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English
17
7
Troubleshooting
Warning
• Risk of electric shock. Never remove the casing
of the product.
To keep the warranty valid, never try to
repair the product yourself.
If you have problems using this product,
check the following points before you
request service. If you still have a problem,
get support at www.philips.com/support.
No power
• Ensure that the AC cord is properly
connected.
• Ensure that there is power at the AC
outlet.
• Press standby button on the remote
control or Soundbar to turn the
Soundbar on.
No sound
• Increase the volume. Press Volume
Up on the remote control or on the
Soundbar.
• Press MUTE on the remote control to
ensure the Soundbar is not muted.
• Press source buttons to select a dierent
input source.
• When using either of the Digital input, if
there is no audio:
- Try setting the TV output to PCM or
- Connect directly to your Blu-ray/other
source, some TVs do not pass through
digital audio.
• Your TV may be set to variable audio
output. Conrm that the audio output
setting is set to FIXED or STANDARD,
not VARIABLE. Consult your TV’s user
manual for more detailed information.
• If using Bluetooth, ensure that the
volume on your source device is turned
up and that the device is not muted.
Remote control does not work
• Before you press any playback control
button, rst select the correct source.
• Reduce the distance between the
remote control and the unit.
• Insert the battery with its polarities (+/-)
aligned as indicated.
• Replace the battery.
• Aim the remote control directly at the
sensor on the front of the unit.
I can’t nd the Bluetooth name of this
unit on my Bluetooth device
• Ensure the Bluetooth function is
activated on your Bluetooth device.
• Re-pair the unit with your Bluetooth
device.
This is a 15 mins power o function,
one of the ERPII standard requirement
for saving power
• When the unit’s external input signal
level is too low, the unit will be turned
o automatically in 15 minutes. Please
increase the volume level of your
external device.
The subwoofer is idle or the indicator of
subwoofer do not light up
• Please unplug power cord from the
mains sockect, and plug it in again after
3 minutes to resent the subwoofer.
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