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19
Please check the following before calling for service. It may save you time and expense.
PROBLEM POSSIBLE CAUSE SOLUTION
1 Part or all of Microwave
Drawer does not operate.
• Power cord of Microwave Drawer is not
completely connected to the electrical outlet.
• Power outage.
• Fuse/circuit breaker at home doesn’t work.
• Microwave Drawer is in Demo Mode.
• Make sure the power cord is tightly connected
to the outlet.
• Check house lights to be sure. Call your local
electric company for service.
• Replace the fuse or reset the circuit breaker.
• See page 17 for how to cancel Demo Mode.
2 Food in Microwave
Drawer is not heated.
• No power to the appliance.
• Drawer controls improperly set.
• Drawer is in Demo Mode.
• See SOLUTION for PROBLEM 1.
• Check if the controls have been properly set.
• See page 17.
3 Microwave Drawer light
does not work.
• Light bulb is loose or burned out. • Call for service.
4 Touch controls will not
operate.
• Control Lock is on. • See page 16 to unlock.
5 Display ashes.
• Power failure. • Press Clear pad and reset the clock. If the
Microwave Drawer was in use, you must reset
the cooking function.
6 Steam from the vent
• During microwaving, steam may come from
the right side of the vent.
BEFORE YOU CALL FOR SERVICE
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