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24
Troubleshooting
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Customer service
For additional help in solving problems, contact Bose
®
Live Music Customer Service Product
and Technical Support Team at (877) 335-2673 or visit our support area online at
www.bose.com/musicians.
Cleaning your product
• You may clean the product enclosures using only a soft dry cloth.
• Do not use any solvents, chemicals, or cleaning solutions containing alcohol, ammonia
or abrasives.
• Do not use any sprays near the product or allow liquids to spill into any openings.
• If necessary, you may carefully vacuum the grille assembly of the L1 Cylindrical Radiator™
loudspeaker.
Limited Warranty and Registration
Your
Personalized Amplification System
™
product is covered by a limited transferable
warranty. Details of the warranty are provided with your product. Register your products
online at
www.bose.com/register
or call 800-905-1044. Failure to do so will not affect your
warranty rights.
Accessories
Visit www.bose.com/musicians, or call (800) 905-0886 for accessory information.
Microphone is
encountering feedback
• Orient the microphone so that it is not pointing directly at its respective L1 Cylindrical
Radiator™ loudspeaker.
• Try a different microphone.
• Try a different position for the L1 Cylindrical Radiator™ loudspeaker and/or vocalist on
stage.
• Increase the distance from the L1 Cylindrical Radiator™ loudspeaker to the
microphone.
• Reduce the HIGH control on the R1 remote control for that microphone.
• If using a vocal effects processor, make sure that it is not contributing to the feedback
problem.
R1 remote control is not
working
• Try a different 7-pin cable for the R1 remote control.
• Make sure the R1 remote control cable is firmly seated in the jack on the remote and the
PS1 power stand.
• Try resetting the PS1 power stand: Turn the PS1 power stand off, wait 30 seconds, and
turn back on.
Poor-sounding
prerecorded stereo
playback (using such
devices as a CD player)
• Run both left and right stereo channels into separate channels in the PS1 power stand
such as Channel 1 for left and Channel 2 for right.
• Do not use a
1
/8-inch stereo (F) to ¼-inch stereo (M) adapter when connecting
portable devices to a channel on the PS1 power stand.
• Disable any extended bass or EQ features when using portable CD or MP3 players.
Problem What to do
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