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ENGLISH
9
Troubleshooting
This chapter summarises the most common problems you could encounter with the appliance. If you are
unable to solve the problem with the information below, visit www.philips.com/support for a list of
frequently asked questions or contact the Consumer Care Centre in your country (see the worldwide
guarantee leaet for contact details).
Problem Possible cause Solution
Water leaks from the
water filling door.
You have overfilled the
water tank.
Do not fill the water tank beyond the MAX
indication. Pour excess water out of the water tank.
Water drips from
the soleplate after
the iron has been
unplugged or has
been stored.
The steam slider is set to
MAX or ECO.
Set the steam slider to dry setting.
You have put the iron
in horizontal position
with water still left in the
water tank.
Empty the water tank.
Water or steam leaks
from the back part of
the iron.
You have not locked the
Quick Calc release tray
properly.
Take out the Quick Calc Release tray and clean it
using tap water. Use a piece of cloth to wipe off
calc in the opening of the back part of the iron. Put
back the tray and lock it. (See chapter ‘Cleaning
and maintenance’, section ‘Quick calc release
function’).
The Quick Calc release
tray is damaged.
Contact a consumer care center in your country
(see the world wide guarantee leaet for contact
details).
The steam boost
function does not
work properly (water
leaks out of the
soleplate).
You have used the steam
boost function too often
within a very short period.
Wait for a few seconds before you use the steam
boost function again.
You have used the steam
boost function at too low
a temperature.
Set an ironing temperature at which the steam
boost function can be used (●●● to MAX).
Flakes and impurities
come out of the
soleplate during
ironing.
Calc are formed inside the
soleplate.
Use the Calc-Clean function (see chapter ‘Cleaning
and maintenance’, section ‘Calc-Clean function’).
9
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