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46
Display Description of the error Possible cause/solution
1032
The robot is unable to locate its
docking station
The docking station is not connected to the mains. Please connect the
base to the mains.
The docking station is not easily accessible due to the cluttered oor
space.
Ensure the robot has easy access by clearing any clutter around the
docking station.
2001
The robot will turn o due to low
battery power
The battery power is weak and the robot is not able to return to the
docking system. Return the robot manually to the docking station in
order for it to recharge.
2010
The robot is no longer positioned
on the ground
The robot is not at ground-level.
Please place the robot on the ground.
2020 One of the robot’s wheels is jammed
One of the wheels is jammed and is not working properly.
Turn o the robot and remove the blocking element.
2021 The vacuuming motor is jammed
The robot is unable to properly turn on. Call the after-sales service
centre, quoting error code 2021.
2022
The power-brush is jammed/
blocked
The power-brush is not working correctly.
Turn o the robot and remove the blocking element.
Remember to clean the power-brush using the tool provided to
remove hair.
2024 The robot is unable to nd its route
The robot is blocked.
Move the robot, repositioning it in an uncluttered space and re-start
the vacuuming. Move the robot.
2025
The robot has a problem with its
fall sensors
The fall sensors are dirty. Clean the fall sensors with the cloth provided.
The robot is jammed at the top of the stairs. Move the robot.
2030
The robot’s dust collector is not
attached
The robot cannot start without its dust collector.
Attach the dust collector and its lter properly.
Place the dust collector and lter inside the appliance.
2040
The robot’s navigation sensors are
damaged
The robot is unable to properly turn on. Call the after-sales service
centre, quoting error code 2040.
2041 The robot’s gyroscope is damaged
The robot is unable to properly turn on. Call the after-sales service
centre, quoting error code 2041.
2050 The robot faced an issue
Switch o and switch on the robot and put it back on the docking
station. After booting, the robot will be ready for any command.
The robot does not turn on
The robot does not have sucient battery power to turn on.
Place the robot on the docking station; ensure the ON/OFF switch
under the robot is in the OFF position.
Set the switch to the ON position.
6.
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