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TROUBLESHOOTING
Symptom Action
No sound
8
Ensure the power cord is connected to the subwoofer and plugged into a
live AC outlet.
The PULSE SUB+ utilizes signal sensing auto on/off circuitry. If no
signal is sent to the subwoofer, it will not power up. When using
the subwoofer output of a receiver or processor, no signal may be
immediately present in this output. The subwoofer will only power up
when bass signal appears at the subwoofer input.
If the wireless connection or low level cable is poor or has been
severed, the subwoofer may not make a sound.
Lower volume if the subwoofer begins to sound distorted to determine
if playback at a lower level solves the problem. If a slight reduction in
level solves the problem, then the subwoofer level was too high. If the
distorted sound remains at a low level, the driver may be damaged.
Hum that appears when using the PULSE SUB+’s low level input(s)
is usually caused by using an inferior, damaged, exceptionally long
low level cable or cables routed near high current wiring/appliances.
Replace/shorten the low level cable connecting the subwoofer to the
source equipment (receiver or processor). Low level cable runs of longer
than 20 feet may require the use of a line driver (not available from
Bluesound).
See your dealer if you require service. Authorized Bluesound dealers are equipped to handle almost all
problems. You may locate your nearest Bluesound authorized dealer online at www.bluesound.com. If the
problem is not resolved, please contact us, providing the model name, serial number, date of purchase,
dealer name, and a full description of the problem.
Hum
Sounds distorted
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