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If you are a homeowner please contact a Kraus Customer Service Representative at:
Kraus USA, Inc.
12 Harbor Park Drive
Port Washington, NY 11050
Toll-free 800-775-0703
Customerservice@kraususa.com
If you are a plumbing contractor or trade professional please contact a Kraus
Pro Representative at:
Kraus USA, Inc.
12 Harbor Park Drive
Port Washington, NY 11050
516-801-8955
Proservice@kraususa.com
If you are an Authorized Partner please contact a Partner Support Representative at:
Kraus USA, Inc.
12 Harbor Park Drive
Port Washington, NY 11050
516-801-8954
Partnersupport@kraususa.com
In requesting warranty service, please be ready to provide:
1. Proof of purchase.
2. A description of the problem.
Download the Kraus Care & Maintenance Guide at:
http://www.kraususa.com/maintenance
Except as otherwise provided above, Kraus makes no warranties, expressed or implied, including warranties of
merchantability and fitness for a particular purpose, or compliance with any code.
Shipping charges will be covered for the first (1) year of the warranted replacement part or product (HI, AK, and
Puerto Rico shipping charges may apply). International shipping fees are not included.
Commercial Warranty
Kraus extends the above warranty for a period of one (1) year to purchasers of products for industrial, commercial,
and business use.
All incidental or consequential damages are specifically excluded. No additional warranties, express or implied,
are given, including but not limited to any implied warranty of merchantability or fitness for a particular purpose.
Some states do not allow the exclusion or limitation of incidental or consequential damages or limitations on how
long an implied warranty lasts, so the above limitations or exclusions may not apply to you. This warranty gives
you specific legal rights, and you may also have other rights which vary from state to state.
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