OWNER'S MANUAL FRIDGE & FREEZER
Notes for Operation
Door Open Alarm
The alarm sounds 3 times in 30 second intervals if the door is left open or not completely closed for 1 minute.
NOTE: Contact the LG Electronics customer information centre if the alarm sound continues even after closing all doors.
High Temperature Alarm
The high temperature alarm is a function that warns when the temperature of the freezer increases enough to be a problem. The freezer temperature display LED flashes and the alarm sounds.
Failure Detection
The appliance can automatically detect problems during the operation.
NOTE: If a problem is detected, the appliance may not operate and an error code is displayed even when any button is pressed. If an error code is indicated on the display, do not turn off the power. Immediately contact the LG Electronics customer information centre and report the error code. If you turn off the power, the repair technician from the our information centre may have difficulty finding the problem.
Suggestion for Energy Saving
Storing Foods Effectively
Maximum Freezing Capacity
Freezing the Maximum Amount of Food
If large quantities of food are to be stored, all the freezer drawers should be taken out of the appliance and the food should be stacked directly on the freezer shelves in the freezer compartment.
CAUTION: To remove the drawers, first remove the food from drawers and then pull out the drawers carefully. Not doing so could cause injury or damage to the drawers.
NOTE: The shape of each drawer may be different, insert in the right position.
Two Star Compartment
) basket or drawer can be used to store ice and food from -12 °C to -18 °C for short periods.
The appearance or components of the appliance may differ from model to model.
Exterior

Interior

1. LED Lamp
The LED lamps inside the appliance light up when you open the door.
2. Temperature Sensor
This sensor senses the temperature of the fridge compartment.
3. Automatic Icemaker
This is where ice is automatically produced and stored.
4. Freezer Shelf
Stores frozen food such as meat, fish, and ice cream.
To freeze food items quickly, store the food on the left side of the top shelf. If you need to store more food, store it on the shelves in order starting from the top shelf. Food items will freeze most quickly in the zone.
5. Freezer Door Basket
Stores small packages of frozen food. Do not store ice cream or food which will be stored for a long period of time.
6. Freezer Drawer
Stores frozen food for longer storage.
7. Fridge Shelf
Stores refrigerated foods and fresh foods.
8. Bottle Rack
Stores containers and tall bottles using the bottle rack.
CAUTION: Do not store short bottles or containers. The items may fall and cause an injury or appliance damage
9. Snack Drawer
Stores small packages of refrigerated foods.
10. Door in Door Compartment
Stores commonly used food items such as beverages and snacks.
11. Fridge Door Basket
Stores small packages of refrigerated foods, drinks and sauce containers.
12. Water Tank
Stores water to supply the dispenser. It requires manual filling.
13. Fridge Drawer
Stores fruits and vegetables to keep fresh for as long as possible.
14. Egg Box
Stores eggs.
15. Bottom Drawer Cover
This is the bottom drawer cover.
CAUTION: Do not store any items at the front of the bottom shelf. The items may fall and cause an injury or appliance damage.
16. Craft Icemaker
This is where craft ice is automatically produced and stored.
Control Panel and Functions

1. Fridge
Press this button repeatedly to select a desired temperature between 1 °C and 7 °C.
NOTE: The actual inner temperature varies depending on the food status, as the indicated setting temperature is a target temperature, not actual temperature within the appliance.
3. Non Plumbing
The Non Plumbing icon is illuminated when the water dispenser tank is installed correctly.
4. Freezer
Press this button repeatedly to select a desired temperature between -23 °C and -15 °C.
5. Self Care
UV light is used to keep the water outlet clean. UV clean function runs automatically for 10 minutes every hour or can be manually activated at anytime. Press this button to activate it manually
NOTE
5. Wi-Fi
This button allows the appliance to connect to a home Wi-Fi network. Refer to Smart Functions for information on the initial setup of the LG ThinQ application.
6. Express Cool
This function can quickly cool a large amount of foods such as vegetable, fruit and so on.
7. Express Freeze
This function can quickly freeze a large amount of ice or frozen foods.
8. Ice On/Off
Press and hold the Ice On/Off button for three seconds to turn the automatic icemaker On/Off.
9. Lock
The lock function disables every other button on the display.
10. Water Filter
Replace the water filter when the indicator light turns on.
11. Craft Ice
Press the Craft Ice button to set to 6 ICE, 3 ICE or OFF.
NOTE: For more ice, select the 6 ICE mode. For clearer ice, select the 3 ICE mode. To change the Craft Ice mode:
12. Water & Ice Type
Select the desired dispenser mode from the buttons on the dispenser control panel. Press the dispenser switch with a glass or other container to dispense cubed ice, water or crushed ice.
NOTE
Before Using the Ice and Water Dispenser
CAUTION
NOTE
Using the Ice and Water Dispenser
1. Press the dispenser selection button (1), and then the LED above the icon that you want illuminates.

2. Press the dispenser paddle (2) with a glass or other container to dispense cubed ice, water or crushed ice.

Cleaning the Dispenser
Cleaning the Ice and Water Outlet
Wipe the water outlet a or ice outlet (2) frequently with (1) clean cloth as it may get dirty easily

NOTE: Lint from a cloth may adhere to the outlets.
Cleaning the Dispenser Tray
Wipe the entire area with a damp cloth. The dispenser tray may become wet easily due to spilled ice or water.

Filling the Water Tank with Water
This feature is only available on some models. The water tank holds the water to be dispensed or used by the automatic icemaker to make ice.
1. Remove the water dispenser tank by pulling it out while holding the handle.

2. Open the cover or cap of the water dispenser tank.

3. Fill with bottle filtered or clean filtered water up to the reference line indicated inside the water dispenser tank. (Total capacity: 4 ℓ)

4. After filling with water, close the cover or cap of the water dispenser tank.

5. Refit the water dispenser tank on the fridge shelf.

WARNING
CAUTION
NOTE
This feature is only available on some models. This feature may vary depending on model purchased.
Before Using the In-Door Icemaker
CAUTION
In-Door Icemaker
The automatic icemaker can automatically make 70 - 182 cubes within a 24-hour period if conditions are favourable. This amount may vary according to the environment (ambient temperature around the appliance, frequency of the door being opened, amount of food stored in the appliance, etc.).


Before Using the Freezer Icemaker
NOTE
Freezer Icemaker (Craft Ice)
This feature is only available on some models.

CAUTION: Do not insert round ice into the in-door ice bin, as it can damage the ice and water dispenser.
NOTE
Removing/Refitting the Ice Storage Bin
The ice dispensing chute may become blocked with frost if only crushed ice is used. Remove the frost that accumulates by removing the ice bin and clearing the passage with a rubber spatula. Dispensing cubed ice periodically can also help prevent frost buildup.
1. Turn off the automatic icemaker. Press and hold the Ice On/Off button on the control panel for 3 seconds.
2. Hold and remove the cover of the automatic icemaker by lifting it upward.

3. Hold the ice bin with both hands and pull it out while lifting it upward.

4. Refit the in-door ice bin in the reverse sequence of their removal.
CAUTION
Turning the Icemaker On/Off
To turn the automatic icemaker On/Off, press and hold the Ice On/Off button on the control panel for three seconds.
Normal Sounds You May Hear
Preparing for Vacation
Set the Ice On/Off button to Off and shut off the water supply to the appliance.
NOTE: The ice bin should be emptied any time the Ice On/Off button is turned Off.
If the ambient temperature will drop below freezing, have a qualified technician drain the water supply system to prevent serious property damage due to flooding caused by ruptured water lines or connections.
This feature is only available on some models.
Using the InstaView Door in Door
The InstaView Door in Door lets you see if you’re running low on frequently used items like beverages and snacks, without opening the fridge door.

CAUTION: Do not open the door of the appliance with the door in door open, or do not open the door in door while the door of the appliance is open. The door in door may be struck by the edge of the appliance and damaged.
NOTE
This feature is only available on some models.
Using the Door in Door
Pull the lever at the bottom of the door upwards until the door in door opens. There is plenty of storage space inside the door in door and its surrounding baskets, allowing you to store food in an organized manner.

CAUTION: Do not open the door of the appliance with the door in door open, or do not open the door in door while the door of the appliance is open. The door in door may be struck by the edge of the appliance and damaged.
CAUTION
Using the Vegetable Drawer
The humidity in the vegetable crisper drawer can be controlled by sliding the lever in either direction.

Removing/Refitting Drawers
1. Remove the contents of the drawer. Hold the handle of the vegetable drawers and gently pull them out.
2. Lift the vegetable drawer up and remove it by pulling it out.

3. Refit the drawer in the reverse order of the removal process.
CAUTION
CAUTION
Removing/Refitting the Shelf
1. Tilt up the front of the shelf and then lift the shelf straight up.
2. Pull the shelf out.

3. Mount them in the reverse order of the removal process.
CAUTION
Removing/Refitting the Door Basket
1. Hold both edges of the basket and remove it by lifting it upward.

2. Refit the door baskets in the reverse order of the removal process.
General Cleaning Tips
Cleaning the Exterior
Cleaning the Interior
Cleaning the Condenser Cover
Use a vacuum cleaner with a brush to clean the condenser cover and vents. Do not remove the panel covering the condenser coil area. We recommend that this be done every 12 months to maintain operating efficiency

Before Replacing the Water Filter
WARNING:
CAUTION
NOTE:
Replacing the Water Filter (Plumbed Model)
*1 This feature is only available on some models. The filter must be changed every 6 months or when the indicator lights turns on or the water dispenser output decreases.
Thread Nut Type
1. Loose the screw cap.

2. Pull the pipe out from the water filter cap until the colored line (1) is visble.

3. Push the pipe into the water fitler cap, making sure the end is fully sealed.

4. Tighten the screw cap until the colored line in the water filter is no longer visible.

5. Press and hold the Water Filter button for three seconds. That resets the Replacement Filter icon. The new water filter has been activated.
6. Dispense water for approximately 5 minutes to remove trapped air and contaminants from the system.
Push fit connector type
1. Remove the screw cap.

2. Pull the pipe out from the water fitler.

3. Push the pipe into the water fitler, making sure the end is fully sealed

4. Insert the screw cap until the colored line in the water filter is no longer visible.

5. Press and hold the Water Filter button for three seconds. That resets the Replacement Filter icon. The new water filter has been activated.
6. Dispense water for approximately 5 minutes to remove trapped air and contaminants from the system.
CAUTION: Failure to replace filters when required or using non LG authorised water filters can cause the filter cartridge to leak and result in property damage.
Reusing the Air Filter
You can re-use the air filter by removing odors from the air filter.
1. Pull out the upper fridge drawer.

2. Unscrew the screw at the air filter.

3. Press on the hooks at the air filter and then take it out.

4. Dry the air filter by using a hair dryer or by leaving it in the sunlight.

Ice & Water
| Symptoms | Possible Cause & Solution |
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The automatic icemaker does not produce ice or produces a small amount of ice. |
Did you install the appliance recently? • The ice maker produces ice normally when approximately 48 hours have passed after the appliance is installed. • If the fridge compartment temperature is too cold, the water filter can freeze and block the water flow to the ice maker. |
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Did you connect the water supply pipe to the appliance and open the supply valve? • Connect the water supply pipe to the appliance and open the supply valve completely. |
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Is the water supply hose bent? • If the water supply hose is bent, the water flow could be compromised. |
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Have you dispensed a large amount of ice recently? • It takes approximately 24 hours to produce more ice in the automatic icemaker. Please wait. |
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Did you set the ice maker switch or the automatic icemaker button on the control panel to ON? • Press I on the automatic icemaker switch or set ON for the automatic icemaker button on the control panel. (For more details on how to use, visit LG Electronics website or use your smart device.) |
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Is the temperature of the freezer compartment set too high? • If the set temperature is too warm, ice will be produced slowly or not at all. Set the Freezer temperature to -18 °C for normal operation of the automatic icemaker. |
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Have you been opening the appliance door frequently? • If you open the appliance door frequently, cold air will escape, lowering the speed of ice production. Do not open and close the appliance door frequently. |
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Is the appliance door completely closed? • If the appliance door is not completely closed, the temperature of the freezer compartment will increase, slowing down the ice production speed. Close the appliance door completely. |
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Ice is not dispensed. |
Unable to hear the sound of ice coming out? • In the control panel, select the modes for cubed ice and crushed ice alternately to dispense the ice. |
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Is the ice path blocked? (You can check the ice passage by separating the ice bin.) • Ice may not be dispensed properly if the ice passage is blocked. Check the ice and clean the ice path regularly. |
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Water does not come out. |
The supply valve may be turned off. (For Plumbed models Only) • Open the water supply valve. • Check if the fridge compartment temperature is too cold, as the water filter can freeze and block the water flow to the dispenser. |
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The water dispenser tank may be empty. (Non plumbed models only) • Fill the water dispenser tank. |
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Is the water supply valve closed? (For Plumbed models Only) • Open the water supply valve. |
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Are you using unfiltered water? • Unfiltered water can contain a large amount of various heavy metals or foreign substances, so the filter may be clogged in the early stage regardless of the life of the filter. |
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Water tastes strange. |
Is the taste of water different when comparing it with the taste of water from the previous water purifier? • Has the purified water or cold water not been used for an extended period of time? |
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Has it been a long time since you installed and replaced the filter? • If an expired filter is used, the purification performance may decline. It is recommended to replace the filter according to the filter replacement period. |
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Have you flushed out the filter properly in the initial stage after installing it? • When you install or replace the filter for the first time, you need to remove air and activated carbon residue from inside the filter. Use the appliance after dispensing and discharging approximately 5 litres of purified water from the dispenser by pressing the water dispensing lever. (Activated carbon is harmless to humans.) |
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Has the purified water or cold water not been used for an extended period of time? • The taste of old water may change due to bacterial growth. Use the product after dispensing and discharging approximately 5 litres (approximately three minutes) from the water dispenser. |
Cooling
| Symptoms | Possible Cause & Solution |
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There is no refrigeration or freezing. |
Is there a power interruption? • Check the power of other appliances. |
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Check the power of other appliances. • Plug the power plug in the outlet properly. |
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A fuse in your home may be blown or the circuit breaker tripped. Or the appliance is connected to a GFCI (Ground Fault Circuit Interrupter) outlet, and the outlet's circuit breaker has tripped. • Check the main electrical box and replace the fuse or reset the circuit breaker. Do not increase fuse capacity. If the problem is a circuit overload, have it corrected by a qualified electrician. • Reset the circuit breaker on the GFCI. If the problem persists, contact an electrician. |
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There is poor refrigeration or freezing. |
Is the fridge or freezer temperature set to its warmest setting? • Set the fridge or freezer temperature to a colder setting. |
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Is the appliance in direct sunlight, or is it near a heat generating object such as cooking oven or heater? • Check the installation area and reinstall it away from heat generating objects. |
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Did you store hot food without cooling it first? • Cool the hot food first before putting it in the fridge or freezer compartment. |
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Did you put in too much food? • Maintain an appropriate space between food. |
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Are the appliance doors completely closed? • Completely close the door and make sure that stored food is not obstructing in the door. |
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Is there enough space around the appliance? • Adjust the installation position to make enough space around the appliance. |
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The appliance contains a bad smell. |
Is the fridge or freezer temperature set to 'Warm'? • Set the fridge or freezer temperature to a colder setting. |
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Did you put in food with a strong smell? • Store foods with strong smells in sealed containers. |
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Vegetables or fruit may have spoiled in the drawer. • Throw away rotten vegetables and clean the vegetable drawer. Do not store vegetables too long in the vegetable drawer. |
Condensation & Frost
| Symptoms | Possible Cause & Solution |
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There is condensation inside the appliance or on the bottom of the vegetable drawer cover. |
Did you store hot food without cooling it first? • Cool the hot food first before putting it inside the fridge or freezer. |
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Did you leave the appliance door open? • Although the condensation will disappear soon after you close the appliance door, you can wipe it with a dry cloth. |
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Do you open and close the appliance door too frequently? • Condensation can form due to the temperature difference from the outside. Wipe out the dampness with a dry cloth. |
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Did you put warm or moist food inside without sealing it in a container? • Store food in a covered or sealed container. |
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Frost has formed in the freezer compartment. |
Doors may not be closed properly. • Check if the food item inside the appliance is blocking the door and make sure that the door is tightly closed. |
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Did you store hot food without cooling it first? • Cool the hot food first before putting it in the fridge or freezer compartment. |
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Is the air entry or exit of the freezer compartment blocked? • Make sure that air entry or exit is not blocked so that the air can circulate inside. |
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Is the freezer compartment overfilled? • Maintain an appropriate space between items. |
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Frost or condensation has formed inside or outside the appliance. |
Did you open and close the appliance door frequently or is the appliance door improperly closed? • Frosts or condensation can form if the outside air penetrates inside the appliance. |
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Is the installation environment humid? • Condensation can appear on the exterior of the appliance if the installation area is too humid or on a humid day such as a rainy day. Wipe off any moisture with a dry cloth. |
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The side or front of the appliance is warm. |
There are anti condensation pipes fitted to these areas of the appliance to reduce condensation forming from around the door area. • The heat releasing pipe to prevent condensation is installed on the front and side of the appliance. You may feel it particularly hot right after the appliance is installed or during the summer. You can be assured that this is not a problem and is quite normal. |
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There is water inside or outside of the appliance. |
Is there water leakage around the appliance? • Check if the water has leaked from a sink or another place. |
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Is there water on the bottom of the appliance? • Check if the water is from the thawed frozen food or a broken or dropped container. |
Parts & Features
| Symptoms | Possible Cause & Solution |
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The appliance door is not closed tightly. |
Is the appliance leaning forward? • Adjust the front feet to raise the front side slightly. |
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Were the shelves properly assembled? • Refit the shelves if needed. |
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Did you close the door with excessive force? • If you apply too much force or speed when closing the door, it may remain briefly open before closing. Make sure that you do not slam the door closed. Close the door gently. |
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It is difficult to open the appliance door. |
Did you open the door right after you closed it? • If you try to open the appliance door within one minute after you closed it, you may have difficulties because of the pressure inside the appliance. Try to open the appliance door again in a few minutes so that the internal pressure stabilizes. |
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The inside lamp in the appliance does not turn on. |
Lamp failure • Close the door and re-open. If the lamp does not turn on, please contact the LG Electronics customer information centre. Do not attempt removal of the lamp. |
Noises
| Symptoms | Possible Cause & Solution |
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The appliance is noisy and generates abnormal sounds. |
Is the appliance installed on a weak floor or improperly levelled? • Install the appliance on a solid and flat area. |
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Does the rear of the appliance touch the wall? • Adjust the installation position to allow enough clearance around the appliance. |
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Are objects scattered behind the appliance? • Remove the scattered objects from behind the appliance. |
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Is there an object on top of the appliance? • Remove the object on top of the appliance. |
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Clicking noises |
The defrost control will click when the automatic defrost cycle begins and ends. The thermostat control (or appliance control on some models) will also click when cycling on and off. • Normal Operation |
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Rattling noises |
Rattling noises may come from the flow of appliance, the water line on the back of the unit (for plumbed models only), or items stored on top of or around the appliance. • Normal Operation |
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Appliance is not resting evenly on the floor. • Floor is weak or uneven or levelling legs need to be adjusted. See the Door Alignment section. |
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Appliance with linear compressor was moved while operating. • Normal operation. If the compressor does not stop rattling after three minutes, turn the power to the appliance off and then on again. |
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Whooshing noises |
Evaporator fan motor is circulating air through the fridge and freezer compartments. • Normal Operation |
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Air is being forced over the condenser by the condenser fan. • Normal Operation |
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Gurgling noises |
Appliance flowing through the cooling system. • Normal Operation |
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Popping noises |
Contraction and expansion of the inside walls due to changes in temperature. • Normal Operation |
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Vibrating |
If the side or back of the appliance is touching a cabinet or wall, some of the normal vibrations may make an audible sound. • To eliminate the noise, make sure that the sides and back do not make any contact with any wall or cabinet. |
Wi-Fi
| Symptoms | Possible Cause & Solution |
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Your home appliance and smartphone are not connected to the Wi-Fi network. |
The password for the Wi-Fi that you are trying to connect to is incorrect. • Find the Wi-Fi network connected to your smartphone and remove it, then register your appliance on LG ThinQ. |
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Mobile data for your smartphone is turned on. • Turn off the Mobile data of your smartphone and register the appliance using the Wi-Fi network. |
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The wireless network name (SSID) is set incorrectly. • The wireless network name (SSID) should be a combination of English letters and numbers. (Do not use special characters.) |
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The router frequency is not 2.4 GHz. • Only a 2.4 GHz router frequency is supported. Set the wireless router to 2.4 GHz and connect the appliance to the wireless router. To check the router frequency, check with your Internet service provider or the router manufacturer. |
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The distance between the appliance and the router is too far. • If the distance between the appliance and the router is too far, the signal may be weak and the connection may not be configured correctly. Move the location of the router so that it is closer to the appliance. |