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FAQs and Troubleshooting
Does my AV processor correct for the latency (time delay) of the wireless unit?
Yes, this will be reflected in a longer than normal subwoofer distance, as shown under the set-up
section of the AV processor. An additional 14 to 20 feet (beyond the actual subwoofer distance)
is normal.
I keep hearing interference artifacts or experiencing signal drop-outs – how can I correct for
this?
Always try to keep a line-of-sight between the transmitter and receiver units with no hard
barriers or walls between them.
Avoid placing other wireless devices near the units like wireless phones, mobile phones, WIFI
routers, baby monitors, etc.
My SoundPath Tri-Band Wireless Audio Adapter is connected and plugged in, but doesn’t seem
to be working.
Verify that the LED status lights on the Transmitter and Receiver are illuminated. If either of
them are off, it might not be receiving power. Make sure there is no visible damage to the
power cable or USB connectors, and check to be sure both are plugged into functioning
electrical outlets. Both Transmitter and Receiver need to have constant power to function
properly.
Warranty & Support
» 5-YEAR UNCONDITIONAL WARRANTY
» SVS offers the industry’s most comprehensive warranty on all our products. SVS warrants the
SoundPath Tri-Band Wireless Audio Adapter and all products to be free from defects in the
workmanship for 5 years from date of purchase.
» This, and all the SVS customer Bill of Rights can be viewed online at:
www.svsound.com/bill-of-rights.
Share Your Thoughts
SVS Sound Experts are standing by Monday to Friday from 9AM-9PM ET, Saturday from
12PM-6PM, and Sunday from 12PM-4PM to assist you with set-up, optimization and any
questions you have about the SoundPath Tri-Band Wireless Audio Adapter. They can be reached
by phone, email or chat via the options below.
[email protected] | 877.626.5623 | www.svsound.com
Facebook.com/svsound
Instagram.com/SVS_Sound
Youtube.com/c/SVS_Sound
Twitter.com/SVS_Sound
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