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45
Troubleshooting en-us
Water stains on plastic parts. Droplet formation on plastic surface
is physically unavoidable. After
drying, water stains are visible.
Use a more intensive wash cycle (more
water changes).
Arrange dishes in a sloping position.
Use rinse aid.
If required, increase softening setting.
Washable or water-soluble
coatings in the container or on
the door.
Detergent substances are deposited.
These coatings cannot usually be
removed with chemicals (appliance
cleaner, ...).
Change detergent brand.
Clean appliance mechanically.
If there is a “white coating” on the
container floor, the water softening
system has been set very low.
Increase softening setting and change
detergent if required.
Salt dispenser cover 1R not closed. Close salt dispenser cover correctly.
Only for glasses: Initial glass
corrosion – can only apparently be
wiped off.
See “Glass and silverware damage”.
White, stubborn coatings;
limescale on the dishes,
container or door.
Detergent substances are deposited.
These coatings cannot usually be
removed with chemicals (appliance
cleaner, ...).
Change detergent brand.
Clean appliance mechanically.
Hardness range incorrectly set or
water hardness greater than
8.9 mmol/l.
Set water softening system according to
instructions for use or top up salt.
3 in 1 detergent or bio/eco detergent
not effective enough.
Set water softening system according to
instructions for use or use separate
detergents (proprietary detergent, salt,
rinse aid).
Underdosing of detergent. Increase detergent dosage or change
detergent.
Too weak rinse cycle selected. Select a more intensive rinse cycle.
Tea or lipstick residue on the
dishes.
Too low rinsing temperature. Select wash cycle with higher washing
temperature.
Too little or unsuitable detergent. Use suitable detergent at correct dosage.
Dishes precleaned too intensely;
sensors therefore decide on weak
wash cycle sequence. Stubborn
soiling cannot be completely
removed.
Do not prerinse dishes. Remove only large
food soils.
Increase sensitivity of the sensors.
Recommended wash cycle "Regular"
Colored (blue, yellow, brown),
difficult to remove to non-
removable coatings in the
appliance or on stainless steel
dishes.
Film formation consisting of
ingredients from vegetables (e.g.
cabbage, celery, potatoes, noodles,
...) or the tap water (e.g. manganese).
Can be partly removed with machine cleaner
or by mechanical cleaning. Coatings are
harmless.
Film formation caused by metallic
components on silver or aluminum
silverware.
Can be partly removed with machine cleaner
or by mechanical cleaning.
Colored (yellow, orange, brown),
easily removable deposits inside
the appliance (mainly in the floor
area)
Film formation consisting of
ingredients from food soils and
substances from the tap water
(limescale), “soapy”
Check function of the water softening
system (refill with salt) or, if using combined
detergents (tablets), activate water
softening system.
Discoloration of the plastic parts
inside the appliance.
Plastic parts inside the appliance may
become discolored during the
service life of the dishwasher.
Discoloration is normal and will not impair
the function of the dishwasher.
Fault Cause Remedial action
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