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4444
The soleplate is dirty or brown
and may stain the linen.
A problem with your generator ?
If you have any problems or queries please call our Customer Relations team first for expert help and advice:
0845 602 1454 - UK (01) 677 4003 - Ireland or consult our website - www.tefal.co.uk
PROBLEMS
CAUSES
SOLUTIONS
The generator does not
come on and the thermostat
light and the on/off switch
are not illuminated.
The appliance is not switched on.
Check that your appliance is correctly plugged in
and press the illuminated on/off switch.
W
ater runs out of the holes
i
n the soleplate.
Water has condensed in the pipes
because you are using steam for the
f
irst time or you have not used it for
some time.
Press the steam control button away from your ironing
board until the iron produces steam.
The soleplate is not hot enough.
Decrease the steam output while ironing at low
t
emperature (steam output control dial on the control
panel). Wait for the thermostat light to go out before
activating the steam control button.
Water streaks appear on the
l
inen.
Your ironing board is saturated with water
b
ecause it is not suitable for use with a
steam generator.
Check that your ironing board is suitable (see page 5).
White streaks come through
the holes in the soleplate.
Your boiler has a build-up of scale because
it has not been rinsed out regularly.
Rinse the anti-scale collector (see the “descaling your
generator” section).
Brown streaks come through
the holes in the soleplate and
stain the linen.
You are using chemical descaling agents
or additives in the water for ironing.
Never add this type of product in the water tank or in the
boiler (see page 5 for what water may be used).
Fabric fibres have accumulated in the
holes of the soleplate and are burning.
Clean the soleplate with a non-metallic sponge.
You are ironing at too high a temperature. See our recommendations regarding temperature control
setting.
Your linen is not rinsed sufficiently or you
have ironed a new garment before
washing it.
Ensure linen is rinsed thoroughly to remove any soap
deposits or chemicals on new garments which may be sucked
up by the iron.
You are using starch. Always spray starch on the reverse side of the fabric to be
ironed.
There is no steam or there is
little steam.
The removable water tank is empty (red
blinks).
Fill the removable water tank. Check that the water tank is
pushed firmly into place until there is a “click”.
The steam output control dial is set at
minimum.
Increase the steam output (control dial on the control
panel).
You have filled the tank but
there is no steam.
The tank is not properly in place. Check that the water tank is pushed firmly intoplace until
there is a “click”. Press the OK / RESTART button on the
control panel until the indicator goes out.
The red “removable water tank
empty” is blinking.
The removable water tank is empty. Fill the removable water tank. Press the OK / RESTART button
on the control panel until the indicator goes out.
Steam escapes from the anti-
scale collector plug
The anti-scale collector plug has not been
tightened correctly.
Tighten the anti-calc collector plug correctly.
The anti-scale collector plug is damaged. Contact an Approved Service Centre to order a new anti-scale
collector.
Steam or water escapes under
the appliance.
The generator is faulty. Stop using the generator and contact an Approved Service
Centre.
The “anti calc” indicator is lit. You have not pressed the “OK / RESTART”
button.
Press the OK / RESTART button on the control panel until the
indicator goes out.
The soleplate is scratched or
damaged.
You have placed your iron flat on a
metallic rest-plate.
You have cleaned your soleplate with an
abrasive or metal pad.
Always place your iron on its base or on the iron rest plate.
Refer to the section « clean the soleplate ».
EN
1800129688 GV8800 E0 A11_110x154 25/04/13 11:29 Page44
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