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15
Troubleshooting
Problem Possible Causes Solutions
Freezer external sur-
face is warm
The external upright freezer
walls can be as much as 30°F
warmer than room temperature
This is normal while the compressor works to trans-
fer heat from inside the upright freezer cabinet
Moisture forms on in-
side upright freezer
walls
Weather is hot and humid,
which increases internal rate of
frost buildup
Door may not be seating
properly
Door is kept open too long, or is
opened too frequently
This is normal
Check door installation
Open the door less often
Odors in upright freezer
Interior needs to be cleaned
Food with strong odors are in
the upright freezer
Clean interior with sponge, warm water, and baking
soda
Many common upright freezer problems are easily resolved. Try the troubleshooting suggestions below to
see if the problems can be resolved before having to contact the service department.
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