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14
WARRANTY AND SERVICE
Arranging for Service after the Warranty Expires, or
Ordering Accessories and Replacement Parts
In the United States and Puerto Rico:
For service information, or to order
accessories or replacement parts, call
toll-free at 1-800-541-6390 or write to:
Customer eXperience Center,
KitchenAid Small Appliances,
P.O. Box 218, St. Joseph, MI 49085-0218
Outside the United States and
Puerto Rico:
Consult your local KitchenAid dealer or the
store where you purchased the Hand Mixer
for information on how to obtain service.
For service information in Canada:
Call toll-free 1-800-807-6777.
For service information in Mexico:
Call toll-free 01-800-0022-767.
Hassle-Free Replacement Warranty –
50 United States, District of Columbia, and Puerto Rico
We’re so condent the quality of our
products meets the exacting standards of
KitchenAid brand that, if your Hand Mixer
should fail within the rst year of ownership,
KitchenAid will arrange to deliver an
identical or comparable replacement to
your door free of charge and arrange to
have your original Hand Mixer returned
to us. Your replacement unit will also be
covered by our one year limited warranty.
If your Hand Mixer should fail within the
rst year of ownership, simply call our
toll-free Customer eXperience Center at
1-800-541-6390 Monday through Friday.
Please have your original sales receipt
available when you call. Proof of purchase
will be required to initiate the claim. Give
the consultant your complete shipping
address. (No P.O. Box numbers, please.)
When you receive your replacement Hand
Mixer, use the carton, packing materials,
and prepaid shipping label to pack up your
original Hand Mixer and send it back to
KitchenAid.
Hassle-Free Replacement Warranty – Canada
We’re so condent the quality of our
products meets the exacting standards
of the KitchenAid brand that, if your
Hand Mixer should fail within the rst
year of ownership, we will replace your
Hand Mixer with an identical or comparable
replacement. Your replacement unit will
also be covered by our one year limited
warranty.
If your Hand Mixer should fail within the rst
year of ownership, simply call our
toll-free Customer eXperience Center
at 1-800-807-6777 Monday through
Friday. Please have your original sales
receipt available when you call. Proof of
purchase will be required to initiate the
claim. Give the consultant your complete
shipping address.
When you receive your replacement Hand
Mixer, use the carton, packing materials,
and prepaid shipping label to pack up your
original Hand Mixer and send it back to
KitchenAid.
W10586270B_v03.indd 14 2/17/15 4:08 PM
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