www.lg.com
OWNER'S MANUAL
NETWORK MONITOR
N2311AZ
Please read the safety information carefully before using the product.
Network Monitor Model
English
2
ENG
English
Table of Contents
TABLE OF CONTENTS
3 ASSEMBLING AND
PREPARING
3 Unpacking
4 Parts and buttons
6 Lifting and moving the Monitor
6 Setting Up the Monitor set
6 - Attaching the Stand Base
7 - Mounting on a table
7 - Adjusting the angle
8 - Adjusting the stand height
8 - Using the Kensington locking device
9 - Detaching the stand base
9 - Detaching the stand body
10 - Swivel stand
10 - Using the Pivot function
11 - Installing the wall mount plate
11 - Mounting on a wall
13 USING THE MONITOR SET
13 Connecting Input Signal Cable
13 - D-SUB IN connection - PC
13 - D-SUB OUT connection - PCoIP
14 - DVI connection - PCoIP
15 Connecting LAN/Peripherals
15 - LAN connection - PCoIP
16 - Peripheral device connection
17 - Self Image Adjustment
18 CUSTOMIZING SETTINGS
18 Accessing The Main Menus
19 MENU Settings
19 - Picture
20 - Color
21 - Display
21 - Volume (Only supported in PCoIP)
22 - Others
23 AUTO Settings : D-SUB Input
23 -/ /- Settings : PCoIP Input
24 TROUBLESHOOTING
26 PRODUCT SPECIFICATION
27 Preset Mode
27 Power Indicator
28 PROPER POSTURE
28 Proper posture for using the monitor
29 USING PCOIP SOLUTION
3
ENG
English
ASSEMBLING AND PREPARING
ASSEMBLING AND PREPARING
Unpacking
Please check whether all the components are included in the box before using the product. If there are
missing components, contact the retail store where you purchased the product. Note that the product and
components may look different from those shown here.
y
Only use an approved LG power adapter.
y
Damage caused by other power adapters is not covered by warranty.
y
Note that the components may look different from those shown here.
y
Without prior notice, all information and specifications in this manual are subject to change to improve
the performance of the product.
y
To purchase optional accessories, visit an electronics store or online shopping site or contact the retail
store where you purchased the product.
Power CordUser Manual/Card
Stand Base
Adaptor
CAUTION
NOTE
15-pin D-SUB Signal Cable
4
ENG
English
ASSEMBLING AND PREPARING
Parts and buttons
Power Indicator
y
LED On : Power is on
y
LED Off: Power is off
Front Side Buttons
Input Connectors (See p.13 to 16)
(Power Button)
Input Connectors
(See p.16 )
5
ENG
English
ASSEMBLING AND PREPARING
Button Description
MENU Activates the main menu.
OSD Lock/Unlock
Functions
Locks/unlocks the OSD screen.
y
To lock the OSD screen, press and hold the MENU button
for several seconds. The "OSD LOCKED" message will be
displayed and the screen will be locked.
y
To unlock the OSD screen, press and hold the MENU
button again for several seconds. The "OSD UNLOCKED"
message will be displayed and the screen will be unlocked.
VOLUME (Only PCoIP mode)
Adjust the volume of the Monitor set.(See p.21)
AUTO To adjust the monitor settings, press the AUTO button on the MONITOR SETUP OSD
menu (only supported for analog signal).
For optimal screen display, use the following resolution.
Optimal Resolution 1920 x 1080
INPUT Allows selection of the input signal.
y
If you connect the monitor to a computer using a D-SUB cable, select either the PCoIP
or D-SUB input signal.
y
The initial input signal is D-SUB.
EXIT Exits the OSD menu.
(Power Button)
y
D-SUB Input: Power On/Off
y
PCoIP Input
Monitor Off: Press the power button once then the monitor will be turned off after 5
seconds.
PCoIP Off: Press the power button twice then the monitor and PColP connection will
be disabled.
PCoIP On: Press the power button.
Remote PC Power Control: Press the power button for at least five seconds to turn
the PC on/off.
* Remote PC Power Control only works on the host PC where PCoIP host card is
installed and requires separate setup.
Power Indicator When the monitor is in operating mode, the power indicator
will turn Red (on mode).
When the monitor is in power saving mode, the power indica-
tor will blink Red.
6
ENG
English
ASSEMBLING AND PREPARING
Setting Up the Monitor set
Attaching the Stand Base
1
Place the monitor's screen face down.
y
To protect the screen from scratches, cover
the surface with a soft cloth.
3
Using a coin, turn the screw clockwise to se-
cure the stand base.
2
Check the position (at the front and rear) of
the stand body, then mount the stand base on
the stand body as shown in the figure.
CAUTION
Stand Body
Stand Base
Stand Base
Lifting and moving the
Monitor
Please heed the following information when
moving the monitor.
y
Avoid touching the screen at all times, as this
may result in damage to the screen or pixels .
CAUTION
y
It is recommended to move the Monitor in
the box or packing material that the Monitor
originally came in.
y
Before moving or lifting the Monitor,
disconnect the power cord and all cables.
y
Hold the top and bottom of the Monitor frame
firmly. Make sure not to hold the transparent
part area.
y
When holding the Monitor, the screen should
face away from you to prevent the screen
from scratches.
y
When transporting the Monitor, do not
expose the Monitor to jolts or excessive
vibration.
y
When transporting the Monitor, keep the
Monitor upright, never turn the Monitor on its
side, or tilt towards the left or right.
7
ENG
English
ASSEMBLING AND PREPARING
Adjusting the angle
1
Place the monitor mounted on the stand base
in an upright position.
2
Adjust the angle of the screen. The angle of
the screen can be adjusted up to 5° forwards
and 15° backwards for a comfortable viewing
experience.
y
To avoid injury to the fingers when adjusting
the screen, do not hold the lower part of the
monitor's frame as illustrated below.
y
Be careful not to touch or press the screen
area when adjusting the angle of the monitor.
WARNING
Mounting on a table
1
Lift the monitor and place it on the table in an
upright position.
Install at least 10 cm away from the wall to
ensure sufficient ventilation.
2
Connect the adaptor to the monitor, then plug
the power cord into the wall outlet.
3
Press the (Power) button on the front of the
monitor to turn on the monitor.
10 cm
10 cm
10 cm
10 cm
y
Unplug the power cord prior to moving or
installing the monitor. There is risk of electric
shock.
CAUTION
Front SideRear Side
-5 15
-5 15
-5 15
8
ENG
English
ASSEMBLING AND PREPARING
Using the Kensington locking
device
The connector for the Kensington lock is located
on the rear of the monitor.
For more information on installation and usage,
refer to the Kensington lock user manual or visit
the website at http://www.kensington.com.
Connect the monitor to the table with the Kensing-
ton lock cable.
y
Using the Kensington lock is optional. The
accessories can be purchased at your local
electronics store.
NOTE
y
Once the pin is removed, it is not necessary
to re-insert it to adjust the height.
Adjusting the stand height
1
Place the monitor mounted on the stand base
in an upright position.
2
Remove the tape attached at the bottom rear
of the stand body, then pull out the locking
pin.
3
The height can be adjusted up to 110 mm.
y
Do not put your finger be-
tween the screen and the
base (chassis) when adjust-
ing the screen's height.
Tape
Locking Pin
Stand Body
CAUTION
WARNING
110.0mm
9
ENG
English
ASSEMBLING AND PREPARING
Detaching the stand body
1
Place the monitor's screen face down. To
protect the screen from scratches, cover the
surface with a soft cloth.
2
Using a screwdriver, remove the four screws
and detach the stand from the monitor.
y
The components appearing in the illustra-
tions may look different from the actual prod-
uct.
y
Do not carry the monitor upside-down as this
may cause it to fall off its stand, resulting in
damage or injury.
y
To avoid damaging the screen when lifting
or moving the monitor, only hold the stand or
the plastic cover. This avoids putting unnec-
essary pressure on the screen.
y
Only remove the tape and the locking pin
when the monitor is mounted on the stand
base and is in an upright position. Otherwise,
the stand body may protrude, which may
lead to injury.
Detaching the stand base
1
Place the monitor's screen face down.
To protect the screen from scratches, cover the
surface with a soft cloth.
2
Using a coin, turn the screw in the stand base
counterclockwise. Detach the stand base from
the stand body.
CAUTION
Stand Body
Stand Base
10
ENG
English
ASSEMBLING AND PREPARING
Swivel stand
y
Image shown may differ from your Monitor
set.
1
Swivel 356 degrees and adjust the angle of the
Monitor set to suit your view.
1
Lift the monitor to its highest height to utilize
the Pivot function.
Using the Pivot function
The pivot function allows you to rotate the screen
90 degrees clockwise.
2
Landscape & Portrait : You can rotate the panel
90° clockwise. Please be cautious and avoid
contact between the monitor head and the
Stand Base when rotating the screen to access
the Pivot function. If the monitor head touches
the Stand Base, then the Stand Base could
crack.
Head
section
Stand
section
3
Be careful with the cables when rotating the
screen.
11
ENG
English
ASSEMBLING AND PREPARING
10 cm
10 cm
10 cm
10 cm
If you intend to mount the Monitor set to a wall,
attach Wall mounting interface (optional parts) to
the back of the set.
When you install the Monitor set using a wall
mounting interface (optional parts), attach it
carefully so it will not drop.
1
Please, Use the screw and wall mount interface
in accordance with VESA Standards.
2
If you use screw longer than standard, the
monitor might be damaged internally.
3
If you use improper screw, the product might be
damaged and drop from mounted position. In
this case, LG Electronics is not responsible for
it.
4
VESA compatible.
5
Please use VESA standard as below.
y
784.8 mm (30.9 inch) and under
* Wall Mount Pad Thickness : 2.6 mm
* Screw : Φ 4.0 mm x Pitch 0.7 mm x
Length 10 mm
y
787.4 mm (31.0 inch) and above
* Please use VESA standard wall mount pad
and screws.
Mounting on a wall
Install the monitor at least 10 cm away from the
wall and leave about 10 cm of space at each side
of the monitor to ensure sufficient ventilation. De-
tailed installation instructions can be obtained from
your local retail store. Please refer to the manual
to install and set up a tilting wall mounting bracket.
Installing the wall mount plate
This monitor has a VESA compatible mount on the
back. Most mounts will require an LG mounting
plate.
1
Place the monitor's screen face down. To
protect the screen from scratches, cover the
surface with a soft cloth.
2
Place the wall mount plate on the monitor and
align it with the screw holes on the monitor.
3
Using a screwdriver, tighten the four screws to
fix the plate onto the monitor.
y
The wall mount plate is sold separately.
y
For more information on the installation, refer
to the wall mount plate's installation guide.
NOTE
Wall Mount Plate
12
ENG
English
ASSEMBLING AND PREPARING
y
Unplug the power cord before moving or in-
stalling the monitor to avoid electric shocks.
y
Installing the monitor on the ceiling or on a
slanted wall may result in the monitor falling
off, which could lead to injury. Please use
a LG wall mounting bracket when using a
VESA mount. For more information, contact
your local retail store or a qualified installer.
y
Applying excessive force when fastening
screws may cause damage to the moni-
tor. Damage caused in this way will not be
covered by the product warranty.
y
Use the wall mounting bracket and screws
that conform to the VESA standard. Dam-
age caused by the use or misuse of inap-
propriate components will not be covered
by the product warranty.
y
Use the screws specified in the VESA stan-
dard.
y
The wall mount kit includes the installation
guide and necessary parts.
y
The wall mounting bracket is optional. The
accessories can be purchased at your local
retail store.
y
The length of the screw may differ for each
wall mounting bracket. Ensure the correct
length of the screw is used.
y
For more information, please refer to the user
manual for the wall mounting bracket.
Model
N2311AZ
VESA (A x B)
100 x 100
Stand Screw
M4
Required Screw
4
Wall Mount Plate
(Optional)
RW120
CAUTION
NOTE
13
ENG
English
USING THE MONITOR SET
USING THE MONITOR SET
Connecting Input Signal Cable
y
This monitor supports the *Plug and Play
feature.
*Plug and Play: A feature that allows you to
add a device to your computer, without having
to reconfigure anything or install any manual
drivers.
D-SUB IN connection - PC
D-SUB IN transfers analog video signals from the
PC to the monitor.
Connect the monitor to the PC using the provided
15-pin D-SUB signal cable as illustrated below.
y
When using this device simply as a regu-
lar monitor through the RGB IN port, set
"PCoIP" to OFF in MENU > OTHERS to
reduce energy consumption.
NOTE
NOTE
RGB OUT
RGB IN
MONITOR
RGB OUT
RGB IN
MONITOR
D-SUB OUT connection - PCoIP
D-SUB OUT can only mirror the image displayed
on the monitor. (it does not support an extended
desktop).
Connect the monitor to the PC using the provided
15-pin D-SUB signal cable as illustrated below.
y
Apple Adapter
An adapter may be needed for Apple
computers. This adapter can be purchased
from Apple.
14
ENG
English
USING THE MONITOR SET
DVI connection - PCoIP
Transfers video signals to another monitor. Con-
nect the monitor using the DVI cable as illustrated
below.
It is used for the expansion or replication of PCoIP
mode screen.
y
To connect the monitor to a computer, use
the appropriate signal cable (LAN and D-
SUB).
y
A converter can be used to convert the DVI-I
input signal to D-SUB input signal.
y
When connecting the power cord to the out-
let, use a grounded (3-hole) multi-socket or a
grounded wall outlet.
y
The monitor may flicker when turned on in an
area of low temperature. This is normal.
y
Sometimes red, green or blue spots may ap-
pear on the screen. This is normal.
y
Connect the input signal
cable and tighten in the
direction of the arrow. To
prevent disconnection
secure the cable tightly.
y
Do not press on the screen for a prolonged
time. This may cause image distortion.
y
Do not display a still image on the screen
for a prolonged time. This may cause image
retention. If possible, use the screen saver.
DVI-I(D) IN
MONITOR
CAUTION
NOTE
15
ENG
English
USING THE MONITOR SET
Connecting LAN/Peripherals
LAN connection - PCoIP
The LAN connection transmits PCoIP signals to
the monitor. Connect the router or switch to the
monitor using a LAN cable as illustrated below.
y
The LAN cable is sold separately.
y
The following LAN cable type can be used:
Standard: IEEE 802.3 ETHERNET
y
If a device is connected into the earphone
out port via a LAN cable, you can adjust the
volume with the volume icon on PC taskbar.
y
Connect the LAN cable and the peripheral
devices prior to booting up the PC.
LAN
Hub/Router
NOTE
NOTE
16
ENG
English
USING THE MONITOR SET
y
Peripheral devices are sold separately.
y
The USB ports on the left and bottom of the
monitor can be used to connect the key-
board, mouse, and other USB devices.
y
Cables with angled plugs may have clear-
ance issues, use straight plugs when pos-
sible.
Angle Type Straight Type
Peripheral device connection
Connect peripheral devices to the monitor using
USB, microphone and headphone ports.
NOTE
NOTE
y
Headphones, speakers or microphone may
not work normally, depending on the server
PC settings.
y
Virtual solutions may affect the functions or
speed of the specific USB storage device.
Left
Bottom
17
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English
USING THE MONITOR SET
y
What is "Self Image Adjustment"? This func-
tion runs when the monitor is connected for
the first time and performs automatic image
adjustment for each signal (only available for
analog [D-SUB input] signals) to provide an
optimal screen display.
Self Image Adjustment
Press the power button on the front to turn on
the monitor. When powered on, the "Self Image
Adjustment" function will run automatically (only
available for analog [D-SUB input] signals).
NOTE
18
ENG
English
CUSTOMIZING SETTINGS
CUSTOMIZING SETTINGS
Accessing The Main Menus
1
Press any button on the front of the monitor to display the MONITOR SETUP OSD menu.
2
Press to select the desired menu item.
3
To change the settings of the selected item press the buttons on the front of the monitor.
To return to the upper menu or set other menu items, use the up arrow (
) button.
4
Select EXIT to leave the OSD menu.
MENU (See p.19)
Sets the screen options.
EXIT(See p.5)
Exits the OSD menu.
AUTO
/
(See p.23
)
Optimizes the resolution.
/ Disconnects from the server.
Different menu items are enabled depending on the type of input signal.
y
D-SUB Input: MENU, AUTO, INPUT, EXIT
y
PCoIP Input: MENU, VOLUME,
, INPUT, EXIT
y
The language of the monitor's OSD menu and that of the OSD menu illustrated in the CD-ROM
manual may be different.
VOLUME (See p.21)
Sets the volume.
INPUT (See p.5)
Sets the external input.
NOTE
Front Side Buttons
19
ENG
English
CUSTOMIZING SETTINGS
MENU Settings
Picture
1
Press any button on the front of the monitor to dis-
play the MONITOR SETUP OSD menu.
2
Press the MENU button to display the options in the
OSD menu.
3
Set the options by pressing the buttons on the front
of the monitor.
4
Select EXIT to leave the OSD menu.
To return to the upper menu or set other menu items,
use the up arrow (
) button.
Each option is explained below.
Menu Analog
(D-SUB)
PCoIP
Description
BRIGHTNESS
● ●
Sets the brightness of the screen.
CONTRAST
● ●
Sets the contrast of the screen.
SHARPNESS
● ●
Sets the sharpness of the screen.
y
If the screen is not displayed properly after adjusting the settings, use the "FACTORY RESET"
option to revert back to the factory default settings. If necessary, enable the "WHITE BALANCE"
option again. This option is enabled only for analog (D-SUB) signals.
y
Analog: D-SUB (analog signal) input.
PCoIP
: Internal signal through the LAN.
NOTE
20
ENG
English
CUSTOMIZING SETTINGS
Menu Analog
(D-SUB)
PCoIP
Description
COLOR TEMP
● ●
Allows PRESET or USER to be selected.
WARM Sets the screen color to a reddish tone.
MEDIUM Sets the screen color between the reddish and bluish
tone.
COOL Sets the screen color to a bluish tone.
USER
● ●
You can customize the picture color using Red, Green, and Blue
colors.
GAMMA
● ●
Sets the clarity of the screen.
The gamma value can be set to 0, 1 or 2, from darker to brighter
screen colors respectively.
y
Analog: D-SUB (analog signal) input. PCoIP: Internal signal through the LAN.
Color
1
Press any button on the front of the monitor to dis-
play the MONITOR SETUP OSD menu.
2
Press the MENU button to display the options in the
OSD menu.
3
Set the options by pressing the buttons on the front
of the monitor.
4
Select EXIT to leave the OSD menu.
To return to the upper menu or set other menu items,
use the up arrow (
) button.
Each option is explained below.
21
ENG
English
CUSTOMIZING SETTINGS
Menu Analog
(D-SUB)
PCoIP
Description
HORIZONTAL
● x
Moves the display area left or right.
VERTICAL
● x
Moves the display area up or down.
CLOCK
● x
If vertical lines are shown on the screen, adjust the frequency to mini-
mize the lines and adjust the screen's horizontal width.
PHASE
● x
Adjusts the focus of the screen's image.
Use when frequencies are shown on the screen or when the text ap-
pears overlapped. For optimal results, use this option after adjusting
the "CLOCK" option.
y
Analog: D-SUB (analog signal) input. PCoIP: Internal signal through the LAN.
Display
1
Press any button on the front of the monitor to dis-
play the MONITOR SETUP OSD menu.
2
Press the MENU button to display the options in the
OSD menu.
3
Set the options by pressing the buttons on the front
of the monitor.
4
Select EXIT to leave the OSD menu.
To return to the upper menu or set other menu items,
use the up arrow (
) button.
Each option is explained below.
Volume (Only supported in PCoIP)
1
Press any button on the front of the monitor to dis-
play the MONITOR SETUP OSD menu.
2
Press the MENU button to display the options in the
OSD menu.
3
Set the options by pressing the buttons on the front
of the monitor.
4
Select EXIT to leave the OSD menu.
To return to the upper menu or set other menu items,
use the up arrow (
) button.
22
ENG
English
CUSTOMIZING SETTINGS
Menu Analog
(D-SUB)
PCoIP
Description
LANGUAGE
● ●
Sets the menu screen to the desired language.
PCoIP
● ●
Allows the PCoIP to be turned ON or OFF.
If PCoIP is ON
If you switch to D-SUB input, PCoIP continues to be turned on.
If PCoIP is OFF
If you switch to D-SUB input, PCoIP will be turned off.
ORIGINAL RATIO
● x
WIDE
Switch to full screen mode according to input image signal.
ORIGINAL
Change the input image signal ratio to original.
* This function works only if input resolution is lower than Monitor
set ratio (16:9).
WHITE BALANCE
● x
If the video card output is different from the specified level, the color
may appear to have altered due to the video signal distortion. The
white balance adjusts the output signal level to correspond to that of
the standard signal, thus providing optimal display. Run this option
when the screen displays an image with both white and black.
FACTORY RESET
● ●
Resets the screen to the factory default settings. Note that the
language option will not be reset.
y
Analog: D-SUB (analog signal) input. PCoIP: Internal signal through the LAN.
Others
1
Press any button on the front of the monitor to dis-
play the MONITOR SETUP OSD menu.
2
Press the MENU button to display the options in the
OSD menu.
3
Set the options by pressing the buttons on the front
of the monitor.
4
Select EXIT to leave the OSD menu.
To return to the upper menu or set other menu items,
use the up arrow (
) button.
Each option is explained below.
y
The factory default is set to OFF.
y
If you use it for the normal PC usage only,
turn off the PCoIP mode to save energy
consumption.
NOTE
23
ENG
English
CUSTOMIZING SETTINGS
1
Press any button on the front of the monitor to dis-
play the MONITOR SETUP OSD menu.
2
Press the AUTO button to automatically adjust the
screen.
3
Select EXIT to leave the OSD menu.
To return to the upper menu or set other menu items,
use the up arrow (
) button.
-/ /-
Settings : PCoIP Input
1
Press any button on the front of the monitor to display the MONITOR SETUP OSD menu.
2
Press the button for at least three seconds to disconnect from the server.
Pressing the AUTO button allows the monitor to automatically optimize the screen to the current display
mode.
If you are not satisfied with the optimized screen, you can manually adjust the position of the display area,
frequency, phase and sharpness in the OSD menu.
(Only available for D-SUB [analog] signals. Note that the sharpness setting is only available for digital sig-
nals.)
PROCESSING AUTO IMAGE ADJUSTMENT
FOR OPTIMAL DISPLAY
CHANGE RESOLUTION TO 1920 x 1080
y
What is "Auto Image Adjustment"? The Auto Image Adjustment option allows you to improve the
picture quality if the screen is dimmed, if the text appears blurred or spread, if the screen flickers or
if the display area is not centered after adjusting the resolution. (Only available for D-SUB [analog]
signals.)
NOTE
AUTO Settings : D-SUB Input
y
In PCoIP mode, press the button for at least three seconds to disconnect from the server.
NOTE
24
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English
Troubleshooting
TROUBLESHOOTING
Nothing is displayed on the screen
Is the monitor's power cord plugged in?
y
Check if the power cord is correctly plugged in to the outlet.
Is the power indicator on?
y
Check the power indicator.
Is the power indicator displaying as
red?
y
Adjust the brightness and the contrast.
Is the power indicator blinking?
y
If the monitor is in power saving mode, move the mouse or press any
key on the keyboard to switch the display on.
y
Check if the computer is turned on.
Is the "OUT OF RANGE" message
displayed?
y
This occurs when signals transferred from the PC (video card) are out
of the horizontal or vertical frequency range of the monitor. Please see
the "Product Specification" section of this manual to set the appropri-
ate frequency.
Is the "CHECK SIGNAL CABLE"
message is displayed?
y
This is displayed when the signal cable between the PC and the moni-
tor is missing or disconnected. Check the cable and reconnect.
The "OSD LOCKED" message is displayed.
Is the "OSD LOCKED" message
displayed when the MENU button is
pressed?
y
The OSD lock feature is enabled to prevent undesired modification
of the OSD settings. Press and hold the MENU button for a couple of
seconds to unlock the OSD. (The "OSD UNLOCKED" message will be
displayed.)
The screen retains an image.
Does image sticking occur even
when the monitor is turned off?
y
Displaying a still image for a prolonged time may cause damage to the
screen, resulting in the retention of the image.
y
Use a screen saver to protect the screen when using the monitor for a
prolonged period of time.
y
Vertical Frequency: In order to display an image, the screen must be refreshed dozens of times per
second like a fluorescent lamp. The number of times the screen is refreshed per second is called
vertical frequency or refresh rate and is represented by Hz.
y
Horizontal Frequency: The time it takes to display one horizontal line is called the horizontal cycle.
The number of horizontal lines displayed in one second
can be calculated by dividing one by the horizontal cycle. This is called horizontal frequency and is
represented by kHz.
NOTE
25
ENG
English
Troubleshooting
The image is displayed abnormally.
Does the display area appear un-
centered?
Pressing the AUTO button will automatically optimize the screen to the current
display mode.
Does the screen exhibit vertical
lines?
Pressing the AUTO button will automatically optimize the screen to the current
display mode.
Does the screen display horizontal
frequencies, or does the text appear
blurred?
Pressing the AUTO button will automatically optimize the screen to the current
display mode.
y
Check if the video card's resolution or frequency is within the range allowed by the monitor and set to
the recommended (optimal) resolution in Control Panel > Display > Settings.
y
Failing to set the video card to the recommended (optimal) resolution may result in blurred text, a
dimmed screen, a truncated display area or misalignment of the display.
y
The configuration procedure may differ depending on your computer and/or operating system. Also,
some video cards may not support certain resolutions. If this is the case, contact the computer or
video card manufacturer for assistance.
y
The AUTO option is only available for D-SUB (analog) signals.
The display color is abnormal.
Does the display color appear dis-
colored (16 color)?
y
Set the color to 24 bit (true color) or higher. In Windows, go to Control
Panel > Display > Settings > Color Quality.
Does the display color appear un-
stable or in monochrome?
y
Check if the signal cable is connected properly. Re-connect the cable
or re-insert the PC's video card.
Are there spots on the screen?
y
When using the monitor, pixilated spots (red, green, blue, white or
black) may appear on the screen. This is normal for the LCD screen.
It is not an error nor is it related to the monitor's performance.
NOTE
26
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Specications
PRODUCT SPECIFICATION
LCD Screen Type 58.42 cm (23 inch) TFT (Thin Film Transistor)
LCD (Liquid Crystal Display) Screen
Diagonal length of the screen: 58.42 cm
Pixel Pitch 0.2652 mm x 0.2652 mm
Resolution Maximum Resolution 1920 x 1080 @ 60 Hz
Recommended Resolution 1920 x 1080 @ 60 Hz
Video Signal Horizontal Frequency 30 kHz to 68 kHz
Vertical Frequency 57 Hz to 63 Hz
Synchronization Separate Sync/PCoIP
Input Connector 15-pin D-SUB (Analog), 10/100/1000Mbps RJ45 (PCoIP)
Power 19 V
2.3 A
Power Consumption:
PCoIP/D-SUB
On Mode: 40 W/25 W (Typical)
Power Saving Mode ≤ 16 W/1 W
Off Mode ≤ 1 W
AC/DC Adapter Type PA-1650-68, manufactured by LITE-ON TECHNOLOGY CORPORATION.
OUTPUT: 19 V
3.42 A
Dimension/
Weight
Monitor Size (Width x Height x Depth)
With Stand 548.2 mm x 476.7 mm x 224.4 mm
Without Stand 548.2 mm x 334.9 mm x 54.8 mm
Weight (Without
Packaging)
4.9 kg
Stand Angle
Adjustment
Forwards/Backwards: -5° to 15° (Monitor)
Environment
Condition
Operating Condition Temperature: 10°C to 35°C; Humidity: 10% to 80%
Storing Condition Temperature: -20°C to 60°C; Humidity: 5% to 90%
The specifications are subject to change without notice.
27
ENG
English
Product Specication
Preset Mode
Display Modes
(Resolution)
Horizontal
Frequency (kHz)
Vertical
Frequency (Hz)
Polarity (H/V) Remark
720 x 400 31.468 70.08 -/+
640 x 480 31.469 59.94 -/-
800 x 600 37.879 60.317 +/+
1024 x 768 48.363 60 -/-
1280 x 1024 63.981 60.02 +/+
1680 x 1050 65.290 59.954 -/+
1920 x 1080 67.5 60 +/+ Recommended Mode
Power Indicator
Mode LED Color
On Mode Red
Power Saving Blinking Red
Off Mode Off
28
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Proper Posture
PROPER POSTURE
Proper posture for using the monitor
Adjust the angle so that the screen is slightly lower than your eyes.
y
Using the monitor for a prolonged period of time can cause eye fatigue. Take a 10-minute break every
hour.
y
The stand is designed to best support the monitor when the optimal conditions are selected.
Adjust the angle of the monitor from -5° to 15° to obtain the best view of the screen.
You should be
looking
slightly down at
the screen.
Place your hands gently
on the keyboard,
keeping your arms bent at
the elbows
and extended horizontally
in front of you.
Adjust the angle
from -5° to 15°
so that there is no re-
flection
or glare from the
screen.
29
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English
Using PCoIP Solution
USING PCOIP SOLUTION
Selecting the Connect button initiates a PCoIP or
RDP session depending on the session settings.
While the PCoIP connection is pending, the OSD
local GUI will display a "Connection Pending"
message. When the connection is established, the
OSD local GUI will disappear and be replaced by
the session image.
OSD Options Menu
Selecting the Options menu will produce a list of
selections. The OSD Options menu contains:
y
Configuration
y
Diagnostics
y
Information
y
User Settings
A red "X" over the network icon indicates that
either the network is not properly connected or that
the connection is still being initialized (i.e. during
portal boot up). Figure 2-2 shows the red "X" over
the network icon indicating that the network is not
ready.
Figure 2-3 shows the network icon when ready.
Figure 2-1. OSD Connect Screen
Figure 2-4. OSD Connect Screen (Connecting)
Figure 2-3. Network Ready (Detail)
Connect Screen
The Connect screen is shown during start-up,
except when the portal has been configured for a
managed start-up or auto-reconnect. The logo dis-
played above the Connect button can be changed
by uploading a replacement image via the admin
interface. The network icon on the bottom right of
the Connect screen shows the status of the net-
work connection. You must wait until the network
icon is displayed as shown in Figure 2-3.
Selecting one of the options will produce a settings
window.
Figure 2-2. Network Not Ready (Detail)
NOTE
y
Menus and functions in PCoIP mode may be
slightly different depending on the firmware
version.The manual for each version can be
downloaded from the Teradici website: http://
www.teradici.com.
y
For information on how to check the firmware
version,See p.39.
30
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Using PCoIP Solution
Figure 2-5. OSD Options Menu
Configuration Window
In the Configuration window, the administrator can
access the window tabs that contain the settings to
configure and manage the portal environment.
The Configuration window has the following tabs:
y
Network
y
Label
y
Connection Management
y
Discovery
y
Session
y
RDP
y
Language
y
OSD
y
Reset
y
Display
y
VMware View
Figure 2-6. Network Configuration
Each tab contains OK, Cancel and Apply buttons
to allow the administrator to apply or cancel the
modified settings.
y
Enable DHCP
If the Enable DHCP option is selected, a device will
be connected to the DHCP server. that allocates
the IP address, subnet mask, gateway IP address,
and DNS server. If this option is disabled, the
above parameters must be configured manually.
y
IP Address
The IP Address field contains the IP address of the
device. If DHCP is disabled, this field is required.
If DHCP is enabled, this field cannot be edited.
This field must contain the correct IP address. If an
incorrect IP address is provided, an OSD message
is displayed prompting the administrator to provide
the correct the IP address.
y
Subnet Mask
The Subnet Mask field contains the subnet mask
of the device. If DHCP is disabled, this field is
required. If DHCP is enabled, this field cannot be
edited. This field must have the correct subnet
mask. If an incorrect subnet mask is provided, an
OSD message is displayed prompting the adminis-
trator to provide the correct the subnet mask.
Network Tab
The Network tab allows the administrator to config-
ure the portal network parameters.
y
Some PCoIP devices have their password
protection disabled and can be logged into
the management web page or access the
OSD parameters without a password. The
login page and the OSD's password protec-
tion can be enabled in the PCoIP manage-
ment console.
y
The network parameters can also be con-
figured using the Webpage Administration
Interface.
NOTE
Selecting one of the options will produce a settings
window.
NOTE
31
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Using PCoIP Solution
Figure 2-7. Label Configuration
Label Tab
The Label tab allows the administrator or host to
add customized information to the portal.
y
The portal label parameters can also be con-
figured using the Webpage Administration
Interface.
y
In order to utilize the FQDN feature, a DNS
server, configured properly with DHCP option
81, must be used.
y
Gateway
The Gateway field contains the gateway IP ad-
dress of the device. If DHCP is disabled, this field
is required. If DHCP is enabled, this field cannot be
edited.
y
Primary DNS Server
The Primary DNS Server field contains the primary
DNS IP address of the device. This field is option-
al. If DHCP is enabled, this field cannot be edited.
y
Secondary DNS Server
The Secondary DNS Server field contains the sec-
ondary DNS IP address of the device. This field is
optional. If the DHCP is enabled, this field cannot
be edited.
y
Domain Name
The Domain Name field contains the domain name
used, e.g. "domain local". This field is optional. It speci-
fies on which domain the host or portal operates.
y
FQDN
The FQDN field represents the Fully Qualified Do-
main Name of the host or portal. The default value is
PCoIP-host-MAC or PCoIP-portal-MAC, where MAC
is the MAC address of the host or portal. If there is
a domain name, it will be added to the FQDN in the
format of PCoIP-host-MAC.domain.local
y
PCoIP Device Name
In the PCoIP Device Name field, the administrator
can specify a logical name to the host or portal.
The default value is PCoIP-host-MAC or PCoIP-
portal-MAC, where MAC is the MAC address of the
host or portal.
y
PCoIP Device Description
In the PCoIP Device Description field, the administra-
tor can add specific information, such as the endpoint
location, or add a description to the host or portal.
This field cannot be used in the PCoIP firmware and
accessibility is strictly limited to the administrator.
y
Generic Tag
In the Generic Tag field, the administrator can add a
generic tag to the host or portal.
This field cannot be used in the PCoIP firmware and
accessibility is strictly limited to the administrator.
y
Ethernet Mode
The Ethernet Mode field specifies the portal's Eth-
ernet mode.
The available options are as follows.
y
Auto
y
100 Mbps Full-Duplex
y
10 Mbps Full-Duplex
If another network device is configured to oper-
ate under 10 Mbps Full-Duplex or 100Mbps Full-
Duplex, the administrator should always set the
Ethernet Mode field to Auto and only use 10 Mbps
Full-Duplex or 100 Mbps Full-Duplex.
NOTE
NOTE
32
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Using PCoIP Solution
Figure 2-8. Connection Management Configuration
Table 2-1 Connection Manager Method
Connection Management Tab
The Connection Management tab allows the
user to enable or disable the connection man-
agement and specify the connection manager's
IP address.
In a managed connection, an external Connection
Management Server can communicate with a device
to remotely control and configure the device. The
connection manager can also search for an ap-
propriate peer to connect to the device. Connection
Management significantly reduces the tasks of the
administrator in a large and complicated system.
Table 2-1 shows the configuration parameters that
can be used with one of the two methods. If an
incorrect IP address or DNS name is provided, an
OSD message is displayed prompting the adminis-
trator to correct the error.
y
The Connection Management parameters
can also be configured using the Webpage
Administration Interface.
y
Enable Connection Management
If the Enable Connection Management option is
enabled, the device can be controlled and config-
ured from an external connection manager.
y
Identify Connection Manager By
The Identify Connection Manager By selector al-
lows the administrator to decide whether to iden-
tify the connection manager by IP Address or by
FQDN. If Connection Management is disabled,
this field is not required and can therefore not be
edited.
y
Enable Event Log Notification
The Enable Event Log Notification field controls
whether the PCoIP host and the portal devices will
send their event log to the connection manage-
ment server.
y
Enable Diagnostic Log
The Enable Diagnostic Log field specifies whether
to log the connection management specific debug
message to the PCoIP host and to the portal de-
vices' event logs.
NOTE
33
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Using PCoIP Solution
Table 2-2. Peer ID Method
y
Enable Discovery
If the Enable Discovery option is selected, a device
will use SLP Discovery to dynamically locate the
peer device without requiring any information about
the location of the device in the network. This
means that the configuration and maintenance
work in a complicated system can be significantly
reduced.
As SLP Discovery requires a multicast-enabled
router, the recommended search structure is DNS-
SRV Discovery.
y
Enable Host Discovery
The Enable Host Discovery option allows the user
to find the host not listed in the PCoIP session
from the portal. When this option is enabled, up
to 10 available hosts can be listed, in the order
of their detection from the portal. Use the Enable
Host Discovery option when there are a relatively
small number of hosts.
y
Session Type
In Session Type, the administrator can configure a
portal for the PCoIP session or the RDP session.
y
Identify Peer By
The Identify Peer By selector allows the adminis-
trator to decide whether to identify the peer device
by IP, by MAC address or by FQDN.
Table 2-2 shows the peer ID parameters that can
be used with one of the two methods. If an incor-
rect IP address or DNS name is provided, an OSD
message is displayed prompting the administrator
to correct the error.
y
Enable Auto-Reconnect
The Enable Auto-Reconnect option allows the por-
tal to automatically reconnect to the last connected
host when the session is closed.
Figure 2-9. Discovery Configuration
Figure 2-10. Session Configuration
Discovery Tab
The Discovery tab allows the administrator to eas-
ily find a portal in the PCoIP system.
Session Tab
The Session tab allows the administrator to set the
method to connect the device to a peer device.
y
The Discovery parameters can also be con-
figured using the Webpage Administration
Interface.
y
The Session parameters can also be con-
figured using the Webpage Administration
Interface.
NOTE
NOTE
34
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Using PCoIP Solution
y
Resolution
The Resolution field is used to set the RDP screen
resolution. The available values are as follows.
y
Native Resolution
y
800x600
y
1024x768
y
1280x768
y
1280x1024
y
1440x900
y
1600x1200
y
1680x1050
y
1920x1080
y
1920x1200
y
Bit Depth
The Bit Depth field is used to set the color bit depth
for the RDP session. The available values are as
follows.
y
8 bpp (bits per pixel)
y
16 bpp
y
24 bpp
y
Terminal Server Port
The Terminal Server Port field is used to set the
port number to connect the RDP client.
y
Language
The Language field is used to set the display
language of the OSD and the user level event log
messages.
y
Keyboard Layout
The Keyboard Layout field allows the administrator
to modify the keyboard layout.
Figure 2-11. RDP Configuration
Figure 2-12. Language Configuration
RDP Tab
The RDP tab allows the administrator to configure
the remote desktop protocol (RDP) specific set-
tings.
Language Tab
The Language tab allows the administrator to set
the OSD language.
y
The RDP Label parameters can also be con-
figured using the Webpage Administration
Interface.
y
The Language parameters can also be con-
figured using the Webpage Administration
Interface.
y
Audio Mode
The Audio Mode field is used to set the audio play-
back location of the RDP session. The available
options are as follows.
y
None
y
Play on client
y
Play on host
y
Enable Wallpaper
The Enable Wallpaper field is used to allow the
user to use the wallpaper in the RDP session.
y
Enable Themes
The Enable Themes field is used to enable the user
to use the wallpaper theme in the RDP session.
NOTE
NOTE
35
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Using PCoIP Solution
y
Screen-Saver Timeout
The Screen-Saver Timeout field allows the ad-
ministrator to set a time limit for the screen saver.
The time limit is defined in seconds. The maximum
time is 9999 seconds. If it is set to 0 seconds, the
screen saver will be turned off.
y
Reset Parameters
Pressing the Reset Parameters button will reset all
settings and options to the factory default settings.
When this button is pressed, an OSD message is
displayed. This is to prompt the administrator and
prevent accidental reset.
Figure 2-13. OSD Configuration
Figure 2-14 Reset
OSD Tab
The OSD tab allows the administrator to modify the
On Screen Display (OSD) parameters.
Reset Tab
The Reset tab allows the administrator to reset all
configurable parameters stored in Flash.
y
The OSD parameters can also be configured
using the Webpage Administration Interface.
y
The Reset function can also be accessed
through the Webpage Administration Inter-
face.
NOTE
NOTE
36
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Using PCoIP Solution
y
Enable VMware View
The Enable VMware View option allows the user to
configure the portal to use the VMware View Con-
nection Server.
y
Identify Connection Server by
The Identify Connection Server by selector allows
the administrator to decide whether to identify the
connection manager by IP address or by FQDN. If
VMware View is disabled, this field is not required
cannot be edited.
y
Port
The Port parameter allows the administrator to
specify the port to communicate with the VMware
View Connection Server.
y
SSL
The SSL parameter allows the administrator to
specify the SSL to communicate with the VMware
View Connection Server.
y
Auto Connect
The Auto Connect parameter allows the adminis-
trator to ensure that the device always automati-
cally connects to the VMware View Connection
Server when starting the portal.
y
Event Log
y
Session Statistics
y
PCoIP Processor
y
Ping
Each tab has the Close button to close the window.
Figure 2-15. Display Configuration
Figure 2-16. VMware View Configuration
Display Tab
The Display tab allows the user to configure the
EDID function of the monitor.
Diagnostics Window
In the Diagnostics window, the administrator can
access the window tab to diagnose the portal. The
Diagnostics window has the following tabs:
VMware View Tab
The VMware View tab allows the user to select the
device to use the VMware View Connection Server.
y
The Enable display override function can be
used when the EDID function of the monitor
is not running.
y
The VMware View parameters can also be
configured using the Webpage Administra-
tion Interface.
y
To enable the VMware View function, the
Enable Connection Management check box
in the Enable Connection Management Tab
must be deselected.
NOTE
NOTE
NOTE
37
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Using PCoIP Solution
y
View Event Log Message
The View Event Log Message field displays the log
messages accompanied by the timestamp informa-
tion. The following two buttons are available:
y
Refresh
The Refresh button refreshes the displayed event
log messages.
y
Clear
The Clear button clears all event log messages.
y
PCoIP Packets Statistics
y
PCoIP Packets Sent
The PCoIP Packets Sent field shows the total
number of PCoIP packets sent from the portal
to the host in the last active session.
y
PCoIP Packets Received
The PCoIP Packets Received field shows the
total number of PCoIP packets received from
the host to the portal in the last active session.
y
PCoIP Packets Lost
The PCoIP Packets Lost field shows the total
number of PCoIP packets lost in the last ac-
tive session.
Figure 2-17. Event Log Configuration
Figure 2-18. Session Statistics Configuration
Event Log Tab
The Event Log tab allows the administrator to view
and delete the event log messages from the portal.
Session Statistics Tab
The Session Statistics tab allows the administrator
to view the PCoIP specific statistics of the last ac-
tive PCoIP session from the portal.
y
The event log (regardless of the quantity)
can also be reset using the Webpage Admin-
istration Interface.
y
The session statistics (regardless of the
quantity) can also be viewed using the Web-
page Administration Interface.
NOTE
NOTE
38
ENG
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Using PCoIP Solution
y
Ping Settings
y
Destination
The IP address or FQDN to perform the ping
test.
y
Interval
The interval between the ping packets.
y
Packet Size
The size of the ping packet.
y
Packets
y
Sent
The number of ping packets sent.
y
Received
The number of ping packets received.
Figure 2-19. PCoIP Processor Configuration
Figure 2-20. Ping Configuration
PCoIP Processor Tab
The PCoIP Processor tab allows the administrator
to view the portal PCoIP processor's uptime since
its last booting.
Ping Tab
The Ping tab allows the administrator to perform a
ping test to the device and check if it can reach the
overall IP network. This is useful to check whether
the device can reach the host.
y
The PCoIP Processor Uptime can also be
viewed using the Webpage Administration
Interface.
y
The Ping tab has no corresponding menu in
to the Webpage Administration Interface of
Section 1.
NOTE
y
Bytes Statistics
y
Bytes Sent
The Bytes Sent field shows the total number
of bytes sent in the last active session.
y
Bytes Received
The Bytes Received field shows the total
number of bytes received in the last active
session.
y
Round Trip Latency
The Round Trip Latency field shows the total
round-trip PCoIP system (e.g. from the portal to
the host, then back to the portal) and the network
latency in milliseconds (+/- 1 ms).
NOTE
39
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Using PCoIP Solution
y
VPD Information
The Vital Product Data (VPD) is information that
uniquely identifies each portal or host.
y
MAC Address
The portal MAC address
y
Unique Identifier
The portal ID
y
Serial Number
The portal serial number
y
Firmware Part Number
The part number of the PCoIP firmware
y
Hardware Version
The portal hardware version
y
Firmware Information
The Firmware Information shows the details of the
current PCoIP firmware.
y
Firmware Version
The current PCoIP firmware version
y
Firmware Build ID
The current PCoIP firmware revision code
y
Firmware Build Date
The current PCoIP firmware build date
y
Boot Loader Information
The Boot Loader Information shows the details of
the current PCoIP boot loader.
y
Boot Loader Version
The current PCoIP boot loader version
y
Boot Loader Build ID
The current PCoIP boot loader revision code
y
Boot Loader Build Date
The current PCoIP boot loader build date
y
Boot Loader Information
The Boot Loader Information shows the details of
the current PCoIP boot loader.
y
Mouse
y
Keyboard
y
Image
y
Display Topology
Figure 2-21. Version Configuration
Information Window
In the Information window, the administrator can
access the Version tab that contains the device
related information.
User Settings Window
In the User Settings window, the administrator can
access the tab to select the mouse and keyboard
and define the PCoIP image quality.
The User Settings window has the following tabs:
PCoIP Processor Revision
This shows the PCoIP processor's revision code.
TERA1x00 Revision A silicone is denoted by 0.0
and TERA1x00 Revision B silicone is denoted by
1.0.
y
The version information can also be viewed
using the Webpage Administration Interface.
NOTE
40
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Using PCoIP Solution
y
Mouse Speed
The Mouse Speed field allows the user to set the
portal's mouse cursor speed.
y
Keyboard Repeat Delay
The Keyboard Repeat Delay field allows the user
to set the portal's keyboard repeat delay.
y
Keyboard Repeat Rate
The Keyboard Repeat Rate field allows the user to
set the portal's keyboard repeat rate.
y
Repeat Settings Test Box
The Repeat Settings Test Box allows the user to
test the selected keyboard settings.
Figure 2-22. Mouse
Figure 2-23. Keyboard
Mouse Tab
The Mouse tab allows the user to modify the OSD
and RDP session's mouse cursor speed setting.
Keyboard Tab
The Keyboard tab allows the user to modify the
OSD and RDP session's keyboard repeat setting.
y
The OSD mouse cursor speed setting does
not affect the mouse cursor settings when
a PColP session is active unless the Local
Keyboard Host Driver function is being used
(see PColP Host Software User Guide for
more information).
y
The Mouse tab has no corresponding menu
in the Webpage Administration Interface of
Section 1.
y
The OSD keyboard setting does not affect
the keyboard settings when a PColP session
is active unless the Local Keyboard Host
Driver function is being used (see PColP
Host Software User Guide for more informa-
tion).
y
The Keyboard tab has no corresponding
menu in the Webpage Administration Inter-
face of Section 1.
y
The Mouse Speed can also be configured via
the PCoIP Host Software. For more informa-
tion on using the PCoIP Host Software, refer
to the PCoIP Host Software User Guide.
NOTE
NOTE
NOTE
41
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Using PCoIP Solution
y
Minimum Image Quality
The Minimum Image Quality slider allows the ad-
ministrator to make compromises between image
quality and frame rate when network bandwidth
is limited. Sometimes, lower-quality images at a
higher frame rate may be required, while at other
times, higher-quality images at a lower frame rate
may be preferred.
In environments where the network bandwidth is
limited, moving the slider towards Reduced en-
sures higher frame rates;
moving the slider towards Perception-Free ensures
higher image quality. When network bandwidth is
not limited, the PCoIP system will maintain percep-
tion-free quality regardless of the Minimum Image
Quality setting.
Figure 2-24. Image
Image
The Image tab allows a user to change the image
settings on the PCoIP system.
y
The Image parameters can also be con-
figured using the Webpage Administration
Interface.
NOTE
MODEL
SERIAL
Make sure to read the Safety Precautions before
using the product.
Keep the Owner’s Manual (CD) in an accessible
place for future reference.
The model and serial number of the SET is
located on the back and one side of the SET.
Record it below should you ever need service.
As an ENERGY STAR Partner LGE
U. S. A.,Inc. has determined that this
product meets the ENERGY STAR
guidelines for energy efficiency.
ENERGY STAR is a set of power-saving
guidelines issued by the U.S.Environmental
Protection Agency(EPA).
