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42
TROUBLESHOOTING
Problem Possible Causes Solutions
Doors will not close
correctly or pop open.
Food packages are blocking the door open. Rearrange food containers to clear the door and door
shelves.
Ice bin, crisper cover, pans, shelves, door
bins, or baskets are out of position.
Push bins all the way in and put crisper cover, pans,
shelves and baskets into their correct positions.
See the Using Your Refrigerator section for more
information.
The doors were removed during product
installation and not properly replaced.
Remove and replace the doors according to the
Removing and Replacing Refrigerator Handles and
Doors section.
Refrigerator is not leveled properly. See Door Alignment in the Refrigeration Installation
section to level refrigerator.
Doors are diffi cult to
open.
The gaskets are dirty or sticky. Clean the gaskets and the surfaces that they touch.
Rub a thin coat of appliance polish or kitchen wax on
the gaskets after cleaning.
Door was recently closed. When you open the door, warmer air enters the
refrigerator. As the warm air cools, it can create a
vacuum. If the door is hard to open, wait one minute
to allow the air pressure to equalize, then see if it
opens more easily.
Refrigerator wobbles or
seems unstable.
Leveling legs are not adjusted properly. Refer to the Leveling and Door Alignment section.
Floor is not level. It may be necessary to add shims under the leveling
legs or rollers to complete installation.
Lights do not work. LED interior lighting failure. The refrigerator compartment lamp is LED interior
lighting, and service should be performed by
a qualifi ed technician. Refer to the Light Bulb
Replacement section.
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