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User Manual
- User Manual - (English, French, Spanish)
- Quick Specs - (English)
- Energy Guide - (English)
Owner 's Manual for Refrigerator
Operating Instructions
About the controls with temperature settings.
Not all features are on all models. Your controls will look like one of the following:
Location of Dispenser Controls
Location of Internal Controls
Dispenser Models
Internal Control Models
NOTE: The refrigerator is shipped with protective film covering the temperature controls. If this film was not removed during installation, remove it now.
The temperature controls are preset in the factory at 38°F for the refrigerator compartment and -2°F for the freezer compartment. Allow 24 hours for the temperature to stabilize to the preset recommended settings.
The temperature controls can display both the SET temperature as well as the actual temperature in the refrigerator and freezer. The actual temperature may vary slightly from the SET temperature based on usage and operating environment.
Changing the Temperature
Dispenser models:
To change the temperature, press and release the Adjust Freezer or Adjust Refrigerator pad.
The display will show the actual temperature.
Tap either the Adjust Freezer or Adjust Refrigerator pad until the desired temperature is displayed.
Once the desired temperature has been set, the temperature display will return to the actual refrigerator and freezer temperatures after 10 seconds. Several adjustments may be required.
Each time you adjust controls, allow 24 hours for the refrigerator to reach the temperature you have set.
Internal control models:
To change the temperature, press and release the Freezer or Fridge pad. The display will show the actual temperature. Tap either the Freezer or Fridge pad until the desired temperature is displayed.
Once the desired temperature has been set, the temperature display will return to the actual refrigerator and freezer temperatures after 10 seconds. Several adjustments may be required.
Each time you adjust controls, allow 24 hours for the refrigerator to reach the temperature you have set.
About the controls.
To Use the Dispenser (on some models)
Select Cubed Ice , Crushed Ice or Water by pressing the Ice & Water pad.
Press the glass gently against the top of the dispenser cradle.
The spill shelf is not self-draining.
To reduce water spotting, the shelf should be cleaned regularly.
If no water is dispensed when the refrigerator is first installed, there may be air in the water line system. Press the dispenser arm for at least two minutes to remove trapped air from the water line and to fill the water system. To flush out impurities in the water line, throw away the first six full glasses of water.
CAUTION:
Never put fingers or any other objects into the ice crusher discharge opening.
To Lock and Unlock the Dispenser (on some models)
To lock, press and hold the Ice Off/Lock pad for 3 seconds. Repeat this step to unlock the dispenser.
Internal Water Dispenser (on some models)
To use the internal water dispenser, place a glass underneath the water outlet and push gently against the dispenser with your glass.
Important Facts About Your Dispenser
- Do not add ice from trays or bags to the storage drawer. It may not crush or dispense well.
- Avoid overfilling glass with ice and use of narrow glasses. Backed-up ice can jam the chute or cause the door in the chute to freeze shut. If ice is blocking the chute, poke it through with a wooden spoon.
- Beverages and foods should not be quick-chilled in the ice storage drawer. Cans, bottles or food packages in the storage drawer may cause the icemaker or auger to jam.
- To keep dispensed ice from missing the glass, put the glass close to, but not touching, the dispenser opening.
- Some crushed ice may be dispensed even though you selected Cubed Ice. This happens occasionally when a few cubes accidentally get directed to the crusher.
- After crushed ice is dispensed, some water may drip from the chute.
- Sometimes a small mound of snow will form on the door in the ice chute. This condition is normal and usually occurs when you have dispensed crushed ice repeatedly. The snow will eventually evaporate.
About Door Alarm (on some models)
The door alarm will sound if any door is open for more than 3 minutes.
The beeping stops when you close the door.
About Dispenser Light (on some models)
Press and hold the Alarm/Light pad for 3 seconds to turn on the dispenser light. To turn off, press and hold the pad again for 3 seconds.
About Energy Saver
This product is equipped with an Energy Saver feature. The refrigerator is shipped with the Energy Saver feature on.
Over time, moisture can form on the front surface of the refrigerator cabinet and cause rust. If moisture does appear on the front surface of the refrigerator cabinet, turn off the Energy Saver feature by pressing and releasing the Energy Saver pad on the control panel.
About the water filter.
Water Filter Cartridge
The water filter cartridge is located in the back upper right corner of the refrigerator compartment.
When to Replace the Filter
The filter cartridge should be replaced every six months or if the flow of water to the dispenser or icemaker decreases.
Installing the Filter Cartridge
1. If you are replacing the cartridge, first remove the old one by slowly turning it counterclockwise. A small amount of water may drip down.
CAUTION:
If air has been trapped in the system, the filter cartridge may be ejected as it is removed. Use caution when removing.
2. Remove the protective foil from the end of the cartridge.
3. Lining up the arrow on the cartridge and the cartridge holder, place the top of the new cartridge up inside the holder. Do not push it up into the holder. Slowly rotate the cartridge clockwise until it stops. As you turn the cartridge, it will automatically raise itself into position. Cartridge will rotate about 1/4 turn. Do not overtighten.
4. Press and hold the Ice & Water pad for 3 seconds to reset the filter.
5. Run water from the dispenser for 3 minutes (about 11 ⁄ 2 gallons) to clear the system and prevent sputtering. See To Use the Dispenser section.
NOTE: A newly installed water filter cartridge may cause water to spurt from the dispenser.
Filter Bypass Plug
You must use the filter bypass plug when a replacement filter cartridge is not available. The icemaker will not operate without the filter or filter bypass plug.
Replacement Filters:
To order additional filter cartridges in the United States, visit our Website, GEAppliances or call GE Parts and Accessories, 800.626.2002.
Filter Model MWF
Customers in Canada should consult the yellow pages for the nearest Mabe Service Center.
About fresh food storage options.
Rearranging the Shelves
Shelves in the refrigerator compartment are adjustable.
To remove:
- Remove all items from the shelf.
- Tilt the shelf up at the front.
- Lift the shelf up at the back and bring the shelf out.
To replace:
- While tilting the shelf up, insert the top hook at the back of the shelf in a slot on the track.
- Lower the front of the shelf until the bottom of the shelf locks into place.
Spillproof Shelves
Spillproof shelves have special edges to help prevent spills from dripping to lower shelves.
Floating snack pan (on some models)
The location of the snack pan is adjustable and can be changed like the other shelves.
To remove:
- Pull the snack pan out to the stop position.
- Lift the pan up and past the stop.
Non-Adjustable Dairy Bin
To remove: Lift the dairy bin straight up, then pull out.
To replace: Engage the bin in the molded door supports and push down. The bin will lock in place.
Adjustable Bins on the Door
Adjustable bins can easily be carried from refrigerator to work area.
To remove: Lift bin straight up, then pull out.
To replace or relocate: Slide in the bin just above the molded door supports, and push down. The bin will lock in place.
NOTE: On models without a full-width pantry, the location of the bottom door bin is not adjustable.
Non-Adjustable Bins on the Door (on some models)
To remove: Lift the bin straight up, then pull out
To replace: Engage the bin in the molded supports on the door and push down. It will lock in place.
Fruit and Vegetable Crisper
Keep fruits and vegetables organized in separate compartments for easy access.
Excess water that may accumulate in the bottom of the drawers or under the drawers should be wiped dry.
Adjustable Deli/Produce Drawer (on some models)
The Adjustable Deli/Produce Drawer is a full-width drawer with adjustable temperature control. This drawer can be used for large miscellaneous items.
There is a temperature control which can adjust the amount of cold air allowed into the drawer.
Control
When Produce Drawer is selected, the temperature of the drawer can be kept around 38°F (3.2°C).
When Deli Drawer is selected, the temperature of the drawer can be kept around 34°F (1°C).
NOTE: Fruits and vegetables may be damaged using the Deli Drawer setting. Do not store lettuce or other leafy produce in this drawer.
CAUTION:
Do not store glass bottles in this drawer. If they are frozen, they can break and cause personal injury.
How to Remove and Replace the Adjustable Deli/Produce Drawer
To remove:
- Pull the drawer out to the stop position.
- Lift the front of the drawer up and out.
To replace:
- Lift the cover up.
- Engage the pantry rollers into the side rails.
- Push the drawer inward (until it is in place).
How to Remove and Replace Drawer Divider
To remove:
- Pull the drawer out to the stop position.
- Raise the front side of the divider to unhook it from the rear wall of the drawer.
To replace:
- Hook the back of the divider over the rear wall of the drawer.
- Push the divider down.
About the freezer.
Freezer Basket and Drawer
- Basket.
- Drawer.
Basket Removal
To remove:
- Remove Freezer Bin. (See below.)
- Pull basket out to the stop position.
- Tilt up the rear of the bin.
- Lift it out to remove.
To replace:
- Place the basket into the rail assembly.
Basket Divider Removal
To remove:
- Pull basket out to the stop position.
- Tilt up the rear of the bin.
- Lift it out to remove.
To replace:
- Hook the top corners of the divider over the hole of the basket.
Drawer Removal
To remove: Pull the drawer forward and up to remove it from the rails.
To replace: Place the drawer wheels onto the rails and push back as you lower the drawer.
Non-Adjustable Bin in the Freezer
To remove: Pull the brackets upward until you hear a clicking sound and remove the bin.
To replace: Hook the ends of the bin into both brackets and push down until the bin locks into place.
About the automatic icemaker.
A newly installed refrigerator may take 12 to 24 hours to begin making ice.
Automatic Icemaker
The unit comes with an icemaker installed. The icemaker cycle will depend on the freezer compartment temperature, room temperature, number of door openings and other use conditions.
If the refrigerator is operated before the water connection is made to the icemaker, press and release the Ice Off/Lock or Ice Off pad on the control panel to disengage the icemaker.
When the refrigerator has been connected to the water supply, press and release the Ice Off/Lock or Ice Off pad on the control panel to engage the icemaker.
A newly installed refrigerator may take 12 to 24 hours to begin making ice cubes.
You will hear a buzzing sound each time the icemaker fills with water.
Throw away the first few batches of ice to allow the water line to clear.
Be sure nothing interferes with the sweep of the feeler arm.
When the bin fills to the level of the feeler arm, the icemaker will stop producing ice. It is normal for several cubes to be joined together.
If ice is not used frequently, old ice cubes will become cloudy, taste stale and shrink.
NOTE: In homes with lower-than-average water pressure, you may hear the icemaker cycle multiple times when making one batch of ice.
NOTE: Turn on the Ice Off feature if the water supply is shut off.
Care and cleaning of the refrigerator
Cleaning the Outside
The door handles and trim. Clean with a cloth dampened with soapy water. Dry with a soft cloth. Do not use wax on the door handles and trim.
Keep the outside clean. Wipe with a clean cloth lightly dampened with kitchen appliance wax or mild liquid dish detergent. Dry and polish with a clean, soft cloth.
Do not wipe the refrigerator with a soiled dish cloth or wet towel. These may leave a residue that can erode the paint. Do not use scouring pads, powdered cleaners, bleach or cleaners containing bleach because these products can scratch and weaken the paint finish.
The stainless steel panels and door handles. Stainless steel (on some models) can be cleaned with a commercially available stainless steel cleaner. A spray-on stainless steel cleaner works best.
NOTE: The protective film may leave a residue that will need to be cleaned.
Do not use appliance wax, polish, bleach, abrasive cleaners or other products containing chlorine on stainless steel. Using cleaners with chlorine, such as bleach, may permanently affect the appearance of your new refrigerator.
Silver-accented plastic parts. Wash parts with soap or other mild detergents. Wipe clean with a sponge, damp cloth or paper towel.
Do not scrub with steel-wool pads or other abrasive cleaners.
Cleaning the Inside
To help prevent odors, leave an open box of baking soda in the refrigerator and freezer compartments.
Unplug the refrigerator before cleaning.
If this is not practical, wring excess moisture out of sponge or cloth when cleaning around switches, lights or controls.
Use an appliance wax polish on the inside surface between the doors.
Use warm water and baking soda solutionabout a tablespoon (15 ml) of baking soda to a quart (1 liter) of water. This both cleans and neutralizes odors. Rinse and wipe dry.
After cleaning the door gaskets, apply a thin layer of petroleum jelly to the door gaskets at the hinge side. This helps keep the gaskets from sticking and bending out of shape.
Avoid cleaning cold glass shelves with hot water because the extreme temperature difference may cause them to break. Handle glass shelves carefully. Bumping tempered glass can cause it to shatter.
Do not wash any plastic refrigerator parts in the dishwasher.
Silver-accented plastic parts. Wash parts with soapy water. Wipe clean with a sponge, damp cloth or paper towel.
Do not scrub with steel-wool pads or other abrasive cleaners.
Behind the Refrigerator
Be careful when moving the refrigerator away from the wall. All types of floor coverings can be damaged, particularly cushioned coverings and those with embossed surfaces.
Raise the leveling legs located at the bottom front of the refrigerator.
See Level the Refrigerator in the Installation Instructions for leveling leg details.
Pull the refrigerator straight out and return it to position by pushing it straight in. Moving the refrigerator in a side direction may result in damage to the floor covering or refrigerator.
Lower the leveling legs until they touch the floor.
When pushing the refrigerator back, make sure you don’t roll over the power cord or icemaker supply line (on some models) and ensure the anti-tip bracket is engaged (if equipped).
Preparing for Vacation
For long vacations or absences, remove food and unplug the refrigerator. Clean the interior with a baking soda solution of one tablespoon (15 ml) of baking soda to one quart (1 liter) of water. Leave the doors open.
Press and release the Ice Off/Lock or Ice Off pad on the control panel to disengage the icemaker.
If the temperature can drop below freezing, have a qualified servicer drain the water supply system (on some models) to prevent serious property damage due to flooding.
Preparing to Move
Secure all loose items such as base grille, shelves and drawers by taping them securely in place to prevent damage.
When using a hand truck to move the refrigerator, do not rest the front or back of the refrigerator against the hand truck. This could damage the refrigerator. Handle only from the sides of the refrigerator.
Be sure the refrigerator stays in an upright position during moving.
Replacing the light bulbs.
Refrigerator Lights
- Unplug the power cord from the outlet.
- Rotate the shield down while depressing the two tabs on the back side of the cover to remove it.
- Turn the bulb counterclockwise.
- Replace with an appliance bulb of the same or lower wattage.
- Replace the shield.
- Plug the refrigerator back in.
NOTE: Reveal ® appliance bulbs may be ordered from GE Parts and Accessories, 800.626.2002
Freezer Light
CAUTION: Light bulbs may be hot.
- Unplug the power cord from the outlet.
- Pull drawer out to the stop position.
- Push the clips in on each side, and pull down and forward.
- Turn the bulb counterclockwise.
- Replace with an appliance bulb of the same or lower wattage.
- Replace the shield.
- Plug the refrigerator back in.
NOTE: Appliance bulbs may be ordered from GE Parts and Accessories, 800.626.2002.
Troubleshooting Tips
Normal operating sounds.
Newer refrigerators sound different from older refrigerators. Modern refrigerators have more features and use newer technology.
Do you hear what I hear? These sounds are normal.
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CLICKS, POPS, CRACKS and SNAPS
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WATER SOUNDS
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Before you call for service…
Troubleshooting Tips
Save time and money! Review the charts on the following pages first and you may not need to call for service.
Problem |
Possible Causes |
What To Do |
Refrigerator does not operate |
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Vibration or rattling (slight vibration is normal) |
Leveling legs need adjusting. |
See Level the Refrigerator. |
Motor operates for long periods or cycles on and off frequently. (Modern refrigerators with more storage space and a larger freezer require more operating time. They start and stop often to maintain even |
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Refrigerator or freezer compartment too warm |
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Frost or ice crystals on frozen food (frost within package is normal) |
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Frequent “buzzing” sound |
Ice Off feature is turned off, but the water supply to the refrigerator has not been connected. |
Press and release the Ice Off/Lock pad on the control panel to turn on the Ice Off feature, and then the icon will be displayed. Keeping the Ice Off feature on will damage the water valve. |
Small or hollow cubes |
Water filter clogged. |
Replace filter cartridge with new cartridge or with plug. |
Automatic icemaker does not work |
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Not cooling. OF/OF appears in the refrigerator door display |
The cooling system is off. |
Controls on Refrigerator Door: Press and hold the ADJUST FREEZER and ENERGY SAVER pads at the same time for 3 seconds. You will hear a beep and the OF/OFwill disappear. You can now adjust the temperature. Please allow 24 hours for the unit to cool to your set temperature. |
Not cooling. OFF/OFF appears in the display inside the fresh food compartment
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The cooling system is off. |
Controls Inside the Fresh Food Compartment: Press and hold the ICE OFF and FREEZER pads at the same time for 3 seconds. You will hear a beep and the OFF/OFF will disappear. You can now adjust the temperature. Please allow 24 hours for the unit to cool to your set temperature. |
Ice cubes have odor/taste |
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Keep an open box of baking soda in the refrigerator; replace every three months. |
Slow ice cube freezing |
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Refrigerator has odor |
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Keep an open box of baking soda in the refrigerator; replace every three months. 2. See Care and cleaning. |
Moisture forms on outside of refrigerator |
Not unusual during periods of high humidity. |
Wipe surface dry and reset the refrigerator control one setting colder. Turn off Energy Saver mode. |
Moisture collects inside (in humid weather, air carries moisture into refrigerator when doors are opened) |
Too frequent or too long door openings. |
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Refrigerator or freezer compartment light does not work |
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Door/drawer does not close by itself |
Leveling legs need adjusting. |
See Installing the Refrigerator. |
Hot air from bottom of refrigerator |
Normal air flow cooling motor. In the refrigeration process, it is normal that heat be expelled in the area under the refrigerator. Some floor coverings will discolor at these normal and safe temperatures. |
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Food freezing in the refrigerator |
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Water filter indicator light changed color |
This is normal. |
The water filter indicator light shows the following: Green = Good Orange = Change soon Red = Change immediately See About the water filter for more information |
Water has poor taste/odor |
Water dispenser has not been used for a long time. |
Dispense water until all water in system is replenished. |
Water in first glass is warm |
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Water dispenser does not work |
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Flow of water to dispenser or icemaker is slow |
Water filter clogged. |
Replace filter cartridge or remove filter and install plug. |
Water spurting from dispenser |
Newly installed filter cartridge. |
Run water from the dispenser for 3 minutes (about 11⁄ 2 gallons). |
No water or ice cube production |
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Water is leaking from dispenser |
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Handle is loose / handle has a gap |
Handle needs adjusting. |
See Attach the Fresh Food handle and Attach the Freezer handle sections for detailed instructions. |
Refrigerator beeping |
This is the door alarm. |
Close door. |
See other models: AEW24DXH1 HDA3600H55BB TPX24PBDBBB AZ65H15DADW1 JVM1650CB005