Spotlight Cam Wired
Smart Security at Every
Corner of Your Home
Your new Spotlight Cam lets you
extend the Ring of Security around
your entire property.
Now, you’ll always be the first to know
when someone’s on your yard, and
you can watch over your home from
anywhere.
Monitor your home, prevent crime and
protect your property – all from your
phone, tablet or PC.
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Contents
1. In-app Setup
2. Physical Installation
3. Features
4. Troubleshooting
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1. Set up your
Spotlight
Cam in the
Ring app.
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Download the Ring app
The Ring app will walk you
through setting up and
managing your Spotlight Cam.
Search for “Ring” in one of the
app stores below, or visit:
ring.com/app.
Download from
Windows Store
Your Wi-Fi password
Grab your Wi-Fi password
It’s required for the in-app setup. Write
it down below so it’s handy when you
need it:
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Plug your Spotlight Cam
into a power outlet
Plug your Spotlight Cam into an outlet
in the same room as your Wi-Fi router
to set it up.
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Spotlight Cam Wired
Spotlight Cam Battery
Set up your Spotlight Cam
in the Ring app
In the Ring app, select Set Up Device.
When prompted, select Spotlight
Cam Wired and follow the in-app
instructions.
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Try it out!
After setup, select the Live View button
to see video from the camera in the
Ring app.
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White light flashing?
If the light on the bottom of your
Spotlight Cam is flashing after setup,
it’s updating its internal software.
The light will stop flashing when the
update is completed. This update can
take up to a few minutes.
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Test video quality outside
Now, unplug your Spotlight Cam and
take it outside to where you want to
install it. Plug Spotlight Cam into an
outdoor outlet and test video quality
again.
Everything look good? Continue to
the next section.
Something not right?
Jump ahead to the troubleshooting
section.
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2. Install your
Spotlight Cam
on the wall.
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Screwdriver
Use the screwdriver handle to
hold the provided bit.
Phillips Bit
Use the Phillips bit for installing
the mounting bracket and
tightening the security screw.
Drill Bit
Use this to pre-drill holes if
installing on a masonry surface,
such as stucco or brick.
Mounting Bracket
Attach this to the wall first,
then slot Spotlight Cam into
the mounting bracket. It also
features a built-in level.
Before you begin
This is everything you’ll need to install
your Spotlight Cam.
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Install Screws (5)
Use these to install the mounting
bracket on your wall.
Wall Anchors (16)
Use these to attach the mounting
bracket and the cable clips to your
wall, if installing on a masonry surface,
such as stucco or brick.
Cable Clips (11)
Use these to attach the power cable
to your wall.
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Motion
De tector
Lights
Install
Screws
Mounting
Bracket
Security
Screw
Wire
Clip
Setup
Button
How it all fits together
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Motion
De tector
Lights
Install
Screws
Mounting
Bracket
Security
Screw
Wire
Clip
Setup
Button
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30 feet (10 Meters)
9 feet
(3 Meters)
Parallel to ground
Select an install height
When mounted at 9 feet off the
ground, with the motion detector
parallel to the ground, the motion
sensor is optimized to detect human-
sized objects at up to 30 feet.
30 feet (10 Meters)
9 feet
(3 Meters)
Parallel to ground
Install the mounting
bracket
Use the built-in level to make sure
your Spotlight Cam will be level before
marking your holes.
If installing on a masonry surface,
first drill holes using the provided
drill bit. Insert the wall anchors before
installing the screws.
If installing on a wood surface, use the
install screws to screw the mounting
bracket directly into your wall.
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Attach the base of Spotlight
Cam to the mounting
bracket
Slot the base down to lock it to the
mounting bracket.
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Tighten the security screw
Using the Phillips end of the
screwdriver bit, tighten the security
screw on the right until your Spotlight
Cam is secure.
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Secure the cable
Use the provided cable clips to secure
the cable on your wall.
Use the included drill bit to pre-
drill holes in the wall and insert the
provided anchors first if installing on a
masonry surface, like stucco or brick.
The power cable can be
painted to match the wall.
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Plug Spotlight Cam in
If Spotlight Cam is not already
plugged into a power outlet, plug it in
now.
If you’ve already completed the in-
app setup, wait about a minute for
Spotlight Cam to power up and come
back online.
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Adjust the camera angle
To ensure accurate motion detection,
position the camera with the motion
detector parallel to the ground.
Tighten the side screw on the left to
secure the camera position.
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3. Check out all
the exciting
features.
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After setup, select your
Spotlight Cam in the Ring
app
This will bring you to the Device
Dashboard, where you can change
settings and access various features.
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Manually switch the lights on or
off.
Turn notifications on or off for
motion events.
Trigger the siren to scare away
intruders.
Tap to see live video from
Spotlight Cam. From here,
you can see, speak and hear
visitors, and control the siren
and lights.
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View a log of all the
events captured by
your Spotlight Cam
in Event History.
Visit Device Health
to diagnose any
problems you run
into.
Select Motion
Settings to
customize motion
detection settings.
Adjust the areas
that trigger the
lights, change the
brightness of the
lights and set a
timer for lights to
stay on in Light
Settings.
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Motion Detection
To detect motion, you will need
to set up Motion Zones, which are
customizable areas you want your
Spotlight Cam to monitor and receive
alerts about.
To set up a Motion Zone, select Motion
Settings. On this screen, create up to
three Motion Zones. You will need at
least one Motion Zone to be active to
get alerts.
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Notifications
If your phone is locked when the
camera captures a live event, you
will receive a notification on your
home screen.
If your phone has a passcode,
you’ll need to enter it to access
the live event.
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Live Events
A live event begins when motion is
detected or when selecting Live View.
During live events, you can access
these features:
Two-way Talk – Speak to visitors and hear
what they have to say.
Siren – Activate the siren.
Lights – Turn the lights on and o.
Ring Neighborhoods – Share suspicious
events with neighbors.
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Ring Video Recording
This optional feature saves recordings
of every event your Spotlight Cam
captures, allowing you to share it with
others.
You can access these events on any
device running the Ring app or by
logging into your account at: ring.
com/activity.
Learn more at:
ring.com/video-recording
Your new Spotlight Cam includes a free trial of Ring
Video Recording for you to enjoy. Watch your email
inbox for important announcements about this service.
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Select Motion
Settings
to customize your motion
preferences
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Adjust the amount of alerts you receive.
Choose People Only to get motion
alerts triggered by humans only.
Draw up to three custom areas where
you’d like to receive motion alerts and
trigger the lights at night.
Schedule times when you don’t want
to receive motion alerts.
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Select Light Settings
to set a schedule for your
lights to stay on.
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Select Advanced Settings on the Light
Settings screen to customize the areas
that will trigger the lights and set
how long they stay on after motion is
detected.
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4. Having
trouble?
Here are
some
answers…
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Spotlight Cam is not powering
up.
See if there is a light switch controlling power to the
outlet Spotlight Cam is plugged into.
If so, make sure it is switched on and stays switched
on.
I’m having trouble completing
the in-app setup
When the in-app setup fails, look at the light on
the bottom of your Spotlight Cam. The light color
indicates the issue.
Flashing red means your Wi-Fi password was
entered incorrectly. Select your Wi-Fi network in
your phone settings, select the option to forget it,
then reconnect to it to confirm that you’re using the
correct password during setup.
Flashing blue means your Spotlight Cam may be
too far from your router to get a decent signal. You
may need to get a Ring Chime Pro to boost the Wi-Fi
signal to your Spotlight Cam.
Learn more at: ring.com/chime-pro
Flashing green indicates a possible issue with your
internet connection.
Unplug your modem or router for 40 seconds, plug it
back in and then repeat the setup process.
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Why can’t I find the temporary
Ring network on my phone?
Sometimes your phone fails to pick up the temporary
Ring network. If this happens, go to your phone
settings, turn off your Wi-Fi connection, wait 30
seconds and turn it back on. If the Ring network
still fails to appear, check that your Spotlight Cam is
connected to power.
If none of the above helped…
Perform a hard reset on your Spotlight Cam by
holding down the setup button for 15 seconds,
waiting 30 seconds and repeating the setup process.
If that didn’t help…
Turn off cellular data and bluetooth on your mobile
device and try setting up again.
If that didn’t help…
Try performing setup on a different mobile device.
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Why can’t visitors hear me on
my Ring when I talk through the
app?
If you’re on an iPhone or iPad, check the microphone
permission on your device. Select Settings, find Ring
and select it. Also make sure that the switch next to
Microphone is toggled on.
If you’re on an Android device, go to Settings >
Application/Apps > Application Manager > Ring >
Permissions. Ensure everything here is on.
Spotlight Cam lights up, but
I can’t complete the in-app
setup.
First, double check your Wi-Fi password, since this
is the most common reason Spotlight Cam can’t
complete setup.
Second, check the distance to your Wi-Fi router or
access point. Installing the Spotlight Cam too far
from your access point may prevent setup from
completing.
In this case the installation of a Ring Chime Pro can
help boost your WiFi signal and provide audible
alerts from your Spotlight Cam and other Ring
products.
Learn more at: ring.com/chime-pro
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Why is my video and/or audio
quality poor?
First, determine the cause.
Remove your Spotlight Cam and bring it inside near
your router. Open the Ring app, and press the Live
View button, or trigger a motion event to see live
video.
If you get good video quality near the router, you
need to extend your Wi-Fi signal.
We recommend Ring Chime Pro to boost the signal
to your Spotlight Cam.
Learn more at: ring.com/chime-pro
If video quality is still poor near your router, test your
internet speed by selecting Device Health in the Ring
app, then Test Your Wi-Fi.
The instructions in the app will help you diagnose
and solve any issues related to poor video quality.
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For additional help, visit:
ring.com/help
Or give us a call…
US 1 800 656 1918
UK 01727 263045
FR +80087009781
DE +80087009781
AU 1 300 205 983
NZ +64 9 887 9871
Mexico (D.F) 52 55 8526 5445
Worldwide +1 310 929 7085
For a list of all our customer support
numbers, visit: ring.com/callus
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