GE Appliances
GE Answer Center
®
800.626.2000
Part No. 164D3333P149 Pub. No. 49-8915-4 10-98 CG
JBP19
JBP21
JBP22
JBP24
JBP25
JBP26
JBP30
Owner’s Manual
Ranges
Self-Cleaning Electric
Congratulations!
You Are Now Part of the GE Family.
Welcome to the GE family.
We’re proud of our quality
products and we are
committed to providing
dependable service.
You’ll see it in this easy-to-
use Owner’s Manual and
you’ll hear it in the friendly
voices of our customer
service department.
Best of all, you’ll experience
these values each time you
use your range. That’s
important, because your
new range will be part of
your family for many years.
And we hope you will be
part of ours for a long time
to come.
We thank you for buying
GE. We appreciate your
purchase and hope you
will continue to rely on us
whenever you need quality
appliances for your home.
2
Important!
Staple sales slip or cancelled
check here.
Proof of the original purchase date
is needed to obtain service under
the warranty.
Write the model and serial
numbers here.
#
#
You can find them on a label behind
the range door or behind the storage
drawer.
GE & You,
A Service Partnership.
Inside you will find many
helpful hints on how to use and
maintain your range properly.
Just a little preventive care on
your part can save you a great
deal of time and money over the
life of your range.
Read this Manual
Ask any GEappliance owner and they will
tell you we stand behind our products with
unmatched quality service. However, did
you know that most questions result from
simple problems that you can easily fix
yourself in just a few minutes? This
Owner’s Manual can tell you how.
You’ll find many answers to
common problems here.
If you review our chart of
Troubleshooting Tips first,
you may not need to call for
service at all.
Review the Section on
Troubleshooting Tips
If you do need service, you can
relax knowing help is only a
phone call away. A list of toll-free
customer service numbers is
included in the back section.
Or you can always call the
GE Answer Center
® at
800.626.2000, 24 hours a day,
7 days a week.
If You Need Service
Safety Information
Anti-Tip Device . . . . . . . . . . . . . .4
Safety Precautions . . . . . . . . .5–7
Oven . . . . . . . . . . . . . . . . . . . .7, 8
Surface Cooking Units . . . . .9, 10
Installation Instructions
Before You Begin . . . . . . . . . . .28
Prepare the Opening . . . . . . . .29
Flooring . . . . . . . . . . . . . . . . . .30
Electrical Connection . . . . .30–35
Anti-Tip Bracket . . . . . . . . . . . .36
Leveling . . . . . . . . . . . . . . . . . .36
Troubleshooting Tips
Before You
Call For Service . . . . . . . . .37–42
Customer Service
Warranty . . . . . . . . . . . . . . . . .43
Service Telephone
Numbers . . . . . . . . . .Back Cover
3
Troubleshooting TipsInstallation Instructions
Customer Service
Operating InstructionsSafety Information
Operating Instructions
Using the Surface Units . . .10, 11
Using the Oven . . . . . . . . .12–15
Using the Clock and Timer . . . .17
Timed Baking and Roasting . . .18
Oven Thermostat . . . . . . . . . . .19
Care and Cleaning . . . . . . .20–27
All ranges can tip and injury could result.
To prevent accidental tipping of the range, attach it to the
wall and floor by installing the Anti-Tip device supplied.
To check if the device is installed and engaged properly,
remove the kick panel or storage drawer and inspect the
rear leveling leg. Make sure it fits securely into the slot.
If you pull the range out from the wall for any
reason, make sure the device is properly engaged
when you push the range back against the wall. If it is
not, there is a possible risk of the range tipping over
and causing injury if you or a child stand, sit or lean
on an open door.
Please refer to the Anti-Tip device information in this
manual. Failure to take this precaution could result in
tipping of the range and injury.
IMPORTANT SAFETY INFORMATION.
READ ALL INSTRUCTIONS BEFORE USING.
4
WARNING!
For your safety, the information in this manual must be
followed to minimize the risk of fire or explosion, electric
shock, or to prevent property damage, personal injury, or
loss of life.
WARNING
ANTI-TIP DEVICE
IMPORTANT SAFETY NOTICE
The California Safe Drinking Water and Toxic Enforcement
Act requires the Governor of California to publish a list of
substances known to the state to cause birth defects or
other reproductive harm, and requires businesses to warn
customers of potential exposure to such substances.
The fiberglass insulation in self-clean ovens gives off a very
small amount of carbon monoxide during the cleaning cycle.
Exposure can be minimized by venting with an open window
or using a ventilation fan or hood.
Fluorescent light bulbs contain mercury. If your model has a
surface light, you must recycle the fluorescent light bulb
according to local, state and federal codes.
Operating Instructions
Installation Instructions
Safety InformationTroubleshooting TipsCustomer Service
Use this appliance only for its intended purpose as
described in this Owner’s Manual.
When using electrical appliances, basic safety precautions
should be followed, including the following:
■Be sure your appliance
is properly installed and
grounded by a qualified
technician in
accordance with the
provided installation
instructions.
■ Do not attempt to
repair or replace any
part of your range
unless it is specifically
recommended in this
manual. All other
servicing should be
referred to a qualified
technician.
■ Before performing any
service, disconnect the
range power supply at
the household
distribution panel by
removing the fuse or
switching off the circuit
breaker.
■ Do not leave children
alone—children should
not be left alone or
unattended in an area
where an appliance is
in use. They should
never be allowed to sit
or stand on any part of
the appliance.
■ Do not allow anyone to
climb, stand or hang on
the door, storage
drawer or cooktop.
They could damage the
range and even tip it
over, causing severe
personal injury.
■ Do not store flammable
materials in an oven or
near the cooktop.
■
CAUTION:
Items of
interest to children
should not be stored in
cabinets above a range
or on the backsplash of
a range—children
climbing on the range
to reach items could be
seriously injured.
■ Never wear loose-fitting
or hanging garments
while using the
appliance. Be careful
when reaching for
items stored over the
range. Flammable
material could be
ignited if brought in
contact with hot surface
units or heating
elements and may
cause severe burns.
SAFETY PRECAUTIONS
Troubleshooting TipsInstallation Instructions Customer ServiceOperating InstructionsSafety Information
5
■ Use only dry pot
holders—moist or
damp pot holders on
hot surfaces may result
in burns from steam.
Do not let pot holders
touch hot surface units
or heating elements.
Do not use a towel or
other bulky cloth.
■ For your safety, never
use your appliance for
warming or heating the
room.
■ Do not let cooking
grease or other
flammable materials
accumulate in or near
the range.
■ Do not use water on
grease fires. Never pick
up a flaming pan. Turn
the controls off.
Smother a flaming pan
on a surface unit by
covering the pan
completely with a well-
fitting lid, cookie sheet
or flat tray. Use a multi-
purpose dry chemical
or foam-type fire
extinguisher.
■ Flaming grease outside
a pan can be put out by
covering it with baking
soda or, if available, by
using a multi-purpose
dry chemical or foam-
type fire extinguisher.
■ Flame in the oven can
be smothered
completely by closing
the oven door and
turning the oven off or
by using a multi-
purpose dry chemical
or foam-type fire
extinguisher.
■ Do not touch the
surface units, the
heating elements or the
interior surface of the
oven. These surfaces
may be hot enough to
burn even though they
are dark in color.
During and after use,
do not touch, or let
clothing or other
flammable materials
contact, the surface
units, areas nearby the
surface units or any
interior area of the
oven; allow sufficient
time for cooling first.
■ Potentially hot surfaces
include the cooktop,
areas facing the
cooktop, oven vent
opening, surfaces near
the opening, crevices
around the oven door
and metal trim parts
above the door.
■
REMEMBER:
The inside
surface of the oven may
be hot when the door is
opened.
WARNING!
SAFETY PRECAUTIONS
IMPORTANT SAFETY INFORMATION.
READ ALL INSTRUCTIONS BEFORE USING.
6
Operating Instructions
Installation Instructions
Safety Information
Troubleshooting TipsCustomer Service
Troubleshooting TipsInstallation Instructions
Customer Service
Operating InstructionsSafety Information
■ Stand away from the
range when opening
the oven door. Hot air
or steam which escapes
can cause burns to
hands, face and/or
eyes.
■ Do not heat unopened
food containers.
Pressure could build up
and the container could
burst, causing an injury.
■ Keep the oven vent
unobstructed.
■ Keep the oven free
from grease buildup.
■ Place the oven shelf in
the desired position
while the oven is cool. If
shelves must be
handled when hot, do
not let pot holder
contact the heating
elements.
■ Pulling out the shelf to
the stop-lock is a
convenience in lifting
heavy foods. It is also a
precaution against
burns from touching
hot surfaces of the door
or oven walls.
■ When using cooking or
roasting bags in the
oven, follow the
manufacturer’s
directions.
■ Do not use the oven to
dry newspapers. If
overheated, they can
catch on fire.
■ Do not use the oven for
a storage area. Items
stored in an oven can
ignite.
■ Do not leave paper
products, cooking
utensils or food in the
oven when not in use.
OVEN
COOK MEAT AND POULTRY
THOROUGHLY…
Cook meat and poultry thoroughly—meat to at least INTERNAL
160°F. and poultry to at least INTERNAL 180°F. Cooking to these
internal temperatures usually protects against foodborne illness.
■ Do not store or use
combustible materials,
gasoline or other
flammable vapors and
liquids in the vicinity of
this or any other
appliance.
■ Keep the hood and
grease filters clean to
maintain good venting
and to avoid grease
fires.
7
■Do not clean the door
gasket. The door gasket
is essential for a good
seal. Care should be
taken not to rub,
damage or move the
gasket.
■Clean only parts listed
in this Owner’s Manual.
■Do not use oven
cleaners. No
commercial oven
cleaner or oven liner
protective coating of
any kind should be
used in or around any
part of the oven.
Residue from oven
cleaners will damage
the inside of the oven
when the self-clean
cycle is used.
■Before self-cleaning the
oven, remove the
broiler pan, grid and
other cookware.
■Be sure to wipe up
excess spillage before
starting the self-
cleaning operation.
■If the self-cleaning
mode malfunctions,
turn the oven off and
disconnect the power
supply. Have it serviced
by a qualified
technician.
WARNING!
SELF-CLEANING OVEN
IMPORTANT SAFETY INFORMATION.
READ ALL INSTRUCTIONS BEFORE USING.
8
Operating Instructions
Installation Instructions
Safety InformationTroubleshooting TipsCustomer Service
Use proper pan size—select cookware having flat bottoms
large enough to cover the surface unit heating element. The
use of undersized cookware will expose a portion of the
surface unit to direct contact and may result in ignition of
clothing. Proper relationship of cookware to surface unit will
also improve efficiency.
■Never leave the surface
units unattended at
high heat settings.
Boilovers cause
smoking and greasy
spillovers that may
catch on fire.
■Do not use aluminum
foil to line the drip pans
or anywhere in the oven
except as described in
this manual. Misuse
could result in a shock,
fire hazard or damage
to the range.
■Be sure the drip pans
and the vent duct are
not covered and are in
place. Their absence
during cooking could
damage range parts
and wiring.
■Only certain types of
glass, glass ⁄ceramic,
earthenware or other
glazed containers are
suitable for cooktop
service; others may
break because of the
sudden change in
temperature.
■To minimize the
possibility of burns,
ignition of flammable
materials and spillage,
the handle of a
container should be
turned toward the
center of the range
without extending over
nearby surface units.
■Always turn the surface
units off before
removing cookware.
■Do not immerse or soak
the removable surface
units. Do not put them
in a dishwasher. Do not
self-clean the surface
units in the oven.
■When flaming foods
under the hood, turn
the fan on.
■To avoid the possibility
of a burn or electric
shock, always be certain
that the controls for all
surface units are at the
OFF
position and all
coils are cool before
attempting to lift or
remove a unit.
SURFACE COOKING UNITS
Troubleshooting TipsInstallation Instructions Customer ServiceOperating InstructionsSafety Information
9
■Clean the cooktop with
caution. If a wet sponge
is used to wipe spills on
a hot cooktop, be
careful to avoid steam
burns.
■Keep an eye on foods
being fried at high or
medium high heat
settings.
■Foods for frying should
be as dry as possible.
Frost on frozen foods or
moisture on fresh foods
can cause hot fat to
bubble up and over the
sides of the pan.
■Use little fat for
effective shallow or
deep fat frying. Filling
the pan too full of fat
can cause spillovers
when food is added.
■If a combination of oils
or fats will be used in
frying, stir together
before heating, or as
fats melt slowly.
■Always heat fat slowly,
and watch as it heats.
■Use a deep fat
thermometer whenever
possible to prevent
overheating fat beyond
the smoking point.
WARNING!
SURFACE COOKING UNITS
IMPORTANT SAFETY INFORMATION.
READ ALL INSTRUCTIONS BEFORE USING.
10
REMEMBER…
Your continued health and safety are important to us.
Please read and follow this Safety Information carefully.
We want you to remain a happy and healthy part of our
GE family.
SAVE THESE INSTRUCTIONS
Operating Instructions
Installation Instructions
Safety InformationTroubleshooting TipsCustomer Service
Using the surface units.
11
Troubleshooting TipsInstallation Instructions
Customer Service
Operating InstructionsSafety Information
How to Set
Push the knob in and turn in either direction to the
setting you want.
At both
OFF
and
HI
the control
clicks
into position.
You may hear slight
clicking
sounds during cooking,
indicating the control is keeping the power level you set.
Be sure you turn the control knob to
OFF when you finish cooking.
Wok Cooking
We recommend that you use only a flat-bottomed wok. They are
available at your local retail store.
Do not use woks that have support rings. Use of these
types of woks, with or without the ring in place, can be
dangerous. Placing the ring over the surface unit will
cause a build-up of heat that will damage the porcelain
cooktop. Do not try to use such woks without the ring.
You could be seriously burned if the wok tipped over.
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Use only flat-bottomed woks.
Surface Cookware Tips
Use medium- or heavy-weight cookware. Aluminum
cookware conducts heat faster than other metals. Cast-
iron and coated cast-iron cookware are slow to absorb
heat, but generally cook evenly at low to medium heat
settings. Steel pans may cook unevenly if not combined
with other metals.
For best cooking results, pans should be flat on the
bottom. Match the size of the saucepan to the size of the
surface unit. The pan should not extend over the edge
of the surface unit more than 1 inch.
Not over 1 inch
1″
Using the oven controls.
12
8 7
6 5
Operating Instructions
Installation Instructions
Safety InformationTroubleshooting TipsCustomer Service
321 4
Throughout this manual, features and appearance may vary from your model.
Clock and Timer Features
COOK TIME ON/OFF Pad
Press this pad and then press the
HOUR
and
MIN.
pads to
set the amount of time you want your food to cook. Turn
the Oven Temperature knob to the desired temperature.
The oven will shut off when the Cook Time has run out.
TIMER ON/OFF Pad
Press this pad to select the timer feature.
AUTOMATIC OVEN Light
This lights anytime the oven has been programmed.
HOUR and MIN. Pads
These pads allow you to set times up to 11 hours
and 59 minutes.
TEMP RECALL
Press the
–
pad above
TEMP RECALL
to display the
selected oven temperature.
Display
Shows the time of day and the time set for the timer.
CLOCK Pad
Press this pad before setting the clock.
START TIME ON/OFF Pad
Press this pad and the
HOUR
and
MIN.
pads to delay the
starting of your oven up to 11 hours and 59 minutes.
1
2
4
3
5
6
7
8
Oven Control Settings
OVEN ON Light
Glows anytime the oven is heating. The light will flash
when the oven automatically turns off to remind you to
turn the Oven Temperature knob to
OFF
.
CLEAN Light
Glows when the oven is in the self-clean cycle. After the
self-clean cycle, the light will flash. Unlatch the door and
turn the Oven Temperature knob to
OFF
.
NOTE: Do not lock the oven door with the latch during cooking. The latch is used
for self-cleaning only.
PREHEATED Light
Glows when the oven reaches your selected
temperature.
Oven Temperature Knob
Turn this knob to the setting you want. The temperature
will be displayed to indicate setting. Display will change
back to time after a few seconds.
As a safety feature, this oven will automatically shut off after 12 hours.
On models with touch pad clock controls this feature may be
deactivated to allow the oven to be left on for more than 12 hours.
■
To deactivate or reactivate the Automatic Oven Shut-Off, press and hold
both the MIN. +/
–
pads for about 4 seconds.
■
On some models you may use the oven light switch to turn the light on and off
when the door is closed.
9
10
11
12
Troubleshooting TipsInstallation Instructions Customer ServiceOperating InstructionsSafety Information
9
10
11
12
13
Using the oven.
14
Operating Instructions
Installation Instructions
Safety Information
Troubleshooting TipsCustomer Service
To avoid possible burns, place the shelves in the desired position
before you turn the oven on.
Before you begin…
The shelves have stop-locks, so that when placed
correctly on the supports, they will stop before coming
completely out, and will not tilt.
When placing and removing cookware, pull the shelf
out to the bump on the shelf support.
To remove a shelf,
pull it toward you, tilt the front end up
and pull it out.
To replace,
place the end of the shelf (stop-locks) on the
support, tilt up the front and push the shelf in.
The oven has 4 shelf positions.
A
B
C
D
How to Set the Oven for Baking or Roasting
Turn the Oven Temperature knob to the
temperature you desire.
Check food for doneness at minimum time on
recipe. Cook longer if necessary.
Turn the Oven Temperature knob to
OFF
when
cooking is complete.
3
2
1
A
B
C
Type of Food Shelf Position
Angel food cake and A
frozen pies (on cookie sheet)
Bundt or pound cakes B
Biscuits, muffins, brownies, cookies, B or C
cupcakes, layer cakes, pies
Casseroles B or C
Most recipes for baking have been developed using high fat products such as
butter or margarine (80% fat). If you decrease the fat, the recipe may not give the
same results as with a higher fat product.
Recipe failure can result if cakes, pies, pastries, cookies or candies are made with
low fat spreads. The lower the fat content of a spread product, the more
noticeable these differences become.
Federal standards require products labeled “margarine” to contain
at least 80% fat by weight. Low fat spreads, on the other hand,
contain less fat and more water. The high moisture content of these
spreads affect the texture and flavor of baked goods. For best
results with your old favorite recipes, use margarine, butter or stick
spreads containing at least 70% vegetable oil.
The type of margarine will affect baking performance!
15
Troubleshooting TipsInstallation Instructions
Customer Service
Operating InstructionsSafety Information
Aluminum Foil
Never entirely cover a shelf with aluminum foil. This will
disturb the heat circulation and result in poor baking.
A smaller sheet of foil may be used to catch a spillover by
placing it on a lower shelf several inches below the food.
You can also use aluminum foil to line the broiler pan
and broiler grid. However, you must mold the foil
tightly to the grid and cut slits in it just like the grid.
Aluminum foil may be used to
catch a spillover.
How to Set the Oven for Broiling
Place the meat or fish on the broiler grid in the
broiler pan.
Follow suggested shelf positions in the
Broiling guide.
Turn the Oven Temperature knob to
BROIL.
3
2
1
Leave the door open to the broil stop
position. The door stays open by itself,
yet the proper temperature is
maintained in the oven.
Preheat the oven if the recipe calls for it. To preheat, set the oven
at the correct temperature. Preheating is necessary for good results
when baking cakes, cookies, pastry and breads.
For ovens without a preheat indicator light or tone, preheat 10 minutes.
Baking results will be better if baking pans are centered in the oven
as much as possible. Pans should not touch each other or the walls
of the oven. If you need to use two shelves, stagger the pans so one
is not directly above the other, and leave approximately 1
1
⁄
2
″from
the front of the pan to the front of the shelf.
Preheating and Pan Placement
Broiling guide
16
Quantity and/ Shelf First Side Second Side
Food or Thickness Position Time (min.) Time (min.) Comments
Bacon 1/2 lb. (about C 4
1
⁄
2
4
1
⁄
2
Arrange in single layer.
8 thin slices)
Ground Beef 1 lb. (4 patties) C 10 7 Space evenly.
Well Done 1/2 to 3/4″ Up to 8 patties take
thick about same time.
Beef Steaks
Rare 1″ thick C 6 5 Steaks less than 1″ thick
Medium (1 to 1
1
⁄
2
lbs.) C 8 6 cook through before
Well Done C 12 11 browning. Pan frying is
recommended.
Rare 1
1
⁄
2
″ thick C 10 7–8 Slash fat.
Medium (2 to 2
1
⁄
2
lbs.) C 15 14–16
Well Done C 25 20–25
Chicken 1 whole A 35 10–15 Reduce time about 5 to 10
(2 to 2
1
⁄
2
lbs.), minutes per side for cut-up
split lengthwise chicken. Brush each side
with melted butter. Broil
skin-side-down first.
Lobster Tails 2–4 B 13–16 Do not Cut through back of shell.
(6 to 8 oz. turn Spread open. Brush with
each) over. melted butter before
broiling and after half
of broiling time.
Fish 1-lb. fillets C 5 5 Handle and turn very carefully.
1/4 to 1/2″ Brush with lemon butter
thick before and during cooking,
if desired. Preheat broiler
to increase browning.
Ham Slices 1″ thick B 8 8 Increase time 5 to 10
(precooked) minutes per side for 1
1
⁄
2
″
thick or home cured ham.
Pork Chops 2 (1/2″ thick) C 10 10 Slash fat.
Well Done 2 (1″ thick), B 13 13
about 1 lb.
Lamb Chops
Medium 2 (1″ thick), C 10 9 Slash fat.
Well Done about 10 to 12 oz. C 12 10
Medium 2 (1
1
⁄
2
″ thick), C 14 12
Well Done about 1 lb. B 17 12–14
Operating Instructions
Installation Instructions
Safety InformationTroubleshooting TipsCustomer Service
Using the clock and timer.
Troubleshooting TipsInstallation Instructions Customer ServiceOperating InstructionsSafety Information
The clock must be set for the automatic oven timing
functions to work properly. The time of day cannot be
changed during a timed baking or self-cleaning cycle.
To Set the Clock:
Press the
CLOCK
pad.
Press the
HOUR
and
MIN.
pads.
2
1
CLOCK
Make sure the clock is set to the
correct time of day.
To Set the Timer:
Press the
TIMER ON/OFF
pad.
Press the
HOUR
and
MIN.
pads until the amount of
time you want shows in the display. The timer will
start automatically within a few seconds of
releasing the pad.
To Reset the Timer:
If the display is still showing the time remaining, you
may change it by pressing the
HOUR
and
MIN.
pads
until the time you want appears in the display.
If the remaining time is not in the display, recall the
remaining time by pressing the
TIMER ON/OFF
pad and
then pressing the
HOUR
and
MIN.
pads until the new
time you want shows in the display.
To Cancel the Timer:
Press the
TIMER ON/OFF
pad once. To cancel the timer
press the
TIMER ON/OFF
pad again.
2
1
TIMER
ON/OFF
The timer is a minute timer only.
The timer does not control oven
operations. The maximum setting on
the timer is 11 hours and 59 minutes.
End of Cycle Tones
Clear the tones by pressing the pad of the function you
are using.
TIMER
ON/OFF
COOK
TIME
ON/OFF
17
or
Using the timed baking and roasting features.
18
Operating Instructions
Installation Instructions
Safety InformationTroubleshooting TipsCustomer Service
Do not latch the oven door during timed cooking. The latch is used
for self-cleaning only.
NOTE: Foods that spoil easily, such as milk, eggs, fish, stuffings, poultry and pork, should not be
allowed to sit for more than 1 hour before or after cooking. Room temperature promotes the growth
of harmful bacteria. Be sure that the oven light is off because heat from the bulb will speed harmful
bacteria growth.
How to Set an Immediate Start and
Automatic Stop
Make sure the oven clock shows the correct time of day.
Press
COOK TIME ON/OFF.
Using the
HOUR
and
MIN.
pads, enter the length of
cooking time.
Turn the Oven Temperature knob to the desired
temperature.
The display will show the cooking time remaining. When
the oven reaches the set temperature, a tone sounds.
When the oven automatically turns off the
AUTOMATIC
OVEN
light will flash and the oven will signal. Turn the
oven control to
OFF
to stop the flashes and signal.
3
2
1
COOK
TIME
ON/OFF
START
TIME
ON/OFF
How to Set a Delay Start and Automatic Stop
Make sure the oven clock shows the correct time of day.
Press
COOK TIME ON/OFF.
Using the
HOUR
and
MIN.
pads, enter the length of
cooking time.
Press START TIME ON/OFF.
Using the
HOUR
and
MIN.
pads, enter the time you
want cooking to start.
Turn the Oven Temperature knob to the desired
temperature.
When the oven automatically turns off the
AUTOMATIC
OVEN
light will flash and the oven will signal. Turn the
oven control to
OFF
to stop the flashes and signal.
5
4
3
2
1
COOK
TIME
ON/OFF
START
TIME
ON/OFF
START
TIME
ON/OFF
Adjust the oven thermostat—Do it yourself!
Troubleshooting TipsInstallation Instructions Customer ServiceOperating InstructionsSafety Information
You may find that your new oven cooks differently than the one it replaced.
Use your new oven for a few weeks to become more familiar with it. If you
still think your new oven is too hot or too cold, you can adjust the thermostat
yourself.
Do not use thermometers, such as those found in grocery stores, to check the temperature setting of
your oven. These thermometers may vary 20–40 degrees.
NOTE: This adjustment will not affect the broiling or the self-cleaning temperatures.
The adjustment will be retained in memory after a power failure.
Put the knob in the
OFF
position.
Pull the knob off by pulling straight out.
Press and hold the
HOTTER
or
COOLER
button
for 5 seconds to make the oven 20°F. hotter or
20°F. cooler.
Replace the knob.
When you are adjusting the thermostat, the following
lights will flash indicating where the thermostat will be
set when you release the adjustment button:
■
OVEN ON: Indicates the thermostat will be set at the factory
setting.
■
PREHEATED: Indicates the thermostat will be set 20°F. hotter.
■
CLEAN: Indicates the thermostat will be set 20°F. cooler.
4
3
2
1
(appearance may vary)
For Models with Pads and an Oven Temperature Knob
Put the Oven Temperature knob in the
OFF
position.
Press and hold the
HOUR +/–
pads for 5 seconds
until the display changes.
Before display changes back, press the
HOUR +/–
pads to increase or decrease the temperature in
5 degree increments.
The oven temperature can be increased up to 35°F.
hotter or can be decreased down to 35°F. cooler.
If the oven adjustment is set cooler than the factory
setting a minus sign (–) and the offset temperature will
appear in the display.
Wait several seconds for the control to automatically
set and return to its previous setting.
4
3
2
1
For Models with Only an Oven Temperature Knob
19
Using the self-cleaning oven.
Never force the latch handle. Forcing the handle will damage the door
lock mechanism.
20
Operating Instructions
Installation Instructions
Safety InformationTroubleshooting TipsCustomer Service
Before a Clean Cycle
The range must be completely cool in order to set the
self-clean cycle.
We recommend venting with an open window or using a
ventilation fan or hood during the first self-clean cycle.
Remove all cookware and any aluminum foil from
the oven.
The oven shelves can be self-cleaned, but they will
darken, lose their luster and become hard to slide.
Do not use abrasives or oven cleaners. Clean the top,
sides and outside of the oven door with soap and water.
The enamel grid and broiler pan may be cleaned in the
self-cleaning oven. However, to help prevent heavy
smoke caused by self-cleaning the greasy soil in the pan,
you must first clean off the excess grease.
Make sure the oven light bulb cover is in place and the
oven light is off.
IMPORTANT:
The health of some birds is extremely
sensitive to the fumes given off during the self-cleaning
cycle of any range. Move birds to another well ventilated
room.
Wipe up heavy soil on the oven
bottom.
How to Set the Oven for Cleaning
Latch the door.
Turn the Oven Temperature knob to
CLEAN.
Clean cycle time is normally 4 hours and 20 minutes.
You can change the clean time to between 3 hours and
5 hours, 59 minutes by using the
HOUR
and
MIN.
pads.
When the
CLEAN
light flashes, slide the latch handle to
the left, and turn the Oven Temperature knob to
OFF
.
To stop a clean cycle,
turn the Oven Temperature
knob to
OFF
. Wait until the oven has cooled and
unlatch the door.
2
1
21
Troubleshooting TipsInstallation Instructions Customer ServiceOperating InstructionsSafety Information
How to Delay the Start of Cleaning
(on some models)
Latch the door.
Turn the Oven Temperature knob to
CLEAN.
Press the
START TIME ON/OFF
pad.
Press the
HOUR
and
MIN.
pads to set the time
cleaning will start.
When the
CLEAN
light flashes, slide the latch
handle to the left as far as it will go and turn the
Oven Temperature knob to
OFF
.
4
3
2
1
START
TIME
ON/OFF
You may notice some white ash in the oven. Wipe it up with a damp
cloth after the oven cools.
If white spots remain, remove them with a soap-filled steel wool pad and rinse
thoroughly with a vinegar and water mixture.
These deposits are usually a salt residue that cannot be removed by
the clean cycle.
If the oven is not clean after one clean cycle, repeat the cycle.
■ You cannot set the oven for cooking until the oven is cool
enough for the door to be unlatched.
■ While the oven is self-cleaning, you can press the
CLOCK
pad to
display the time of day. To return to the clean countdown, press
the
COOK TIME ON/OFF
pad.
■ If the shelves become hard to slide, wipe the shelf supports
with cooking oil.
After a Clean Cycle
Care and cleaning of the range.
If your range is removed for cleaning, servicing
or any reason, be sure the anti-tip device is
re-engaged properly when the range is replaced.
Failure to take this precaution could result in
tipping of the range and cause injury.
Control Panel and Knobs
Clean up spatters with a damp cloth. Remove heavier
soil with warm, soapy water.
Do not use abrasives of any kind on the control panel.
The control knobs may be removed for easier cleaning.
To remove a knob, pull it straight off the stem. Wash the
knobs in soap and water but do not soak.
22
Pull the knob straight off the stem.
Oven vent location
Oven Vent
The oven is vented through an opening under the right
rear surface unit.
Never cover the opening with aluminum foil or any other material.
Operating Instructions
Installation Instructions
Safety InformationTroubleshooting TipsCustomer Service
Painted surfaces include the sides and the drawer front.
Clean these with soap and water or a vinegar and water solution.
Do not use commercial oven cleaners, cleaning powders, steel wool
or harsh abrasives on any painted surface.
Painted Surfaces
Lift-Off Oven Door
The oven door is removable for cleaning.
Do not lift the door by the handle.
To remove the door,
open it to the special stop position.
Grasp firmly on each side and lift the door straight up
and off the hinges.
Do not place hands between the hinge and the oven door frame.
To replace the door,
make sure the hinges are in the
special stop position. Position the slots in the bottom of
the door squarely over the hinges and slowly lower it
over both hinges.
To clean the inside of the door:
■ Because the area inside the gasket is cleaned
during the self-clean cycle, you do not need to
clean this by hand.
■ The area outside the gasket and the front frame can
be cleaned with a soap-filled scouring pad, hot water
and detergent. Rinse well with a vinegar and water
solution.
Do not rub or clean the door gasket—it has an extremely low
resistance to abrasion.
■ If you notice the gasket becoming worn, frayed or
damaged in any way or if it has become displaced
on the door, you should have it replaced.
To clean the outside of the door:
■ Use soap and water to thoroughly clean the top, sides
and front of the oven door. Rinse well. You may also
use a glass cleaner to clean the glass on the outside of
the door. Do not let water drip into the vent openings.
■ Spillage of marinades, fruit juices, tomato sauces and
basting materials containing acids may cause
discoloration and should be wiped up immediately.
When surface is cool, clean and rinse.
■ Do not use oven cleaners, cleaning powders or harsh
abrasives on the outside of the door.
Lift the door straight up and off the
hinges.
Troubleshooting TipsInstallation Instructions Customer ServiceOperating InstructionsSafety Information
The gasket is designed with a gap at
the bottom to allow for proper air
circulation.
23
Oven Heating Elements
Do not clean the bake element or the broil element.
Any soil will burn off when the elements are heated.
To clean the oven floor, gently lift the bake element.
Clean with warm soapy water.
Oven Light Replacement
(on some models)
CAUTION: Before replacing your oven light bulb,
disconnect the electrical power to the range at
the main fuse or circuit breaker panel.
Be sure to let the light cover and bulb cool completely.
To remove the cover:
Hold a hand under the cover so it doesn’t fall when
released. With fingers of the same hand, firmly push
back the wire cover holder. Lift off the cover.
Do not remove any screws to remove the cover.
Replace bulb with a 40-watt household appliance
bulb.
To replace the cover:
Place it into groove of the light receptacle. Pull wire
forward to the center of the cover until it snaps into
place.
Connect electrical power to the range.
2
1
2
1
Oven Shelves
Clean the shelves with an abrasive cleanser or steel wool.
Care and cleaning of the range.
24
Wire Cover Holder
Operating Instructions
Installation Instructions
Safety InformationTroubleshooting TipsCustomer Service
25
Broiler Pan & Grid
After broiling, remove the broiler pan from the oven.
Remove the grid from the pan. Carefully pour out the
grease from the pan into a proper container.
Wash and rinse the broiler pan and grid in hot water
with a soap-filled or plastic scouring pad.
If food has burned on, sprinkle the grid with detergent
while hot and cover with wet paper towels or a dishcloth.
Soaking the pan will remove burned-on foods.
The broiler pan may be cleaned with a commercial oven
cleaner. If the grid is grey enamel, it can also be cleaned
with an oven cleaner. If the grid is chrome, do not use
an oven cleaner to clean it.
Both the broiler pan and grid can also be cleaned in the
dishwasher.
Do not store a soiled broiler pan and grid anywhere in the range.
After broiling remove the broiler pan
from the oven.
How to Remove the Storage Drawer or Kick
Panel to Clean Under the Range
To remove the storage drawer:
Pull the drawer out all the way.
Tilt up the front and remove it.
To replace the storage drawer:
Insert glides at the back of the drawer beyond the
stop on range glides.
Lift the drawer if necessary to insert easily.
Let the front of the drawer down, then push
in to close.
To remove the kick panel,
pull it straight out at the bottom.
To replace the panel,
first hook the top tabs on and
then the bottom tabs.
3
2
1
2
1
Clean under the range.
Troubleshooting TipsInstallation Instructions Customer ServiceOperating InstructionsSafety Information
Be sure all surface units are turned off
before raising the cooktop.
Care and cleaning of the range.
26
Lift-Up Cooktop
(on some models)
Some models have a cooktop that can be lifted up
for easier cleaning. The entire cooktop may be lifted up
and supported in the up position.
The surface units do not need to be removed; however,
you may remove one to make raising the cooktop easier.
There are two side supports that lock into position when
the cooktop is lifted up.
After cleaning under the cooktop with hot, mild soapy
water and a clean cloth, lower the cooktop. Be careful
not to pinch your fingers.
To lower the cooktop, push the rods back and gently
lower the cooktop until it rests in place.
The porcelain enamel finish is sturdy but breakable if misused.
This finish is acid-resistant. However, any acidic foods spilled
(such as fruit juices, tomato or vinegar) should not be permitted
to remain on the finish.
If acids spill on the cooktop while it is hot, use a dry paper towel or
cloth to wipe it up right away. When the surface has cooled, wash
with soap and water. Rinse well.
For other spills such as fat spatterings, wash with soap and water or
cleansing powders after the surface has cooled. Rinse well. Polish
with a dry cloth.
Porcelain Enamel Cooktop
Operating Instructions
Installation Instructions
Safety InformationTroubleshooting TipsCustomer Service
Be sure all the controls are turned to OFFand the surface units are cool
before attempting to remove them.
Surface Units
To clean the surface units, turn the control to the highest
setting for a minute. The coils will burn off any soil.
To remove a surface unit:
To remove the drip pans for cleaning, the surface units
must be removed first.
Lift the surface unit about 1 inch above the drip pan and
pull it out.
Do not lift the surface unit more than 1 inch. If you do, it may not lie
flat on the drip pan when you plug it back in.
Repeated lifting of the surface unit more than 1 inch above
the drip pan can permanently damage the receptacle.
To replace a surface unit:
Replace the drip pan into the recess in the cooktop. Make
sure the opening in the pan lines up with the receptacle.
Insert the terminals of the surface unit through the
opening in the drip pan and into the receptacle.
Guide the surface unit into place so it rests evenly.
Do not immerse the surface units in liquids of any kind.
Do not clean the surface units in a dishwasher.
Do not bend the surface unit plug terminals.
Do not attempt to clean, adjust or in any way repair the plug-in
receptacle.
Surface unit
Drip pan
Receptacle
Remove the surface units. Then lift out the drip pans.
For best results, clean the drip pans by hand. Place them in a
covered container (or a plastic bag) with 1/4 cup ammonia to
loosen the soil. Then scrub with a soap-filled scouring pad if
necessary. Rinse with clean water and polish with a clean soft cloth.
The drip pans may also be cleaned in the dishwasher.
Clean the area under the drip pans often. Built-up soil, especially
grease, may catch fire.
Do not cover the drip pans with foil. Using foil so close to the receptacle could
cause shock, fire or damage to the range.
Drip Pans
27
Troubleshooting TipsInstallation Instructions Customer ServiceOperating InstructionsSafety Information
Installation of the range.
28
Operating Instructions
Installation Instructions
Safety InformationTroubleshooting TipsCustomer Service
Read these instructions completely and carefully.
Before You Begin
IMPORTANT: Save these instructions for the local electrical
inspector’s use.
IMPORTANT: OBSERVE ALL GOVERNING CODES AND
ORDINANCES.
NOTE TO INSTALLER: Leave these instructions with the
appliance after installation is completed.
NOTE TO CONSUMER: Keep this Owner’s Manual and
Installation Instructions for future use.
NOTE: This appliance must be properly grounded.
■ Large blade screwdriver
■ 1/4″hex head nutdriver
■ Channel lock pliers
Tools You Will Need
Electrical Requirements
CAUTION, FOR PERSONAL SAFETY: DO NOT USE AN
EXTENSION CORD WITH THIS APPLIANCE.
REMOVE HOUSE FUSE OR OPEN CIRCUIT BREAKER
BEFORE BEGINNING INSTALLATION.
This appliance must be supplied with the proper voltage and
frequency, and connected to an individual, properly grounded
branch circuit, protected by a circuit breaker or time delay fuse,
as noted on the rating plate.
Wiring must conform to National Electric Codes.
If the electric service provided does not meet the above
specifications, have a licensed electrician install an approved outlet.
Because range terminals are not accessible after range is in position,
flexible service conduit or cord must be used.
29
Troubleshooting TipsInstallation Instructions Customer ServiceOperating InstructionsSafety Information
Prepare the Opening
Allow 1
1
⁄
2
″spacing from the range to adjacent vertical walls above cooktop surface.
Allow 30″minimum clearance between surface units and bottom of unprotected
wood or metal top cabinet, and 15″ minimum between countertop and adjacent
cabinet bottom.
EXCEPTION: Installation of a listed microwave oven or cooking appliance over the cooktop shall
conform to the installation instructions packed with that appliance.
If cabinet storage is installed, reduce risk by installing a range hood that projects
horizontally a min. of 5″beyond the bottom of the cabinets. Make sure the wall
covering, countertops and cabinets around the range can withstand heat
generated by the range, oven or cooktop up to 200°F.
1
Read these instructions completely and carefully.
Cord
Wall
Anti-Tip Bracket (install
in either rear corner)
Floor
7″
3
1
⁄
2
″
5″
14
3⁄
4
″
C of range
L
L
Hood
Wall
Not less than the width
of the range
5″ Min.
30″
Min.
15″
Min.
1
1
⁄
2
″
Min.
Locate the outlet box within either shaded area.
Outlet box
Install the
outlet box on
either side
of the C
7
1
⁄
2
″
7
1
⁄
2
″
2
1
⁄
4
″
Installation of the range.
30
Operating Instructions
Installation Instructions
Safety InformationTroubleshooting TipsCustomer Service
Read these instructions completely and carefully.
Flooring Under the Range
Your range, like many other household items, is heavy and can settle into soft floor coverings
such as cushioned vinyl or carpeting.
When moving the range on this type of flooring, it should be installed on a
1/4
″thick sheet of plywood (or similar material) as follows:
When the floor covering ends at the front of the range, the area that the range
will rest on should be built up with plywood to the same level or higher than the
floor covering. This will allow the range to be moved for cleaning or servicing.
Prepare for Electrical Connection
Effective January 1, 1996 the National Electric Code requires that
new construction (not existing) utilize a 4-conductor connection to an
electric range.
When installing an electric range in new construction follow Steps 3
and 5 for 4-wire connection.
Use only a 3-conductor or a 4-conductor UL-listed range cord. These cords may
be provided with ring terminals on wire and a strain relief device.
A range cord rated at 40 amps with 125/250 minimum volt range is required.
A 50 amp range cord is not recommended but if used, it should be marked for
use with nominal 1
3
⁄
8
″diameter connection openings. Care should be taken to
center the cable and strain relief within the knockout hole to keep the edge from
damaging the cable.
NOTE: A 4-conductor cord is to be used when the appliance is installed in a mobile home or when
local codes do not permit grounding through the neutral. If conduit is being used, go to Step 6 or 7.
2
31
Troubleshooting TipsInstallation Instructions Customer ServiceOperating InstructionsSafety Information
Power Cord Strain Relief Installation
Remove the lower rear range wiring cover to expose the connector block
and bracket.
Remove the knockout ring (1
3
⁄
8
″) located on bracket directly below the
connector. To remove the knockout, use a pair of pliers to bend the
knockout ring away from the bracket and twist until ring is removed.
Assemble the strain relief in the hole. Insert the power cord through the
strain relief and tighten. Allow enough slack to easily attach the cord
terminals to the connector block. If tabs are present at the end of the winged
strain relief, they can be removed for better fit.
NOTE: Do not install the power cord without a strain relief. The strain relief bracket should
be installed before reinstalling the rear range wiring cover.
c
b
a
3
Knockout ring in bracket. Knockout ring removed.
Wiring cover
(shown removed)
Connector box
Strain relief Power cord
Ground
strap
Bracket
Strain relief bracket
(Provided with range cord. Not part of range.)
Installation of the range.
32
Operating Instructions
Installation Instructions
Safety InformationTroubleshooting TipsCustomer Service
Read these instructions completely and carefully.
3-Wire Power Cord Installation
WARNING:
The neutral or ground wire of the power cord
must be connected to the neutral terminal located in the center of the
connector block. The power leads must be connected to the outside
(brass colored) terminals.
Remove the 3 wire terminal screws from the connector block. Insert screws
through each power cord terminal ring and into the connector block until the
screws engage the nuts. Be certain that the center wire is connected to the center
screw of the connector block. Tighten screws securely.
Do NOT remove ground strap connection.
4
Neutral terminal
Connector block
Ground strap
Power cord
33
Troubleshooting TipsInstallation Instructions Customer ServiceOperating InstructionsSafety Information
4-Wire Power Cord Installation
WARNING:
The neutral wire of the supply circuit
is connected to the neutral terminal located in the center of the
connector block. The power leads must be connected to the outside
(brass colored) terminals. The 4th grounding lead must be connected
to the frame of the range with the grounding plate and grounding screw.
Remove the 3 screws from the connector block.
Remove the grounding screw and strap from the connector block middle
location and the screw connection to the frame of the range.
Insert screws through each power cord terminal ring and into connector
block until screw engages nut. Be certain that the center wire is connected
to the center screw of the connector block. Tighten screws securely.
Attach ground wire to the frame of the range.
d
c
b
a
5
Before After
Neutral terminal
Ground Strap
(grounding to range)
Grounding to range
Grounding
plate
Neutral terminal
Installation of the range.
34
Operating Instructions
Installation Instructions
Safety InformationTroubleshooting TipsCustomer Service
Read these instructions completely and carefully.
3-Wire Conduit Installation
Remove the 3 screws from the connector block. Insert bare wires between the
connector block terminals and movable nuts. Tighten screws securely. Do not
remove ground strap connection.
WARNING: Connector block is approved for copper wire connection
only. If aluminum wire is used, see note below.
NOTE: ALUMINUM WIRING
Do not connect aluminum wire to the connector block.
Use copper building wire rated for the correct amperage and voltage to
make 3 (three) 3
″copper jumper wires. Connect wire as per Step 6 or 7
depending on number of wires.
Splice copper wires to aluminum wiring using special connector terminals
designed and UL-approved for joining copper to aluminum and follow the
connector manufacturer’s recommended procedure closely.
Wire used, location and enclosure of splices, etc., must conform to good wiring practices
and local codes.
b
a
6
Screw
Flexible cable
Bare wire tips
Conduit
Bare wire
Movable nut
Connector block
Bracket
Connector block terminal
35
Troubleshooting TipsInstallation Instructions Customer ServiceOperating InstructionsSafety Information
4-Wire Conduit Installation
Remove the 3 screws from the connector block. Remove the grounding strap
from the connector block middle location and the screw connecting it to the
frame of the range. Insert bare wires between the connector block terminals
and movable nuts. Tighten screws securely. Attach ground wire to the frame of
the range.
WARNING: Connector block is approved for copper wire connection
only. If aluminum wire is used, see note below.
NOTE: ALUMINUM WIRING
Do not connect aluminum wire to connector block.
Use copper building wire rated for the correct amperage and voltage to
make 3 (three) 3″copper jumper wires. Connect wire as per Step 6 or 7
depending on number of wires.
Splice copper wires to aluminum wiring using special connector terminals
designed and UL-approved for joining copper to aluminum and follow the
connector manufacturer’s recommended procedure closely.
Wire used, location and enclosure of splices, etc., must conform to good wiring practices
and local codes.
b
a
7
Screw
Flexible cable
Bare wire tips
Conduit
Bare wire
Movable nut
Connector block
Bracket
Connector block terminal
Grounding
plate
Installation of the range.
36
Operating Instructions
Installation Instructions
Safety InformationTroubleshooting TipsCustomer Service
Read these instructions completely and carefully.
Anti-Tip Bracket Installation
An
Anti-Tip bracket
is supplied with instructions for installation in a variety
of locations. The instructions include a template, a parts list and a list of tools
necessary to complete the installation. Read the
Important Safety Information
and the instructions that fit your situation before beginning installation.
WARNING
■ Range must be secured by
Anti-Tip bracket
supplied.
■ See instructions to install (supplied with bracket).
■ Unless properly installed, the range could be tipped by stepping or sitting on
the door. Injury might result from spilled hot liquids or from the range itself.
8
Typical installation of anti-tip bracket attachment to wall.
Bracket
Screw must
enter wood
or metal
Wall plate
Leveling the Range
The range must be level. Leveling feet are located at each corner of the base of
the range. Remove the storage drawer or kick panel (depending on your model)
and using channel locks, rotate the leveling feet in and out as required to level
the range. (For instructions on how to remove and replace the storage drawer or
the kick panel, see the
Care and cleaning of the range
section.)
On some models, there are plastic covers which may be removed for easy
adjustment (just squeeze and pull).
One of the rear leveling feet will engage the
Anti-Tip bracket
(allow for some side
to side adjustment). Allow a minimum clearance of 1/8
″between the range and
the leveling foot that is to be installed into the
Anti-Tip bracket.
Check the range for proper installation into the
Anti-Tip bracket
by removing the
kick panel or storage drawer and inspecting the rear leveling leg. Make sure it fits
securely into the slot.
9
Final Check
Be sure all range controls are in the OFFposition before leaving the range.
10
Before you call for service…
Troubleshooting TipsInstallation Instructions Customer ServiceOperating InstructionsSafety Information
Troubleshooting Tips
Save time and money! Review the charts on the following pages
first and you may not need to call for service.
Problem Possible Causes What To Do
Surface units
The surface units are •With the controls off, check
not functioning
not plugged in solidly. to make sure the surface
properly
unit is plugged completely
into the receptacle.
The surface • Check to see the correct
unit controls control is set for the surface
improperly set. unit you are using.
The drip pans are • With the controls off, check
not set securely in to make sure the drip pan is
the cooktop. in the recess in the cooktop
and that the opening in the
pan lines up with the
receptacle.
The display goes
Power surge. • Disconnect power at the
blank or indicator
fuse box or circuit breaker
lights come on
for at least 10 seconds.
when range is
Turn power on and power
not in use
up your range. If the
indicator lights are still on,
call for service.
Oven light does
Light bulb is loose • Tighten or replace
not work
or defective. the bulb.
Switch operating light • Call for service.
is broken.
Oven will
Plug on range is not • Make sure electrical plug is
not work
completely inserted in plugged into a live, properly
the electrical outlet. grounded outlet.
A fuse in your home • Replace fuse or reset
may be blown or the circuit breaker.
circuit breaker tripped.
Oven controls • See the
Using the
improperly set.
oven
section.
Door left in the • If necessary, allow the
locked position. oven to cool then unlock
the door.
37
Before you call for service…
38
Troubleshooting Tips
Problem Possible Causes What To Do
Food does not bake
Oven controls •See the
Using the
or roast properly
improperly set.
oven
section.
Shelf position is • See the
Using the
incorrect or the
oven
section.
shelf is not level.
Incorrect cookware • See the
Using the
or cookware of
oven
section.
improper size
being used.
Oven thermostat • See the
Adjust the oven
needs adjustment.
thermostat—Do it yourself!
section.
Food does not
Oven is not set • Make sure you turn the
broil properly
at
BROIL.
knob all the way to the
BROIL
position.
Door not open to the • See the
Using the
broil stop position as
oven
section.
recommended.
Improper shelf position • See the
Broiling guide
.
being used.
Food being cooked • Use the broiling pan and
in a hot pan. grid that came with your
range. Make sure it is cool.
Cookware not suited • Use the broiling pan and
for broiling. grid that came with your
range.
Aluminum foil used on • See the
Using the
the broiling pan and
oven
section.
grid has not been fitted
properly and slit as
recommended.
In some areas the • Preheat the broil element
power (voltage) for 10 minutes.
may be low.
• Broil for the longest period
of time recommended in
the
Broiling guide
.
Operating Instructions
Installation Instructions
Safety InformationTroubleshooting TipsCustomer Service
Problem Possible Causes What To Do
Oven temperature
Oven thermostat • See the
Adjust the oven
too hot or too cold
needs adjustment.
thermostat—Do it yourself!
section.
Clock and timer
Plug on range is • Make sure electrical plug is
do not work
not completely plugged into a live, properly
inserted in the grounded outlet.
electrical outlet.
A fuse in your home • Replace fuse or reset
may be blown or the circuit breaker.
circuit breaker tripped.
Oven controls • See the
Using the clock
improperly set.
and timer
section.
Oven will not
The oven temperature • Allow the range to cool to
self-clean
is too high to set a room temperature and
self-clean operation. reset the controls.
Oven controls • Make sure you turn the
improperly set. control knob all the way
to the
CLEAN
position.
Oven door is not in • Make sure you move the
the locked position. door latch handle all the
way to the right.
Oven starts a
Oven door locked • Turn the Oven
self-clean cycle
during cooking. Temperature knob to
OFF
.
when you wanted
Allow the oven to cool.
to bake, roast
Never force the door
or broil
latch handle.
“Crackling” or
This is the sound of • This is normal.
“popping” sound
the metal heating and
cooling during both
the cooking and
cleaning functions.
Troubleshooting TipsInstallation Instructions Customer ServiceOperating InstructionsSafety Information
39
Before you call for service…
40
Troubleshooting Tips
Problem Possible Causes What To Do
Excessive smoking
Excessive soil. • Turn the Oven
Temperature knob to
OFF
.
Open the windows to rid
the room of smoke. Wait
until the
CLEAN
light goes
off. Wipe up the excess soil
and reset the clean cycle.
Oven door will
Oven too hot. • Allow the oven to cool
not unlock
below locking temperature.
Oven not clean
Oven controls not • See
Using the self-cleaning
after a clean cycle
properly set.
oven
section.
Oven was heavily soiled. • Clean up heavy spillovers
before starting the clean
cycle. Heavily soiled ovens
may need to self-clean
again or for a longer
period of time.
CLEAN light
Oven controls not • Move the door latch
flashes
properly set. handle to the right
before
setting the Oven
Temperature knob
to
CLEAN.
Oven door is
The door is out • Because the oven door is
crooked
of position. removable, it sometimes
gets out of position during
installation. To straighten
the door, push down on
the high corner.
Oven makes
This is the sound • This is normal.
clicking noise
of the heating element
turning off and on
during cooking functions.
Operating Instructions
Installation Instructions
Safety InformationTroubleshooting TipsCustomer Service
Problem Possible Causes What To Do
CLEAN light
The oven door was • Turn the Oven
is on when you
accidentally locked. Temperature knob to
OFF
.
want to cook
Allow the oven to cool.
Never force the door
latch handle.
“F—and a number”
You have a function • If a function error code
flash in the display
error code. appears during the self-
cleaning cycle, check the
oven door latch. The latch
may have been moved, even
if only slightly, from the
locked position. Make sure
the latch is moved to the
right as far as it will go. Turn
the Oven Temperature
knob to
OFF
. Allow the
oven to cool for one hour.
Put the oven back into
operation.
• Disconnect all power to
the range for 5 minutes
and then reconnect power.
If the function error code
repeats, call for service.
Power outage
Power outage or surge. • Some models will
automatically resume their
setting once the power is
restored. On models with a
clock, you must reset the
clock. If the oven was in
use, you must reset it by
turning the Oven
Temperature knob back to
OFF
, setting the clock and
resetting any cooking
function.
Troubleshooting TipsInstallation Instructions Customer ServiceOperating InstructionsSafety Information
41
Notes
42
Operating Instructions
Installation Instructions
Safety Information
Troubleshooting TipsCustomer Service
GE Electric Range Warranty
All warranty service provided by our Factory Service Centers,
or an authorized Customer Care
®
technician. For service,
call 800-GE-CARES.
Troubleshooting TipsInstallation Instructions
Customer Service
Operating InstructionsSafety Information
For The Period Of: We Will Replace, At No Charge To You:
One Year Any part
of the range which fails due to a defect
From the date of the
in materials or workmanship. During this
full one-year
original purchase warranty,
we will also provide,
free of charge,
all labor
and in-home service to replace the defective part.
43
■Service trips to your home to teach you
how to use the product.
■Improper installation.
■Failure of the product if it is
abused, misused, or used for other
than the intended purpose or used
commercially.
■ Replacement of house fuses or
resetting of circuit breakers.
■ Damage to the product caused by
accident, fire, floods or acts of God.
■ Incidental or consequential damage to
personal property caused by possible
defects with this appliance.
What Is Not Covered:
This warranty is extended to the original purchaser and any succeeding owner for products purchased
for home use within the USA. In Alaska, the warranty excludes the cost of shipping or service calls to
your home.
Some states do not allow the exclusion or limitation of incidental or consequential damages. This
warranty gives you specific legal rights, and you may also have other rights which vary from state to
state. To know what your legal rights are, consult your local or state consumer affairs office or your
state’s Attorney General.
Operating Instructions
Installation Instructions
Safety InformationTroubleshooting TipsCustomer Service
Service Telephone Numbers.
The GE Answer Center® is open 24 hours a day, 7 days a week.
GE Answer Center
®
800.626.2000
Expert GE repair service is only a phone call away.
In-Home Repair Service
800-GE-CARES (800-432-2737)
TDD 800-TDD-GEAC (800-833-4322)
GE offers, free of charge, a brochure to assist in planning a barrier-
free kitchen for persons with limited mobility.
Special Needs Service
800.626.2000
Purchase a GE service contract while your warranty is still in effect
and you’ll receive a substantial discount. GE Consumer Service will
still be there after your warranty expires.
Service Contracts
800-626-2224
Individuals qualified to service their own appliances can have parts
or accessories sent directly to their homes (VISA, MasterCard and
Discover cards are accepted).
Instructions contained in this manual cover procedures to be performed
by any user. Other servicing generally should be referred to qualified
service personnel. Caution must be exercised, since improper servicing
may cause unsafe operation.
Parts and Accessories
800-626-2002
If you are not satisfied with the service you receive from GE, follow
these three steps.
First,
contact the people who serviced your
appliance.
Next,
if you are still not pleased, write all the details—
including your phone number—to: Manager, Consumer Relations,
GE Appliances, Appliance Park, Louisville, KY 40225.
Finally,
if your
problem is still not resolved, write:
Major Appliance Consumer Action Program
20 North Wacker Drive, Chicago, IL 60606.
Service Satisfaction
Printed in Louisville, KY
44
