Hisense 65Q7 65'' 4K SERIES Q7 UHD Smart ULED TV

Connection

Establishing a Wired Internet Connection

Connecting to a wired (Ethernet) network

Press button to select icon, and select Network & Internet.

To get access to the Internet in a wired way, it is recommended to use a modem or router that supports Dynamic Host Configuration Protocol (DHCP). Modems and routers that support DHCP automatically provide the IP address, subnet mask, gateway, and DNS, so you don't have to enter them manually. Most home networks already have DHCP.

See the illustration below.

Using Wake on LAN

Press button to select icon, select Network & Internet, and set Wake on LAN and Wake on Cast to On.

Using an Ethernet connection and switching on Wake on LAN and Wake on Cast, you can turn on the TV from the standby mode, and push content to be broadcast on the TV with an app supporting the screencast feature in your mobile device.

NOTE

• To use this function, make sure your TV and mobile device are connected to the same network.
• Enabling this function may result in higher energy consumption.

Establishing a Wireless Internet Connection

Connecting to a wireless network

Press button to select icon, and select Network & Internet > Wifi. To connect to an available wireless network, make sure that you have the wireless router’s SSID and password before attempting to connect.

To get access to the Internet in a wireless way:

1. Turn on your Wi-Fi.
2. The list of networks will display automatically.
3. Select a wireless network from the list, input the password.
4. If the network connection does not appear in the list, select See all to display all the list, or select Add new network to input a Wi-Fi name, select the type of security mode, and enter password.

Using Wake on Wireless Network

Press button to select icon, select Network & Internet, and set Wake on Wireless Network and Wake on Cast to On.

Using a wireless network connection and switching on Wake on Wireless Network and Wake on Cast, you can turn on the TV from the standby mode, and push content to be broadcast on the TV with an app supporting the screencast feature in your mobile device.

NOTE

• To use this function, make sure your TV and mobile device are connected to the same network.
• Enabling this function may result in higher energy consumption.

Connecting Bluetooth Devices

Connecting a Bluetooth device

To pair a Bluetooth device, such as Bluetooth headphones, speakers, keyboards, mouse or even moblie devices:

1. Before pairing your Bluetooth devices, make sure they're in pairing mode and put devices within range of the TV. To put your Bluetooth devices in pairing mode, refer to the user manual of devices.
2. Press button to select icon, and select Remotes & Accessories > Add accessory to turn on the pairing mode. A list of available Bluetooth devices will be displayed.
3. Select the desired device from the list, then follow the onscreen instructions.

If you are prompted to enter a passcode, refer to the instruction in user manual of the device.

After pairing is completed, the device is connected and is stored to the TV.

NOTE

• You need to unpair a paired device first if the maximum number of paired devices was reached.

Listening to the TV through Bluetooth devices

1. Pair the Bluetooth audio devices using the TV’s Bluetooth function. Refer to the user manual of your audio device such as Bluetooth speaker, sound bar and headphones for detailed connection steps and usage.
2. Press button to select icon, select Sound > Audio Output, and then select the Bluetooth option to listen to the audio through bluetooth devices.

NOTE

• Compatibility issues may occur depending on the Bluetooth device.
• The TV and Bluetooth device may disconnect depending on the distance between them.

Using HDMI&CEC

Use the TV's remote to control external devices that are connected to the TV by an HDMI cable. The external devices need to support HDMI&CEC function.

Connecting an external device through HDMI&CEC function

Press button to select icon, and select Device Preferences > Inputs > HDMI control.

1. Set HDMI control to On.
2. Connect an HDMI&CEC compliant device to the TV.
3. Turn on the connected external device. The device will be connected to the TV automatically. After connection is finished, you can access the menu of the connected device on your TV screen using your TV remote and control the device.

Enabling device auto power off

Press button to select icon, and select Device Preferences > Inputs > Device auto power off.

Set to On to turn off CEC compatible external devices when the TV is turned off.

Enabling TV auto power on

Press button to select icon, and select Device Preferences > Inputs > TV auto power on.

Set to On to turn on the TV when CEC compatible external devices is turned on.

Using HDMI 2.0 Format function

Press button on your remote to select HDMI, and then press button to select HDMI 2.0 Format.

Please select the Enhanced format if your HDMI device supports 4K HDR and above. If it does not support 4K HDR, please select Standard format.

NOTE

• HDMI cables must be used to connect HDMI&CEC compatible devices to your TV.
• The HDMI&CEC feature of the connected device must be turned on.
• If you connect an HDMI device that is not HDMI&CEC compatible, all the HDMI&CEC control features do not work.
• Depending on the connected HDMI device, the HDMI&CEC control feature may not work.
• The HDMI&CEC feature supports One Touch Play, Routing Control, System Standby, Device OSD Name Transfer, Remote Control Pass Through, Give Device Power Status, System Audio Control.

Connecting a Digital Audio System to Use eARC/ARC

If you’d like to use the Enhanced Audio Return Channel (eARC) / the Audio Return Channel (ARC) feature to send sound from the TV back down an HDMI cable to a digital sound system, you can connect it to the HDMI (eARC/ARC) port of your TV.

By using this feature, you can also control the sound system with your TV remote instead of using the remotes for each device.

After the connection:

1. Power on the sound system.
2. Press button to select icon, and select Sound > Audio Output > eARC/ARC. If the device support eARC function, first select Sound > eARC to set it to On.

NOTE

• It works only when the TV is connected to the audio receiver that supports the eARC/ARC function.
• If the device has an Input Selector feature then make sure to change it to TV.
• When this port is used for eARC/ARC function, it can be used as signal input when DVD is connected to an amplifier and the amplifier is connected to the TV at the same time. (Some amplifiers may not support series connection.)

Connecting an AV device, a PC or a Game Console with an HDMI cable

You can connect an AV device, a PC or a Game Console with an HDMI cable.

After the connection:

1. Power on the device.
2. Press button on your remote, select the corresponding HDMI as the input source.

NOTE

• Refer to the "Quick Setup Guide" for more connection information.
• Some devices such as DVD player require HDMI signal to be set to output in the device’s settings. Please consult your device’s user manual for instructions.
• If there is no sound from your TV, change the device's audio settings.

Connecting USB Devices

Connect the USB devices such as hard drives, USB sticks and digital cameras for browsing photos, listening to music.

• Support the USB disk 4G, 8G, 16G, 32G, 64G, 128G and other common market size, and 8T hard drive is currently supported.
• Support format: NTFS, FAT32.
• Certain digital cameras may not be compatible with the TV.

Multi-screen

Screen Sharing

Mirror content from your mobile device to the TV. View videos, photos and more from your device on your TV screen.

> Apps > Screen Sharing

• Turn on the casting function of your Android/Windows10 device. The setting icon may vary depending on the device. The feature may be called “Wireless display”, “Smart view”, “Wireless projection”, etc.
• Find the TV name in the searching list of your device and select it. Wait for the connection progress to complete and the content on your device will be displayed on the TV.

NOTE

• Some mobile devices may not support casting.

Content Sharing

Share videos, music or pictures from your Android/iOS/PC device to the TV screen.

Press button to select icon, select Network & Internet, and select Content Sharing.

• Turn on the contents sharing function of your Android/iOS/PC device.
• Find the TV name in the searching list of your device and select it. Wait for the connection progress to complete and select the content you want to share.

NOTE

• TV and your Android/iOS/PC device need to connect to the same network.
• Some devices may not support contents sharing function. If your device doesn’t support contents sharing, you can download an app that supports the function.

Smart Functions

Getting Familiar with the Home Screen

The simple design of the Home screen menu makes it easy to navigate. And you can easily add or delete applications in the Home interface according to your needs.

To access the Home screen, press the button on your remote and use the D-pad to make your selection.

To exit the Home screen, press button on your remote or use the D-pad to move the cursor to Inputs icon on the top of the screen, press button to enter, and select your desired input source.

Indicators and icons on the top of the Home screen

• Google Assistant

You can search movies, adjust volume, and more by speaking.

• Google Search

You can search movies, adjust volume, and more by typing.

• Notifications

Notifications can come from the system, an external device, an application, the media player, etc.

• Inputs

Select the Input source depending on the device you have connected to your TV.

• Network & Internet

You can set up the Network & Internet.

• Settings

Settings lets you configure the TV, set app options, add accounts, and change other preferences.

• Time

You can always view the current time on the Home screen.

Names of sections that appear on the Home screen

The Home screen displays the following section:

• Apps

This is the location where you have access to all the apps on your TV. You can enjoy a wide range of services including video streaming.

• Play Next

You can select types of content for play next.

You can also manually add a programme to play next by long-pressing on a programme in the Home screen.

• Recommended content

Here the premium content will display on the screen, and you can quickly enter contents that you want.

Managing apps on the apps row

Select an app on the apps row you want to open, remove or move, and long pressbutton to manage.

If the favourite app is not on Home screen, you can add app to the apps row via the Apps page. Select your favourite app and long press button, and then select Add to favourites.

Apps

> Apps

Numerous factory-installed apps are available for you to choose for your entertainment preferences.

Installing an app

To install an app:

1. > Apps > Get more apps > Google Play.
2. Use the navigation buttons on your remote to select the app that you want to install.
3. Select the Install. The selected app is installed on the TV.

NOTE

• To use this function, the TV must be connected to the Internet.
• Adding apps is free, but it might cost you money when using some apps.

Managing installed apps

• Removing an app

You can only delete apps that you’ve installed to the TV. Factory-installed apps can not be deleted.

To delete an app:

1. From the Apps screen, use the navigation buttons on your remote to select the app that you want to remove. Long press the button.
2. Select Uninstall.
3. A dialogue message displays and asks whether you want to uninstall this app. Press the button to confirm and the icon is removed from the apps screen.

NOTE

• If an app is deleted, the information related to that app is also removed.

• Moving app icons around

To move an app:

1. From the apps screen, use the navigation buttons on your remote to select the app that you want to move. Long press the button.
2. Select Move.
3. Use the navigation buttons on your remote to move the location of app. Press the button to confirm.

Using Far-Field Google Assistant to Control your TV

The Google Assistant can answer your questions or help you change TV configuration.

Before using this function, connect the TV to the Internet and sign in your Google account.

Select / icon on the top of Home screen and follow the onscreen instructions to complete sign in.

How to use the Google Assistant function via the control button on the TV

1. Switch thebutton to on the bottom shell of your TV to turn on the Google Assistant.
2. Start a conversation by saying “OK Google”, and the dialogue bar appears at the bottom of the TV screen. At the same time, indicator lights illuminate.
3. Continue speaking, such as “What’s the weather” or “Volume up”.

Screenless Mode

You can talk to the Google Assistant even when the screen is off.

In Screenless Mode, the Google Assistant is always available to help even when the screen is not on. Just say "OK Google” to start a conversation.

This feature will affect standby power consumption. To turn it off, go to button to select icon, and select Advanced System > Support > Screenless Mode.

NOTE

The far-field Google Assistant and some of its features are only available in limited country/region/ language.

Installing Mobile App to Control your TV

Press button to select icon, and select Advanced System > RemoteNOW Download/Smart TV Remote/Mobile App.

You can scan the Mobile App download QR code on screen to install the app on your smartphone to control your TV, such as turning the TV on or off, typing in with your mobile's keyboard, and sharing pictures or videos from your mobile to TV. This app is available on both Android and iOS.

To connect your TV after installing the mobile app

1. Agree with end user license, and disclaimer and privacy policies on TV. If you are not sure whether you have agreed, pressbutton to select icon, and select Device Preferences > About > Legal information > End User License Agreement to check it.
2. Make sure your mobile phone and TV are connected in the same network.
3. To use this function, switch on Content Sharing at Network & Internet > Content Sharing.
4. Open the moblie app and select the TV device you want to connect.
5. Enter the PIN code on the mobile phone, and the connection is established.

Media

Media is a central location for you to view or listen to different types of content, such as photos, music and movies. You can view media content through the following methods:

• A USB thumb drive or hard drive
• Compatible mobile phone, tablet or other personal devices: you can stream movies, music and photos that are stored on compatible personal device and play or view the content on your TV.

Browsing content

You have two ways to enter Media:

• Insert a USB device, a prompt message appears, choose whether to go to the media.
• When your USB device is connected to the TV but TV doesn't show Media page, press button to select Apps > Media.

To browse content based on the type that you wish to access:

1. Navigate to the appropriate menu tab on the screen and select All Media, Videos, Photos, Music.
2. Click on the name of the folder that contains your content.
3. Make your selection to play or view the content.

To exit the Media centre, press the / button on your remote.

Media format list

NOTE

• Due to differences in programming tools and other factors, some of the file formats that are listed may or may not be supported.

Video:

Audio:

Photo:

Picture and Sound

Adjusting the Picture Quality

Using the backlight function

Using the backlight function Press button to select icon, and select Picture > Backlight.

You can change the overall brightness of the screen.

• Local Dimming

Enable the TV to automatically adjust the backlight by sections according to the changes in the image and increase the contrast.

• Dynamic Backlight Control

Enhance the contrast ratio between light and dark areas of the picture.

• Backlight Level

Adjust how bright you want images to appear, lower settings create darker images.

• Automatic Light Sensor

Enable the TV to automatically adjust the picture settings according to the amount of ambient light in your room.

NOTE

• Some functions above may not be applicable in some models/countries/regions.

Enabling OLED light

Press button to select icon, and select Picture > OLED Light.

Set the overall brightness of the screen.

NOTE

• This function may not be applicable in some models/countries/regions.

Adjusting peaking brightness dynamic range

Press button to select icon, and select Picture > Peaking Brightness Dynamic Range.

Adjust the maximum brightness of the screen area.

NOTE

• This function may not be applicable in some models/countries/regions.

Choosing a picture mode

Press button to select icon, and select Picture > Picture Mode.

You can select the picture mode that provides the best viewing experience.

Adjusting the picture quality for each picture mode

Press button to select icon, and select Picture > Contrast, Brightness, Colour, Tint or Sharpness.

Choose a picture mode and then adjust the settings.

• Contrast

Adjust the Contrast level to increase or decrease how bright images appear.

• Brightness

Adjust the Brightness level to generate lighter or darker images.

• Colour

Adjust the colour intensity of the picture for a more vibrant image.

• Tint

Adjust the colours from green to magenta tint to view the natural skin tones of people on the screen.

• Sharpness

Adjust how sharp or soft edges of images appear

Changing the aspect ratio

Press button to select icon, and select Picture > Aspect Ratio.

You can change the size of the picture displayed on the TV screen.

• Automatic

Automatically switch Aspect Ratio between 16:9 and 4:3 based on the signal information.

• 16:9

Best suited for 16:9 Widescreen content. This will also stretch 4:3 content to Widescreen.

• 4:3

Best suited for 4:3 content.

• Panoramic

Provides a full-screen image by stretching the edges whilst leaving the middle untouched.

• Movie Zoom

Provides a full-screen image by zooming in on the movie.

• Direct

Point to point display also known as 1:1 Pixel Mapping.

Enabling smart scene function

Press button to select icon, and select Picture > Smart Scene.

Set to On to enable your TV to recognize the scene in the content watching and enhance the picture quality on all input sources.

NOTE

• Some specific application has explicit constraints that the content recognition is not allowed.

Configuring advanced picture settings

Press button to select icon, and select Picture > Advanced Settings.

You can configure picture mode settings that provides the best viewing experience.

• Overscan

Change the video size settings to slightly crop the edges of the displayed image.

• Colour Temperature

Adjust how warm (red) or cool (blue) the white areas of an image appears.

• Motion Enhancement

Reduce seeing afterimages that are left on the screen when viewing fast-moving objects. If you select Custom, you can configure Blur Reduction and Judder Reduction manually.

• Motion Clearness

Improve the clarity when viewing fast moving scenes.

• Noise Reduction

Improve how clear the picture appears by reducing noise.

• Digital Noise Reduction

Improve picture clarity by reducing video noise.

• HDMI Dynamic Range

Adjust the HDMI signal range to be more suitable for the content. (HDMI mode only)

• Active Contrast

Automatically darken dark areas and lighten light areas of images to see more details.

• Enhanced Viewing Angle

Set to On to optimize your viewing angle, and you will enjoy a better watching experience.

• Colour Space

Change the range of colours the TV displays.

NOTE

• Some functions above may not be applicable in some models/countries/regions.

Troubleshooting

Picture Problem

When the TV has a picture problem, please review the list of problems and solutions below

NOTE

• If the problem persists, check the signal strength or refer to the external device’s user manual.

Sound Problem

When the TV has a sound problem, these solutions may help resolve the problem.

Picture and Sound Problem

When the TV has a sound and picture problem, these solutions may help resolve the problem.

Internet Problem

When the TV has difficulties in connecting to the Internet, these solutions may help resolve the problem.

Recording/Timeshift Function Isn’t Working

When Timeshift or Schedule recording aren’t working, these solutions may help resolve the problem.

NOTE

• The Recording/Timeshift functions may not be applicable in certain models/countries/regions.

My File Won’t Play

When files aren’t playing, this may help resolve the problem.

Other Issues

Use these procedures to resolve other issues that may occur.

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