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Shouldyouexperienceanydifficultieswithyour
product during the warranty period, please contact
ourcustomerservicelineforadviceon1300881
861inAustralia,or0800786232inNewZealand.
Alternatively,youcansendawrittenclaimto
Sunbeam to:
Australia
Units5&6,13LordStreet
BotanyNSW2019Australia
New Zealand
26VesteyDrive
MtWellington,AucklandNewZealand
Uponreceiptofyourclaim,Sunbeamwillseekto
resolve your difficulties or, if the product is defective,
advise you on how to obtain a replacement or refund.
Toassistusinmanagingwarrantyclaims,we
recommend you register your product as soon as
practicableafterpurchasebycreatingaMySunbeam
account on our website and send a copy of your
original receipt to Sunbeam.
In order to make a claim under our warranty, you must
have the original proof of purchase documentation for
the product and present it when requested .
Should your product develop any defect within
3yearsofpurchasebecauseoffaultymaterialsor
workmanship, we will replace or repair it, at our
discretion,freeofcharge.Aproductpresentedfor
repair may be replaced by a refurbished product
of the same type rather than being repaired.
Refurbishedpartsmaybeusedtorepairtheproduct.
Ourreplacementorrepairwarrantyonlyapplies
where a defect arises as a result of faulty material
or workmanship during the warranty period. Your
warranty does not cover misuse or negligent handling
(including damage caused by failing to use the
productinaccordancewiththisinstructionbooklet),
accidental damage, or normal wear and tear.
Your warranty does not:
• coverfreightoranyothercostsincurredin
making a claim, consumable items, accessories
that by their nature and limited lifespan require
periodicrenewal(suchasfiltersandseals)orany
consequential loss or damage; or
• coverdamagecausedby:
- power surges, power dips, voltage supply problems,
or use of the product on incorrect voltage;
- servicing or modification of the product other than
by Sunbeam or an authorised Sunbeam service
centre;
- use of the product with other accessories,
attachments, product supplies, parts or devices
that do not conform to Sunbeam specifications; or
- exposureoftheproducttoabnormallycorrosive
conditions; or
• extendbeyond3monthsiftheproductisused
in commercial, industrial, educational or rental
applications.
The benefits given to you by our warranty are in addition
to other rights and remedies under law in relation to the
product.
In Australia our goods come with guarantees that cannot
be excluded under the Australian Consumer Law. You are
entitled to a replacement or refund for a major failure
and for compensation for any other foreseeable loss or
damage. You are also entitled to have the goods repaired
or replaced if the goods fail to be of acceptable quality
and the failure does not amount to a major failure.
Our goods also come with guarantees that cannot be
excluded under the New Zealand Consumer Guarantees
Act.
If your warranty claim is not accepted, we will inform
you and if requested to do so by you, repair the
product provided you pay the usual charges for such
repair. You will also be responsible for all freight and
other costs.
Should your product require repair or service after the
warranty period, contact your nearest Sunbeam service
centre.ForacompletelistofSunbeam’sservice
centres, visit our website or call our customer service
lineforadviceon1300881861inAustralia,
or0800786232inNewZealand.
This Sunbeam product is covered by a 3 year replacement or repair
warranty, which is in addition to your rights under the Australian Consumer
Law (if your product was purchased in Australia) or New Zealand Consumer
Guarantees Act (if your product was purchased in New Zealand).
3 Year Warranty
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