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14
PROBLEMS CAUSES SOLUTIONS
Water runs out of
the holes in the
soleplate.
The boiler is too full. Do not fill the boiler right up to the
top.
Water streaks
appear on the linen.
Your ironing board is saturated with
water because it is not suitable for
use with a steam generator.
A mesh type ironing board must be
used to allow any excess steam to
escape.
White streaks come
through the holes in
the soleplate.
Your boiler has a build-up of scale
because it has not been rinsed out
regularly.
Rinse out the boiler.
Brown streaks come
through the holes in
the soleplate and
stain the linen.
You are using chemical descaling
agents or additives in the water for
ironing.
Never add this type of product in the
water tank or in the boiler (see § “for
what water may be used”). Contact an
Approved Service Centre.
Your linen is not rinsed sufficiently or
you have ironed a new garment
before washing it.
Ensure linen is rinsed thoroughly to
remove any soap deposits or chemicals
on new garments which may be
sucked up by the iron.
The soleplate is dirty
or brown and may
stain the linen.
You are ironing at too high a
temperature.
See our recommendations regarding
temperature control setting.
You are using starch. Always spray starch on the reverse side
of the fabric to be ironed.
There is no steam or
there is little steam.
The boiler is empty. (red light on). Fill the boiler.
The soleplate temperature is set to
the maximum.
The generator is working but steam is
very hot and dry As a consequence, it is
less visible.
The boiler is not yet ready. After starting the appliance, wait for 6
minutes.
Steam escapes
from the boiler cap.
The boiler cap has not been
tightened correctly.
Tighten the boiler cap correctly.
The boiler cap seal is damaged. Contact an Approved Service Centre
to order a new boiler cap seal.
The generator is faulty. Stop using the generator and contact
an Approved Service Centre.
Steam or water
escapes under the
appliance.
The generator is faulty. Stop using the generator and contact
an Approved Service Centre.
Environment protection first !
i
Your appliance contains valuable materials which can be recovered or recycled.
‹ Leave it at a local civic waste collection point.
If you have any problems or queries please call our Customer Relations team first for expert help and advice:
0845 602 1454 - UK / (01) 677 4003 - Ireland
or consult our website - www.tefal.co.uk
1800128430_01 _GV5010E0_110x154 30/11/12 11:54 Page14
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