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Troubleshooting Tips.
Normal Operating Sounds
You may hear a pinging noise caused by
water being picked up and thrown against the
condenser on rainy days or when the humidity
is high. This design feature helps remove
moisture and improve efficiency.
You may hear the thermostat click when the
compressor cycles on and off.
Water will collect in the base pan during
high humidity or on rainy days. The water
may overflow and drip from the outdoor side
of the unit.
The fan may run even when the compressor
does not.
Problem Possible Causes What To Do
Air conditioner The air conditioner 0DNHVXUHWKHDLUFRQGLWLRQHUSOXJLVSXVKHG
does not start is unplugged. completely into the outlet.
The fuse is blown/circuit &KHFNWKHKRXVHIXVHFLUFXLWEUHDNHUER[DQGUHSODFH
breaker is tripped. the fuse or reset the breaker.
Power failure. 7KHXQLWZLOODXWRPDWLFDOO\UHVWDUWLQWKHVHWWLQJVODVt
used after the power is restored.
7KHUHLVDSURWHFWLYHWLPHGHOD\DSSUR[LPDWHO\
3 minutes) to prevent tripping of the compressor
overload. For this reason, the unit may not start
normal cooling for 3 minutes after it is turned
back on.
The current interrupter 3UHVVWKH5(6(7EXWWRQORFDWHGRQWKHSRZHUFRUGSOXJ
device is tripped.
,IWKH5(6(7EXWWRQZLOOQRWVWD\HQJDJHGGLVFRQWLQXH
use of the air conditioner and contact a qualified
service technician.
Air conditioner does Airflow is restricted. 0DNHVXUHWKHUHDUHQRFXUWDLQVEOLQGVRUIXUQLWXUH
not cool as it should blocking the front of the air conditioner.
The temp control may 2QPRGHOVZLWKWRXFKSDGV,QWKH&RROPRGHSUHVVWKH
not be set correctly. Decrease dpad.
2QPRGHOVZLWKFRQWURONQREVWXUQWKHWHPSHUDWXUH
knob to a higher number.
The air filter is dirty. &OHDQWKHILOWHUDWOHDVWHYHU\GD\V
See the Care and Cleaning section.
The room may have been hot. :KHQWKHDLUFRQGLWLRQHULVILUVWWXUQHGRQ\RXQHHG
to allow time for the room to cool down.
Cold air is escaping. &KHFNIRURSHQIXUQDFHUHJLVWHUVDQGFROGDLUUHWXUQV
Cooling coils have iced up. 6HH´$LUFRQGLWLRQHUIUHH]LQJXSµEHORZ
Air conditioner Ice blocks the air flow 2QPRGHOVZLWKFRQWURONQREVVHWWKHPRGHFRQWURODW
freezing up and stops the air conditioner High Fan or High Cool with the Temp at 1 or 2.
from cooling the room.
2QPRGHOVZLWKWRXFKSDGVVHWWKHFRQWUROVDW+LJK)DQ
or High Cool and set the thermostat to a higher
temperature.
The remote control The batteries are inserted &KHFNWKHSRVLWLRQRIWKHEDWWHULHV7KH\VKRXOGEH
is not working incorrectly. inserted in the opposite (+) and (–) direction.
The batteries may be dead. 5HSODFHWKHEDWWHULHV
Water drips outside Hot, humid weather. 7KLVLVQRUPDO
Water drips indoors The air conditioner is not )RUSURSHUZDWHUGLVSRVDOPDNHVXUHWKHDLUFRQGLWLRQHU
tilted to the outside. slants slightly from the case front to the rear.
Water collects in Moisture removed from air 7KLVLVQRUPDOIRUDVKRUWSHULRGLQDUHDVZLWKOLWWOH
base pan and drains into base pan. humidity; normal for a longer period in very humid areas.
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