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Console shuts off (enters
sleep mode) while in use
Check electrical (wall)
outlet
Make sure unit is plugged into a functioning wall outlet.
Check connection at front
of unit
Connection should be secure and undamaged. Replace adapter
or connection at unit if either are damaged.
Check data cable integrity All wires in the cable should be intact. If any are cut or crimped,
replace cable.
Check data cable
connections/orientation
Be sure cable is connected securely and oriented properly. Small
latch on connector should line up and snap into place.
Reset machine Unplug unit from electrical outlet for 3 minutes. Reconnect to
outlet.
Check magnet position
(requires shroud removal)
Magnet should be in place on pulley.
Check Speed Sensor (re-
quires shroud removal)
Speed sensor should be aligned with magnet and connected to
data cable. Realign sensor if necessary. Replace if there is any
damage to the sensor or the connecting wire.
Fan will not turn on or will
not turn off
Check data cable integrity All wires in cable should be intact. If any are cut or crimped,
replace cable.
Check data cable
connections/orientation
Be sure cable is connected securely and oriented properly. Small
latch on connector should line up and snap into place.
Reset machine Unplug unit from electrical outlet for 3 minutes. Reconnect to
outlet.
Fan will not turn on, but
Console operates
Check for blockage of fan Unplug unit from electrical outlet for 5 minutes. Remove material
from fan. If necessary, detach the Console to help with removal.
Replace the Console if unable to remove blockage.
Unit rocks/does not sit
level
Check leveler adjustment Adjust levelers until machine is level.
Check surface under unit Adjustment may not be able to compensate for extremely uneven
surfaces. Move machine to level area.
Foot pedals loose/unit dif-
ficult to operate
Hardware Tightly secure all hardware on the Pedal Arms and Handlebar
Arms.
Drive train click/tick noise
once per full crank revolu-
tion
Check crank/pulley as-
sembly
Disconnect left and right foot assemblies and rotate crank. If
sound persists, replace crank/pulley assembly. If sound does
not come from rotating crank, check foot assemblies and upper/
lower handlebars.
Check foot assemblies, leg
assemblies, handlebar
assemblies
Manually move foot, leg, and handlebar assemblies to isolate
sound. Replace part making sound.
Squeakingnoise
that appears a few
minutes into a workout
and normally will get
progressively worse as
the workout continues
Bolt that connects the
swing arms to the axle
running through the
console mast
Loosen pivot rod bolt slightly until noise goes away. White
lithiumgreasecanalsobeappliedforatemporaryx.Contact
your local distributor for assistance.
Rollersqueakingonrail Apply silicone lubricant to a dry cloth and wipe the rails to
eliminate roller noise.
Incline assembly sticks/
difculttoadjust
Check position of incline
assembly
Adjust levelers to raise the front of rail assembly until there
is0.6cm-1.25cm(1/4”-1/2”)spacebetweenthetopofthe
incline assembly and the main unit shroud.
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