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41
TROUBLESHOOTING
Ice & Water models only
PROBLEM POSSIBLE CAUSES WHAT TO DO
Automatic ice
maker does
notwork
Ice maker has not been turned on. Switch on ice maker.
Bin is in the wrong way or there
is no bin in place.
Place bin so scoop is on the
left side.
Ice bin sits directly under ice
maker on top left side of freezer.
Water supply turned off or
not connected.
Connect water supply.
Freezer compartment not working. Contact Customer Care.
Water pressure too low. Check water pressure.
Water line kinked/squashed. Check water line for
kinks/squashing.
Filter clogged. Water filter may need replacing.
Ice cubes have
odour/taste
Unsealed packages may be
transmitting odour/taste.
Old cubes need to be discarded.
Ensure food packaging is sealed.
Interior of freezer needs cleaning. Ice storage bin needs to be
emptied and washed.
Clean refrigerator.
Poor taste from incoming water. Filter may need to be replaced
with new one.
Force 2 – 3 ice tray flips.
Slow ice cube
freezing
Door may have been left ajar. Close door.
Freezer compartment too warm. Turn temperature to a
colder setting.
Wet ice/
iceclumping
Low water pressure. Check water pressure.
Filter blocked. Replace filter.
Long freezer door openings. Gently tap ice with scoop to
unstick or, if large clumps occur,
empty ice bin and make new ice.
High ambient temperature.
Ice bin left out of freezer
compartment for a length of time.
Ice will stick together over time.
Filter warning
light
is flashing
Filter needs replacing. Replace filter as soon as possible.
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