other household remote controls to your new television,please refer to the User’s Manual supplied by your Cable or Satellite provider. The Cable or Satellite providers’ User’s Manuals should include instructions on how to program their remote to your television. A list of codes for the most common Cable and Satellite providers are listed below. Use the code that is associated with your Cable or Satellite provider (if applicable).
DIRECTV
0178, 10178, 10019, 10748, 11314, 11660, 11710, 11780, 12049, 10171, 11204, 11326, 11517, 11564, 11641, 11963, 12002, 12183
Time Warner Cable
386, 0178, 10178, 400, 450, 461, 456, 0748, 1463, 0463, 10463
Comcast
0178, 10178, 10463, 11463, 10748, 11314, 11660, 10171, 11204, 11326, 11517, 11641, 11780, 11785, 11892, 11963, 12002.
Cox Communications
0178, 10178, 1326, 1463
Dish Network
505, 627, 538, 720, 659
If the code associated with your Cable or Satellite provider is not listed, does not work or you cannot locate the instructions to program your remote, call your local Cable or Satellite provider’s customer service center. If your Cable or Satellite provider does not have a code available, please contact us.
Using your cable set-top box or satellite receiver remote as a ‘universal’ remote
If you prefer to use your Cable Set-top Box or Satellite Receiver Remote as a ‘universal’ remote, visit the Support page to view a list of the codes.
Plug the power cord into an AC outlet, the TV will turn on.
After the splash screen that displays the logo appears, begin the Setup Wizard menu.
The guide setting is completed according to the boot navigation prompt. The navigation information is specific to the actual condition.
The Home screen will be your starting point for navigating the TV.
You can use shortcuts on the remote control for fast operation.
To turn your TV on:
] button on the remote to turn on TV.
To turn your TV off, press the [
] button on the remote.
NOTES
To view broadcast programs, press the [
] button on your remote, select the
Inputs icon in Home screen and select Channels as the input source.
Channel search guide
When you select Channels as input, if no TV channels were saved before, you will be prompted to do a channel search. You can also go to Menu > Channels to change the channel settings.
Launch Live TV
After channel scaning is done for the first time, the screen will display LiveTV operating tutorial, including: how to Load info Bar, how to load the channel list and so on.
Press the UP button to view channel and program information.
Press the OK button to view Channel List
Press the MENU button to configure settings of broadcast TV.
Press the BACK button to return to the channel last viewed.
Viewing channel information
As you use the [
] button on your remote to scroll through channels, an information banner appears on the top of the screen.

The information banner displays the following information:
If you are watching a particular channel, you can also press the [ Up ] button of your remote to view channel information.
Viewing a channel list
After you have done an automatic channel scan (if you’re using an antenna) or receiving your channels through a cable provider, you can view your list of channels by pressing [OK] on your remote.
You will see the channel list display on the right side of the screen.
Creating a Favorite List
To quickly access your most-watched channels, you can create a Favorite List in one of two ways.
] button to access the Menu in Channels source.A heart-shaped indicator will appear beside the channel as confirmation that it has been successfully added.
Viewing your Favorite list
To view channels that you’ve added to your Favorite List simply press [OK] on your remote to call out the channel list.
The channel list appears on the right side of the screen and heart-shaped icons are shown next to the channels that make up your Favorite List. You can press the [ Left / Right ] buttons to switch the channel list (ANTENNA or CABLE) , FAVORITE and HISTORY list.
Google Assistant
You can press the [
] button to turn on your Google Assistant, use your voice to ask it questions, tell it to do things.
Closed Caption (CC)
You can switch among Off, On and On when mute.
Narration (NRT)
You can switch between Video Description On and Video Description Off.
NOTE
Audio Language (MTS)
You can choose the audio language in DTV mode and you can set MTS for Mono, Stereo or SAP in ATV mode.
Your TV comes with many TV setting features to allow you to customize the picture based on your viewing preference and environment. As you navigate throughout different screens to access settings, some of the indicators appear as words On and Off.
You can press the [
] button to access the Menu in TV mode.
The Menu consists of the following settings:
In each menu, you can:
] button to return to the previous menu.Backlight: Change the overall brightness of the screen.
Picture Mode: If you’d like to configure the settings for your picture, then there are seven types of picture modes available: Vivid, Standard, Energy Saving, Game, Sports, Theater Day, Theater Night and Auto Mode. Picture mode options may vary depending on models.
Low Blue Light
Theater Day and Theater Night are designed to reduce the level of blue light to protect your eyes.
ou can press the [
] button to access the Menu in TV mode. Go to Picture > Picture Mode, and select Theater Day/Theater Night.
To reduce the eye strain and protect eyes when you watch TV for a period of time, you are suggested to:
Proper breaks and exercises are proved excellent help to relieve eye strain and fatigue.
This feature may not be applicable in some models/countries/regions. Low blue light certification may vary by model.
Once you choose the mode, you can adjust the picture based on the following settings:
Contrast: Adjust the Contrast level to increase or decrease how bright images appear.
Brightness: Adjust the Brightness level to generate lighter or darker images.
Color: Adjust the color intensity of the picture for a more vibrant image.
Tint: Adjust the colors from a green to magenta tint to view the natural skin tones of people on the screen.
Sharpness: Adjust how sharp or soft edges of images appear.
Picture Size: Adjust the Aspect Ratio to stretch or zoom in on your picture. You can choose from the following settings: Auto, Normal, Zoom, Wide, Direct, Dot-by-dot, Panoramic or Cinema.
HDMI 2.0 Format: Match the connected device output format. You can select Standard format and Enhanced format in HDMI mode. Enhanced format for devices of 4K@50/60Hz (YCbCr4:4:4, YCbCr4:2:2).
Advanced Settings: Adjust advanced picture settings based on your viewing preference.
NOTE
Calibration Settings: Adjust the color space and Gamma to best suit the content you're viewing.
NOTE
Apply Picture Settings: Adjust current picture mode to apply to All Sources or just Current Source.
Reset: Reset current picture settings to factory mode.
System sounds: Open the default system sound.
Sound Mode: Select a preset sound mode to suit the type of content you are listening to: Standard, Theater, Sports, Music, Speech, Late Night and Auto Mode. Sound mode options may vary depending on models.
Once you choose the mode, you can adjust the audio based on the following settings:
Audio Output: Select the speakers which you want to use: TV Speaker, ARC or Bluetooth.
TV Speaker: Turn on or off the TV speaker. If ARC or Bluetooth is selected in Audio Output, configuration here is unavailable.
TruBass HDX: Optimizes overall sound quality by increasing bass, making dialog clear and natural, and widening the sound field.
TruSurround: X: Provides surround sound experience with psycho-acoustic processing to place sounds beside, behind, and above the viewer. For best results use with Surround Sound.
Dialog Clarity: Improve dialogue clarity.
TruVolume HD: Maintains consistent loudness levels from wide dynamic range programs, loud commercials, and channel or input changes.
Wall Mount Setup: Automatically optimize the sound based on the position of the TV.
Advanced Settings: Tune the audio settings and quality of the TV.
Reset: Reset current audio settings to factory mode.
NOTE
Tuner Mode: Select if you receive TV channels over the air (antenna) or through a cable set top box.
Auto Channel Scan: Automatically scan for channels.
Manual Scan: Type in a channel to add it manually to your TV.
Channel Skip: Skip selected channels from your Channel List.
Favorite List: Add Channels to your Favorite List.
Set the sleep timer to automatically turn the TV off within a specified time: off, 10 Minutes, 20 Minutes, 30 Minutes, 40 Minutes, 50 Minutes, 60 Minutes, 90 Minutes and 120 Minutes.
Settings lets you configure the TV, set app options, add accounts, and change other preferences. For more information about Settings, See Settings on page 25.
Use your voice to control the TV, other smart home devices, and more.
Amazon Alexa Service: Turn on and off Alexa service.
Amazon Alexa Service Setup: Set up accounts to use Alexa service.
Setup Checklist: Check the current settings of Alexa and guide the user to set up.
Things to try: Show the main functions that the Alexa can support currently.
Automatic date & time: Use network-provided time. You can also set the current time manually when Off is selected.
Set date: Set the date.
Set time: Set the time.
Set time zone: Select your time zone.
Use 24-hour format: Set the time to display in a 12 or 24-hour format.
Sleep Timer: Set the sleep timer to automatically turn the TV off within a specified time: off, 10 Minutes, 20 Minutes, 30 Minutes, 40 Minutes, 50 Minutes, 60 Minutes, 90 Minutes and 120 Minutes.
Power On Timer Type: Set the type Off, Daily, Once.
Power On Timer : Set the clock for the time you want the TV to turn on automatically.
Power Off Timer Type: Set the type Off, Daily, Once.
Power Off Timer : Set the clock for the time you want the TV to turn off automatically.
Adjust the default Language settings for the TV.
Adjust the default settings for the keyboard.
You can view the TV storage.
Customize channels: Add or delete the app icon from Home screen.
Enable video previews: Enables or disables the video previews.
Enable audio previews: Enables or disables the audio previews.
Reorder apps / Reorder games: Rearrange the Apps screen.
Android TV Home / Android TV Core Services: See the information of open source software licences.
Set the TV to use in Home, Store mode or Store mode with video.
You can view permissions about accounts and limit the search results.
Enables you to extend your app to direct its streaming video and audio to the TV.
Enables Screen saver when the TV is idle.
Your TV can use different modes to access location information. Each mode uses different sources to estimate the TV’s location.
Help improve Android performance by automatically sending diagnostics information.
Use the Setup assistant for instructions to help you set up your TV.
Allow to send the diagnostics and usage of the report.
You can set Automatic Content Recognition, Picture Mode Auto Adaption, Sound Mode Auto Adaption, etc.
NOTE
Allow to turn on IP control port.
Set the Power Indicator light to stay On or Off when standby mode.
NOTE
You can personalize FAV/TV remote button for quick access to customized input source.
NOTE
Enables unknown sources, checking of apps installed for harmful behavior.
Captions: Displays and sets the closed captions.
Live TV Closed Captioning: Displays and sets the TV closed captions.
High contrast text: Improves contrast for visually impaired.
Video Description: Enables broadcasted descriptive audio for visually impaired.
Video Description volume: Adjust the video description volume.
TalkBack: Controls spoken feedback for visually impaired users.
Switch Access: Switch Access can Collect all of the text you type, except passwords. This includes personal data such as credit card numbers.
Kpad: Kpad can collect all of the text you type, except passwords. This includes personal data such as credit card numbers.
NOTE
RemoteNow: RemoteNow can collect all of the text you type, except passwords. This includes personal data such as credit card numbers.
NOTE
Text to speech: Let you specify text-to-speech engine details and speech rate.
You can reset to the factory data.
See system message and signal information.
Registering the TV with your contact information will keep you updated with related service information and marketing information.
For your convenience, there are two means to register your TV:
You can view the version information, the status of network, and other information. You can also update the software version or change the TV's name.
Numerous factory-installed apps are available for you to choose in personal preference.
To install an app:
You can only delete apps that you’ve installed to the TV. Factory-installed apps can not be deleted.
To delete an app:
NOTE
To move an app:
When you experience an issue with your TV, turn it off and on again. If this does not resolve the problem, then refer to the tips below. If the problem is still not resolved, then contact us.
| ISSUES | POSSIBLE SOLUTIONS |
| No sound or picture |
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| I have connected an external source to my TV and I get no picture and/or sound |
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| When I turn on my TV, there is a delay for a few seconds before the picture appears. Is this normal? |
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| The picture is normal but there is no sound |
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| Sound but no picture or black and white picture |
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| The sound and/or picture is distorted or appears wavy |
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| The sound and picture is blurry or cuts out | If using an external antenna, check the direction, position and connection of the antenna. Adjust the direction of your antenna or reset or fine tune the channel |
| A horizontal or vertical stripe appears on the picture and/or the picture is shaking |
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| The plastic cabinet makes a “clicking” type of sound |
|
| The remote control does not work |
|
NOTE
Reference file: Hisense 50A6G 50-Inch 4K Ultra HD Android Smart TV
Additionally, the document applies to other Hisense models: ES-G2039CW