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Slide is not moving when
using the X-Y translational
control knob
Slide has come unclipped
from the holder
Reposition slide in the
holder and secure with clip
Lamp does not turn on
No power source
Check that the adapter is
fully connected or that
batteries are installed
Bulb has burned out
Replace the bulb
Lamp flickers while on
Bulb is not inserted into the
socket correctly
Check to make sure the
bulb is fully screwed into
the socket
Power adapter is not fully
plugged in
Check to make sure that
the adapter is fully
connected to wall socket
and to the microscope
VII. Warranty information and customer support
Our microscopes are manufactured to meet ISO 9001 standards. Swift warranties are
as follows:
● Five (5) Year Warranty for Microscopes: Microscopes come with a five (5) year
warranty against manufacturing defects. Does not cover normal wear, routine
maintenance, add-on accessories, damage resulting from repair by unauthorized
parties, accident, alteration, shipping, misuse or abuse is not covered.
● One (1) Year Warranty for Electrical and Video components. Does not cover light
bulbs, batteries, fuses, or electrical cords.
All warranties start from the original date of purchase. Swift provides the repair or
replacement of warrantied parts for free, including labor, during the warranty period.
Proof of original purchase is required. Buyers are responsible for shipping to and from
our warehouse for warranty services. The warranty does not cover damages resulting
from normal wear and tear, abuse, or unauthorized repairs. Warranty service is
provided by Swift Optical Instruments, Inc.’s authorized technicians. Determination of
warranty is at the technician’s discretion.
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