User Manual Sony SVF13N13CXB

Documents for Sony SVF13N13CXB

• User Manual - (English) Read Online | Download pdf

• User's Guide - (English) Download
• Safety - (English) Download
• Startup Guide - (English) Download
• Windows 8 Getting Started - (English) Download
• Recovery, Backup and Troubleshooting Guide - (English) Download
• Warranty - (English) Download
• Operating Instructions - (English) Download
• Warranty - (English) Download

User Manual

For SVF13N13CXB.

• User Guide SVF13N1/SVF14N1/SVF15N11
• Table Of Contents3
• About This Manual33
• Windows 8: The Basics21
  • User account61
    • Switching from a Local Account to a Microsoft Account238
    • About User Account Types239
  • Power62
    • Controlling the Power State of Your VAIO Computer (Sleep Mode/Shutdown)240
    • Restarting Your VAIO Computer241
    • Entering Sleep Mode, Shutting Down, or Restarting242
    • Using Sleep Mode243
  • Display64
    • About the Start Screen and Menu245
    • Opening the Desktop246
  • Internet66
    • Installing Apps from Windows Store247
  • Password67
    • Switching from a Local Account to a Microsoft Account238
    • About User Account Types239
  • Apps68
    • Searching/Starting Apps, Settings, or Files248
    • Switching Apps249
    • Viewing Running Apps250
    • Installing Apps from Windows Store247
    • Opening the App Menu252
    • Closing Apps254
    • Switching User Accounts256
  • Windows69
    • Opening Windows Help and Support194
  • Menu70
    • About the Start Screen and Menu245
    • Opening Control Panel257
    • Opening the Desktop246
    • Opening the Charms258
  • Windows 871
    • Controlling the Power State of Your VAIO Computer (Sleep Mode/Shutdown)240
    • Restarting Your VAIO Computer241
    • Using Sleep Mode243
  • Store72
    • Installing Apps from Windows Store247
    • Switching User Accounts256
  • Help and Support73
    • Opening Windows Help and Support194
• Parts Description22
  • VAIO computer74
    • Parts and Controls on the Back259
    • Parts and Controls on the Bottom260
    • Parts and Controls on the Sides262
    • Parts and Controls on the Front265
• Setup23
  • VAIO computer76
    • About the LCD Screen Rotation267
    • Using Your VAIO Computer in Viewer Mode269
    • Checking Supplied Items271
    • Using Your VAIO Computer in Tablet Mode272
    • Setting Up an Appropriate Work Environment274
  • Power78
    • Connecting a Power Source276
    • Charging the Battery Pack277
    • Turning On Your VAIO Computer278
    • Controlling the Power State of Your VAIO Computer (Sleep Mode/Shutdown)240
  • Battery80
    • Charging the Battery Pack277
    • Notes on Using the Battery Pack279
  • Display81
    • About the LCD Screen Rotation267
    • Using Your VAIO Computer in Viewer Mode269
    • Using Your VAIO Computer in Tablet Mode272
  • Supplied items83
    • Checking Supplied Items271
  • Touch panel84
    • Using Your VAIO Computer in Tablet Mode272
  • Windows 885
    • Controlling the Power State of Your VAIO Computer (Sleep Mode/Shutdown)240
• Network / Internet24
  • Internet86
    • Using the Antivirus App for Your VAIO Computer280
    • Connecting to the Internet with a Wired Connection (LAN port equipped models)281
    • About the Internet Connection Services282
    • About the Network (LAN)283
    • Disabling the Wi-Fi(R) (Wireless LAN) Function284
    • Notes on Using the Wi-Fi(R) (Wireless LAN) Function285
    • Stopping Wi-Fi(R) (Wireless LAN) Communications287
    • About the Wi-Fi(R) (Wireless LAN) Standards288
    • Installing Apps from Windows Store247
    • Starting Wi-Fi(R) (Wireless LAN) Communications289
    • About a Security Key for Wi-Fi(R) (Wireless LAN)291
  • LAN88
    • Connecting to the Internet with a Wired Connection (LAN port equipped models)281
    • About the Internet Connection Services282
    • About the Network (LAN)283
    • About the Wi-Fi(R) (Wireless LAN) Standards288
    • About a Security Key for Wi-Fi(R) (Wireless LAN)291
  • Wi-Fi89
    • About the Internet Connection Services282
    • Disabling the Wi-Fi(R) (Wireless LAN) Function284
    • Notes on Using the Wi-Fi(R) (Wireless LAN) Function285
    • Stopping Wi-Fi(R) (Wireless LAN) Communications287
    • About the Wi-Fi(R) (Wireless LAN) Standards288
    • Starting Wi-Fi(R) (Wireless LAN) Communications289
    • About a Security Key for Wi-Fi(R) (Wireless LAN)291
  • Apps91
    • Installing Apps from Windows Store247
  • Store92
    • Installing Apps from Windows Store247
• Connections25
  • VAIO computer93
    • Using the LAN Port (LAN port equipped models)292
  • Power94
    • Connecting a Power Source276
  • Display96
    • Changing the Resolution (Size) of the Screen Image on an HDMI-Connected Device293
    • Notes on the LCD screen294
    • Using the Multiple Monitors Function295
    • Selecting Display Modes296
    • Connecting a TV with an HDMI Input Port297
  • HDMI98
    • Changing the Resolution (Size) of the Screen Image on an HDMI-Connected Device293
    • Connecting a TV with an HDMI Input Port297
  • Peripheral device99
    • Connecting a High-Quality Digital Sound Output Device between Your VAIO Computer and a TV299
    • Changing the Sound Output Device300
    • Notes on the LCD screen294
    • Using the Multiple Monitors Function295
    • Selecting Display Modes296
    • Connecting a TV with an HDMI Input Port297
  • CD/DVD/BD100
    • Connecting an External Drive301
  • Audio101
    • Connecting External Speakers/Headphones/Headset302
    • Connecting a High-Quality Digital Sound Output Device between Your VAIO Computer and a TV299
    • Changing the Sound Output Device300
  • Speakers102
    • Connecting External Speakers/Headphones/Headset302
  • Headphones103
    • Connecting External Speakers/Headphones/Headset302
  • Optical digital output104
    • Connecting a High-Quality Digital Sound Output Device between Your VAIO Computer and a TV299
  • Internet105
    • Connecting to the Internet with a Wired Connection (LAN port equipped models)281
    • About the Internet Connection Services282
    • About the Network (LAN)283
    • Disabling the Wi-Fi(R) (Wireless LAN) Function284
    • Notes on Using the Wi-Fi(R) (Wireless LAN) Function285
    • Stopping Wi-Fi(R) (Wireless LAN) Communications287
    • About the Wi-Fi(R) (Wireless LAN) Standards288
    • Starting Wi-Fi(R) (Wireless LAN) Communications289
    • About a Security Key for Wi-Fi(R) (Wireless LAN)291
  • LAN107
    • Connecting to the Internet with a Wired Connection (LAN port equipped models)281
    • About the Internet Connection Services282
    • About the Network (LAN)283
    • About the Wi-Fi(R) (Wireless LAN) Standards288
    • About a Security Key for Wi-Fi(R) (Wireless LAN)291
    • Using the LAN Port (LAN port equipped models)292
  • Wi-Fi108
    • About the Internet Connection Services282
    • Disabling the Wi-Fi(R) (Wireless LAN) Function284
    • Notes on Using the Wi-Fi(R) (Wireless LAN) Function285
    • Stopping Wi-Fi(R) (Wireless LAN) Communications287
    • About the Wi-Fi(R) (Wireless LAN) Standards288
    • Starting Wi-Fi(R) (Wireless LAN) Communications289
    • About a Security Key for Wi-Fi(R) (Wireless LAN)291
  • BLUETOOTH110
    • About the BLUETOOTH(R) Function303
    • Communicating with Another BLUETOOTH(R) Device such as a Mouse304
    • About BLUETOOTH(R) Security306
    • Notes on Using the BLUETOOTH(R) Function307
    • Stopping BLUETOOTH(R) Communications309
  • USB111
    • Charging a USB Device310
    • Connecting a USB Device311
• Settings27
  • User account112
    • Switching from a Local Account to a Microsoft Account238
  • VAIO computer113
    • Viewing the System Information313
    • Booting Your VAIO Computer from External Devices314
    • Customizing Your VAIO Computer315
    • Updating Your VAIO Computer316
    • Keeping Your VAIO Computer in Optimum Condition (VAIO Care)317
    • Using VAIO Update318
    • About the ASSIST Button319
  • Power115
    • Notes on Sleep Mode320
    • Selecting a Power Plan321
    • Notes on Using the Power Source322
    • Using Sleep Mode243
  • Display117
    • Displaying Clear and Vivid Images (X-Reality for mobile installed models)323
    • Adjusting the LCD Brightness Automatically324
    • Notes on Using the Touch Screen (Touch screen equipped models)325
    • Enlarging the Text Size (DPI) (Touch screen equipped models)326
    • How to Use the Touch Screen327
    • Changing the LCD Brightness329
    • Changing the Resolution293
    • Notes on the LCD screen294
    • Using the Multiple Monitors Function295
    • Selecting Display Modes296
    • Connecting a TV with an HDMI Input Port297
    • Changing the Resolution (Size) of the Screen Image330
    • About Built-In Sensors331
    • Notes on Built-In Sensors332
  • HDMI120
    • Changing the Resolution (Size) of the Screen Image on an HDMI-Connected Device293
    • Connecting a TV with an HDMI Input Port297
  • Peripheral device121
    • Connecting a High-Quality Digital Sound Output Device between Your VAIO Computer and a TV299
    • Changing the Sound Output Device300
    • Notes on the LCD screen294
    • Using the Multiple Monitors Function295
    • Selecting Display Modes296
    • Connecting a TV with an HDMI Input Port297
  • CD/DVD/BD122
    • Booting Your VAIO Computer from External Devices314
  • Audio123
    • Adjusting the Volume in Windows335
    • Connecting a High-Quality Digital Sound Output Device between Your VAIO Computer and a TV299
    • Adjusting the Microphone Volume336
    • Adjusting the Speakers Volume337
    • Changing the Sound Output Device300
    • Playing Optimized Sound for Your VAIO Computer Using the ClearAudio+ Mode338
  • Speakers125
    • Adjusting the Speakers Volume337
    • Playing Optimized Sound for Your VAIO Computer Using the ClearAudio+ Mode338
  • Microphone126
    • Adjusting the Microphone Volume336
  • Optical digital output127
    • Connecting a High-Quality Digital Sound Output Device between Your VAIO Computer and a TV299
  • Button128
    • About the ASSIST Button319
  • Recovery129
    • About the ASSIST Button319
  • Keyboard130
    • Changing the Keyboard Backlight Settings (Keyboard backlight equipped models)339
  • Touch pad131
    • Using the Touch Pad340
    • Enabling/Disabling the Touch Pad343
    • Disabling the Tapping Function on the Touch Pad344
    • Enabling/Disabling the Gesture Function345
  • Camera132
    • Using the Built-in Camera346
  • Internet133
    • Using the Antivirus App for Your VAIO Computer280
  • Password134
    • Creating/Changing/Removing Your Windows Password348
    • Setting/Changing the Power-on Password349
    • Switching from a Local Account to a Microsoft Account238
    • Removing the Power-on Password351
  • Memory module135
    • Viewing the System Information313
  • BIOS136
    • Booting Your VAIO Computer from External Devices314
    • Setting/Changing the Power-on Password349
    • About the ASSIST Button319
    • Removing the Power-on Password351
  • Service and support137
    • Updating Your VAIO Computer316
    • Keeping Your VAIO Computer in Optimum Condition (VAIO Care)317
    • Using VAIO Update318
  • Touch panel138
    • Notes on Using the Touch Screen (Touch screen equipped models)325
    • Enlarging the Text Size (DPI) (Touch screen equipped models)326
    • How to Use the Touch Screen (Touch screen equipped models)327
  • Sensor139
    • About Built-In Sensors331
    • Notes on Built-In Sensors332
  • Security140
    • Updating Your VAIO Computer316
  • Menu141
    • Opening Control Panel257
  • Windows 8142
    • Using Sleep Mode243
• Backup / Recovery29
  • VAIO computer143
    • Booting Your VAIO Computer from External Devices314
    • Keeping Your VAIO Computer in Optimum Condition (VAIO Care)317
    • About the ASSIST Button319
  • CD/DVD/BD145
    • Booting Your VAIO Computer from External Devices314
  • Button146
    • About the ASSIST Button319
  • Recovery147
    • Removing Recovery Content to Free up Disk Space352
    • Recovering from Recovery Media353
    • About Recovery355
    • Creating Recovery Media357
    • Checking the Volume of the Recovery Area359
    • Notes on Recovery360
    • Refreshing Your VAIO Computer361
    • Recovering from the Recovery Area363
    • About the ASSIST Button319
  • BIOS149
    • Booting Your VAIO Computer from External Devices314
    • About the ASSIST Button319
  • Backup150
    • Backing Up Your Data when You cannot Start Windows364
    • Creating a Restore Point366
    • About Types of Backup367
    • About Backup369
    • Restoring System Files Using the Restore Point when You cannot Start Windows370
    • Restoring Your Data with VAIO Data Restore Tool371
  • Service and support151
    • Keeping Your VAIO Computer in Optimum Condition (VAIO Care)317
  • Built-in storage device152
    • Creating Partitions372
    • Creating Other Drives (Modifying Partitions)373
    • Removing Recovery Content to Free up Disk Space352
    • Checking the Volume of the Recovery Area359
  • Partition153
    • Creating Partitions372
    • Creating Other Drives (Modifying Partitions)373
  • Refresh154
    • About Recovery355
    • Refreshing Your VAIO Computer361
• Security30
  • VAIO computer155
    • Keeping Your VAIO Computer in Optimum Condition (VAIO Care)317
    • Using VAIO Update318
  • Internet157
    • Using the Antivirus App for Your VAIO Computer280
  • Password158
    • Creating/Changing/Removing Your Windows Password348
    • Setting/Changing the Power-on Password349
    • Removing the Power-on Password351
  • BIOS159
    • Setting/Changing the Power-on Password349
    • Removing the Power-on Password351
  • Service and support160
    • Keeping Your VAIO Computer in Optimum Condition (VAIO Care)317
    • Using VAIO Update318
• Other Operations31
  • VAIO computer161
    • Using the LAN Port (LAN port equipped models)292
  • Power162
    • Charging the Battery Pack277
    • Turning On Your VAIO Computer278
    • Controlling the Power State of Your VAIO Computer (Sleep Mode/Shutdown)240
    • Restarting Your VAIO Computer241
    • Charge Indicator Status List374
    • Using Sleep Mode243
    • Changing the Intel Smart Connect Technology (Sleep Mode) Settings375
    • Changing the Low Battery Hibernation Settings376
    • About Sleep Mode377
  • Battery164
    • Checking the Battery Charge Capacity378
    • Charging the Battery Pack277
    • Extending the Battery Life379
    • Charge Indicator Status List374
    • Changing the Intel Smart Connect Technology (Sleep Mode) Settings375
    • Changing the Low Battery Hibernation Settings376
    • About Sleep Mode377
    • Prolonging the Battery Lifespan380
  • Display166
    • Notes on Using the Touch Screen (Touch screen equipped models)325
    • About the Touch Screen (Touch screen equipped models)381
    • How to Use the Touch Screen (Touch screen equipped models)327
  • Keyboard168
    • Entering Characters with Touch Screen Operations (Touch screen equipped models)382
    • Combinations and Functions with the Fn Key383
  • Touch pad169
    • Using the Touch Pad340
  • Camera170
    • Using the Built-in Camera346
    • Notes on the Built-in Camera385
  • LAN171
    • Using the LAN Port (LAN port equipped models)292
  • USB172
    • Charging a USB Device310
    • Connecting a USB Device311
  • Memory card173
    • Removing SD Memory Cards386
    • Inserting SD Memory Cards387
    • Notes on Using SD Memory Cards388
  • Built-in storage device174
    • Creating Partitions372
    • Creating Other Drives (Modifying Partitions)373
  • Touch panel175
    • Entering Characters with Touch Screen Operations (Touch screen equipped models)382
    • Notes on Using the Touch Screen (Touch screen equipped models)325
    • About the Touch Screen (Touch screen equipped models)381
    • How to Use the Touch Screen (Touch screen equipped models)327
  • Partition176
    • Creating Partitions372
    • Creating Other Drives (Modifying Partitions)373
  • NFC/One-touch functions177
    • Disabling NFC/One-touch functions (NFC supported models)390
    • About One-touch functions (NFC supported models)391
    • Using NFC/One-touch functions (NFC supported models)392
    • Notes on NFC/One-touch functions (NFC supported models)393
    • About NFC (NFC supported models)394
  • Windows178
    • Opening Windows Help and Support194
  • Windows 8179
    • Controlling the Power State of Your VAIO Computer (Sleep Mode/Shutdown)240
    • Restarting Your VAIO Computer241
    • Using Sleep Mode243
  • Help and Support180
    • Opening Windows Help and Support194
  • Pen181
    • How to Use the Pen395
    • Replacing the Battery of the Pen398
    • Starting the Note Taking App (VAIO Paper)399
    • Clipping an Image Displayed on the Computer Screen (VAIO Clip)400
• Notifications35
  • Read this first195
    • About This Manual33
  • VAIO computer196
    • Checking Supplied Items271
    • Updating Your VAIO Computer316
    • Setting Up an Appropriate Work Environment274
  • Care and maintenance197
    • Cleaning Your VAIO computer/LCD screen401
  • Important notice198
    • Trademarks402
    • About the Software License404
    • About the International ENERGY STAR(R) Program405
    • Safety Information406
    • Handling the Built-in Storage Device407
  • Service and support199
    • About Online Support Website182
    • Updating Your VAIO Computer316
    • Solving Common Problems with Your VAIO Computer408
  • Product registration200
    • About Online Support Website182
  • Supplied items201
    • Checking Supplied Items271
  • Security202
    • Updating Your VAIO Computer316
• Hardware36
  • Power203
    • What should I do if my VAIO computer does not turn on (the power indicator light does not turn on in green)?409
    • Why does my VAIO computer automatically turn off?410
    • What should I do if I cannot turn off my VAIO computer?411
    • Why does a message appear and Windows fail to start when I turn on my VAIO computer?412
    • What should I do if my VAIO computer does not turn on or the power button does not work (the charge indicatorlight blinks fast)?413
    • What should I do if the power indicator light turns on in green when I press the power button but the screenremains blank?414
    • What should I do if Hibernate mode is not available or my VAIO computer does not enter Hibernate mode?415
    • What should I do if my VAIO computer does not return to Normal mode with keyboard or touch pad operationsduring Sleep mode?416
    • What should I do if the VAIO Care (Rescue Mode) screen appears when I turn on my VAIO computer?417
  • Battery205
    • What should I do if my battery pack is not fully charged?418
    • Why is my VAIO computer running slowly and the CPU clock frequency low while the computer is running onbattery power?419
    • What should I do if my battery pack does not work properly?420
  • Display206
    • What should I do if videos are not displayed on the computer screen?421
    • What should I do if my computer screen goes blank?422
    • What should I do if my computer screen flickers or fades to white?423
    • Why does the LCD brightness automatically change?424
    • What should I do if captured images flicker?425
    • What should I do if captured images contain dropped frames and audio interruptions?426
    • What should I do if the touch screen does not work correctly? (Touch screen equipped models)427
    • Why does the viewfinder show no images or poor-quality images?428
    • How do I change the LCD brightness?429
    • What should I do if no image is displayed on my external display or TV screen?430
    • What should I do if some items do not fit on the computer screen?431
    • Why do sound interruptions and/or dropped frames occur when I play high-definition videos, such as thoserecorded with the AVCHD digital video camcorder?432
    • What should I do if no image is displayed on my TV screen or external display connected to the HDMI output port?433
    • What should I do if videos are not displayed smoothly?434
    • What should I do if color gradients are not displayed correctly on my computer screen?435
    • Why doesn’t the computer screen rotate?436
  • HDMI208
    • What should I do if no image is displayed on my TV screen or external display connected to the HDMI output port?433
  • Audio209
    • What should I do if sound interruptions occur during video or audio playback?437
    • What should I do if I do not hear sound from a digital audio device connected to the digital output port, such as theHDMI output port?438
    • What should I do if my microphone does not work?439
    • What should I do if I do not hear sound from speakers or headphones?440
    • What should I do if I hear microphone feedback from speakers when using my microphone?441
  • Microphone210
    • What should I do if my microphone does not work?439
    • What should I do if I hear microphone feedback from speakers when using my microphone?441
  • Keyboard211
    • What should I do if my VAIO computer screen freezes?442
    • What should I do if the pointer does not move?443
    • What should I do if my keyboard configuration is wrong?444
    • What should I do if I cannot enter certain characters with my keyboard?445
  • Touch pad212
    • What should I do if my VAIO computer screen freezes?442
    • Why can't I use the touch pad?446
    • How do I disable the touch pad?447
    • How do I avoid unintentional clicks caused by a light touch on the touch pad?448
    • What should I do if the pointer does not move?443
  • Camera213
    • What should I do if captured images flicker?425
    • Why are captured images poor in quality?449
    • What should I do if captured images contain dropped frames and audio interruptions?426
    • Why does the viewfinder show no images or poor-quality images?428
    • Why is the video input from the built-in camera suspended momentarily?450
  • LAN214
    • How can I find the physical address (MAC address) of the built-in wireless network interface of my VAIOcomputer?451
    • What should I do if I cannot play back movies or audio tracks received via Wi-Fi(R) (Wireless LAN), or theirplayback is interrupted? Why is the data transfer speed slow?452
    • What should I do if I do not know the SSID or security key for the access point?453
    • What should I do if I cannot connect my VAIO computer to an access point (or the Internet)?454
    • What should I do if I cannot use the Wi-Fi(R) (Wireless LAN) function?455
  • Wi-Fi215
    • How can I find the physical address (MAC address) of the built-in wireless network interface of my VAIOcomputer?451
    • What should I do if I cannot play back movies or audio tracks received via Wi-Fi(R) (Wireless LAN), or theirplayback is interrupted? Why is the data transfer speed slow?452
    • What should I do if I do not know the SSID or security key for the access point?453
    • What should I do if I cannot connect my VAIO computer to an access point (or the Internet)?454
    • What should I do if I cannot use the Wi-Fi(R) (Wireless LAN) function?455
  • BLUETOOTH216
    • What should I do if I cannot use the BLUETOOTH(R) function?456
    • What should I do if other BLUETOOTH(R) devices cannot connect to my VAIO computer?457
    • Why can't I use the BLUETOOTH(R) function when I sign in to my VAIO computer as a user with a standard useraccount?458
    • Why is my BLUETOOTH(R) connection slow?459
    • What should I do if I cannot find the BLUETOOTH(R) device I want to communicate with?460
    • What should I do if the BLUETOOTH(R) icon is not displayed in the desktop notification area?461
    • Why can't I use BLUETOOTH(R) devices when I switch users?462
  • Password217
    • What should I do if I forget the Windows password?463
    • What should I do if the Enter Onetime Password message appears and Windows does not start after I enter awrong power-on password three times consecutively?464
    • What should I do if I forget the power-on password to start my VAIO computer?465
  • BIOS218
    • What should I do if I forget the power-on password to start my VAIO computer?465
  • USB219
    • What should I do if I cannot charge the device connected to the USB port that supports USB charging?466
  • Memory card220
    • Why can't I write data to a memory card?467
  • Software221
    • Why do sound interruptions and/or dropped frames occur when I play high-definition videos, such as thoserecorded with the AVCHD digital video camcorder?432
  • Computer222
    • Why is my VAIO computer running slowly and the CPU clock frequency low while the computer is running onbattery power?419
  • Touch panel223
    • What should I do if the touch screen does not work correctly?427
  • NFC/One-touch functions224
    • What should I do if I cannot use NFC/One-touch functions?468
  • Sensor225
    • Why doesn’t the built-in digital compass show the correct direction?469
    • Why doesn’t the computer screen rotate?436
• Apps38
  • Display226
    • Why do sound interruptions and/or dropped frames occur when I play high-definition videos, such as thoserecorded with the AVCHD digital video camcorder?432
  • Software228
    • Why do sound interruptions and/or dropped frames occur when I play high-definition videos, such as thoserecorded with the AVCHD digital video camcorder?432
    • What should I do if my game app does not work or it keeps crashing?470
• Network / Internet39
  • LAN229
    • How can I find the physical address (MAC address) of the built-in wireless network interface of my VAIOcomputer?451
    • What should I do if I cannot play back movies or audio tracks received via Wi-Fi(R) (Wireless LAN), or theirplayback is interrupted? Why is the data transfer speed slow?452
    • What should I do if I do not know the SSID or security key for the access point?453
    • What should I do if I cannot connect my VAIO computer to an access point (or the Internet)?454
    • What should I do if I cannot use the Wi-Fi(R) (Wireless LAN) function?455
  • Wi-Fi230
    • How can I find the physical address (MAC address) of the built-in wireless network interface of my VAIOcomputer?451
    • What should I do if I cannot play back movies or audio tracks received via Wi-Fi(R) (Wireless LAN), or theirplayback is interrupted? Why is the data transfer speed slow?452
    • What should I do if I do not know the SSID or security key for the access point?453
    • What should I do if I cannot connect my VAIO computer to an access point (or the Internet)?454
    • What should I do if I cannot use the Wi-Fi(R) (Wireless LAN) function?455
  • BLUETOOTH231
    • What should I do if I cannot use the BLUETOOTH(R) function?456
    • What should I do if other BLUETOOTH(R) devices cannot connect to my VAIO computer?457
    • Why can't I use the BLUETOOTH(R) function when I sign in to my VAIO computer as a user with a standard useraccount?458
    • Why is my BLUETOOTH(R) connection slow?459
    • What should I do if I cannot find the BLUETOOTH(R) device I want to communicate with?460
    • What should I do if the BLUETOOTH(R) icon is not displayed in the desktop notification area?461
    • Why can't I use BLUETOOTH(R) devices when I switch users?462
• Backup / Recovery40
  • Recovery232
    • What should I do if I cannot create Recovery Media?471
    • What should I do if I cannot start/complete the recovery process?472
    • What should I do if my VAIO computer becomes unstable (Windows does not start)?473
    • What should I do if my VAIO computer becomes unstable (Windows starts)?474
    • What should I do if I cannot recover my VAIO computer from the recovery area?475
    • How do I create Recovery Media?476
    • How can I restore my VAIO computer system to its factory default settings?477
    • How can I reinstall the original apps and drivers?478
• Security41
  • Password234
    • What should I do if I forget the Windows password?463
    • What should I do if the Enter Onetime Password message appears and Windows does not start after I enter awrong power-on password three times consecutively?464
    • What should I do if I forget the power-on password to start my VAIO computer?465
  • BIOS235
    • What should I do if I forget the power-on password to start my VAIO computer?465
• Peripheral Devices42
  • USB236
    • What should I do if my VAIO computer does not recognize the USB device?479
    • What should I do if I cannot print a document?480
  • Printer237
    • What should I do if my VAIO computer does not recognize the USB device?479
    • What should I do if I cannot print a document?480
• How to Use43
• Troubleshooting54