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16
Troubleshooting
PROBLEM POSSIBLE CAUSES SOLUTIONS
Dishes not
dry enough
• Rinse aid dispenser is
empty.
• Improper loading of
dishes.
• The cycle you chose did
not included the drying.
• Fill rinse aid dispenser or increase the
amount of rinse aid.
• Load the dishes again as the manual
instructs.
• Choose the proper cycle with drying.
Spots and
film on dishes
• Water hardness is too
high.
• Improper loading of
dishes.
• Old rinse aid is used.
• Rinse dispenser empty.
• For extremely hard water install a
water softener.
• Load the dishes again as the manual
indicates.
• Use fresh rinse aid.
• Add rinse aid to the dispenser.
Etching • Using too much
detergent.
• The inlet water
temperature exceeds
158°F (70°C).
• Use less detergent if you have soft water.
• Lower the inlet water temperature.
Detergent left
in dispenser
cup
• Detergent may be too old.
• Spray arm is blocked.
• Use fresh detergent.
• Load the dishes, making sure the spray
arms are not blocked.
Detergent
dispenser will
not shut
• Improper operation of the
detergent cover.
• Add the detergent and rinse aid as
indicated by the manual.
Water
remains
in the
dishwasher
• Previous cycle has not
finished or has been
interrupted.
• Select the proper cycle explained in the
manual.
Dishwasher
does not
drain properly
• Drain is clogged.
• Drain hose is kinked.
• Check the air gap if you have one. Make
sure the disposer is empty if dishwasher
is connected to disposer.
• Make sure the drain hose is properly
connected to the sink.
Suds in the
tub
• Improper detergent is
used.
• Make sure to use only the automatic
dishwasher detergent.
Dishwasher
leaks
• Excessive suds caused
by using the improper
detergent.
• Dishwasher is not level.
• Make sure to use only the proper
dishwasher detergent.
• Level the dishwasher.
Black or gray
marks on
dishes
• Aluminum utensils have
rubbed against dishes.
• Rearrange the dishes.
Stained tub
interior
• Coffee and tea soil.
• Reddish stain.
• Using an approved spot cleaner to
remove the soil.
• Some tomato-based foods will cause
this, use of the rinse only cycle right after
loading this will decrease the staining.
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