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15
E2 E5 E7
Caution
DO NOT try to repair your freezer yourself. Doing so invalidates
the warranty.
Troubleshooting
Fault indication
If a fault is detected, the display shows one of the following codes. If a
fault is indicated, call for service:
Fault code
Description
Temperature sensor fault Defrost sensor fault
Ambient Temperature sensor fault
General
Problem Possible cause Possible solution
E2 appears on the
display
E5 appears on the
display
E7 appears on the
display
High Temp and Door
Open alerts
The freezer does not
operate
The freezer door does
not close completely
Temperature sensor failure. Call for service.
Defrost sensor failure. Call for service.
Ambient temperature sensor
failure.
Call for service.
See “Understanding Alerts” on page 16.
The freezer is unplugged.
The fuse on the circuit is blown
or the circuit bresker is tripped.
Power failure.
Food packages are interfering
with the door.
The door gaskets are dirty.
The freezer may not be level.
Make sure that the freezer is plugged in and that the plug is
pushed completely into the outlet.
Check the house fuse / circuit breaker box and replace the
fuse or reset the circuit bresker.
If a power failure occurs, the freezer turns off. Wait until the
power is restored.
Move the food packages or remove some food.
Clean the door gaskets.
Level the freezer.
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