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Troubleshooting
Check your problem by using the chart below and try the solutions for each problem . If the
TROUBLE
Oven will not start
POSSIBLE CAUSE
a. Electrical cord for oven is
not pl
b. Door is open.
c. W
a. Plug into the outlet.
b. Close the door
again.
c. Check instructions.
Arcing or sparking
a. Materials to be avoided in
b. The oven is operated when
e
c. Spilled
cavity.
a. Use microwave-safe
co
b. Do not operate with oven
e
c . Clean cavity with wet towel.
Unevenly coo
foods
a. Materials to be avoided in
b. Food is not defrosted
completely.
c. Co
d. Food is not turned or stirred.
a. Use microwave-safe
co
b. C
c. Use correct co
power level.
d. Turn or stir
Overcooked foods
Co
not suitable.
Use correct coo
power level.
Undercooked foods
a. Materials to be avoided in
b. Food is not defrosted
c
c. Oven ventilation ports are
restricted.
d. C
not suitable.
a. Use microwave-safe
co
b. C
c. Check to see that oven venti-
lation ports are not restricted.
d. Use correct cooking time,
power level.
a. Materials to be avoided in
b. Co
not sui
c. Food is not turned or stirred.
a. Use microwave-safe
co
b. Use correct cook t ,
power level.
c. Turn or stir food.
Maintenance
is not suitable.
microwave oven still does not work properly, contact the following number for customer
assistance:
POSSIBLE REMEDY
ugged in.
rong operation is set.
and try
microwave oven were used.
mpty.
food remains in the
okware only.
mpty.
ked
microwave oven were used.
oking time, power level
okware only.
ompletely defrost food.
oking time,
food.
oking time, power level is
king time,
microwave oven were used.
ompletely.
ooking time, power level is
okware only.
ompletely defrost food.
Improper defrosting
microwave oven were used.
oking time, power level is
table.
okware only.
imeing
1-800-657-6119.
EN-13
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