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NOTE: If the unit is not open after
the cycle is over, the unit will default
to keep warm and the heating element
will continue running.
We recommend inspecting the interior of
the lid prior to cooking with “wet cooking
functions,” which include Slow Cook,
Steam, Sous Vide, Sear/Sauté, Pressure,
and all SteamCrisp functions. If you see any
food residue or oil buildup on the heating
element or fan, we recommend steam
cleaning the unit (see instructions below),
then wiping down the interior of the lid.
STEAM CLEANING INSTRUCTIONS:
1 Fill pot with 3 cups of Water.
2 Move SmartSlider™ to AIR FRY/
STOVETOP.
3 Select STEAM, and set time to 30
minutes. Press START/STOP.
4 When time reaches zero and the unit
has cooled down, use a wet cloth or
sponge to wipe down the interior of
the lid.
CAUTION: When cleaning the interior
of the lid, do not touch the fan.
5 Repeat steps 3 and 4 as needed, and
spot clean as necessary.
AVOIDING CROSS CONTAMINATION
& CLEANING THE LID
Why is my unit taking so long to come to pressure? How long does it take to
come to pressure?
Cooking times may vary based on the selected temperature, current temperature
of the cooking pot, and temperature or quantity of the ingredients.
Check to make sure the silicone ring is fully seated and flush against the lid. If installed
correctly, you should be able to tug lightly on the ring to rotate it.
Check that the lid is fully locked, and the pressure release valve is in the SEAL position
when pressure cooking.
Unit will not pressurize if there is not enough liquid
Why is the time counting down so slowly?
You may have set hours rather than minutes. When setting time, the display will show
HH:MM and the time will increase/decrease in minute increments.
How can I tell when the unit is pressurizing?
The display will show progress bar loading the building animation to indicate the unit is
building pressure.
"PrE" and moving lights are shown on the display screen when using the Pressure or
Steam function or any SteamCrisp function.
This indicates the unit is building pressure or preheating when using PRESSURE or
STEAM. When the unit has finished building pressure, your set cook time will
begin counting down.
There is a lot of steam coming from the unit when using the Steam function.
It’s normal for steam to release through the pressure release valve during cooking.
Why can’t I open the lid after pressurizing?
As a safety feature, the lid will not unlock until the unit is completely depressurized. Turn
the pressure release valve to the VENT position to quick release the pressurized steam.
A quick burst of steam will spurt out of the pressure release valve. When the steam is
completely released, the unit will be ready to open.
Is the pressure release valve supposed to be loose?
Yes. The pressure release valve’s loose fit is intentional; it enables a quick and easy
transition between SEAL and VENT and helps regulate pressure by releasing small
amounts of steam during cooking to ensure great results. Please make sure it is turned
as far as possible toward the SEAL position when pressure cooking and as far as
possible toward the VENT position when quick releasing.
The unit is hissing and not reaching pressure.
Make sure the pressure release valve is turned to the SEAL position. If you’ve done this
and still hear a loud hissing noise, it may indicate the silicone ring is not fully in place.
Press START/STOP to stop cooking, VENT as necessary, and open the lid. Press down
on the silicone ring, ensuring it is fully inserted and lies flat under the ring rack. Once
fully installed, you should be able to tug lightly on the ring to rotate it.
The unit is counting up rather than down.
The cooking cycle is complete and the unit is in Keep Warm mode.
How long does the unit take to depressurize?
The time it takes to release pressure depends on the quantity of food in the unit and
can vary from recipe to recipe. If the unit is taking longer than normal to depressurize,
unplug the unit and wait until all pressure is released before opening the lid.
TROUBLESHOOTING GUIDE
ENGLISH
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