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Warranty Information
TCL North America Air Purifier Limited Warranty
Should your TCL Air Purifier prove to be defective in material or workmanship under normal use during the warranty
period listed below, effective from the date of original consumer purchase of the product, TCL North America will
at its sole discretion, (1) pay an Authorized TCL Service Center for both labor charges and parts to repair your Air
Purifier, or (2) replace your Air Purifier with a new or refurbished/recertified equivalent product. If repaired at an
Authorized TCL Service Center, TCL is not responsible for transportation costs to the Authorized TCL Service Center.
However, TCL will pay for return shipping. TCL will provide instructions for packaging and shipping the unit. Units
that are improperly packed and damaged during shipping are not covered under your product warranty. This limited
warranty is good only to the original purchaser of the product and effective only when used in North America. You
must have your original purchase receipt or proof of purchase (bill of sale or receipted invoice) which states that
condition of the unit (New, Used, etc.), the unit’s date of purchase, place of purchase
and model/serial number.
WARRANTY PERIOD
Labor: 12 Months from the Date of purchase.
Parts: 12 Months from the Date of purchase.
HOW SERVICES ARE HANDLED
Call 1-800-825-6747 and choose the appropriate prompt. Please have product type (Air Purifier),
model number, serial number, and ZIP code ready. Troubleshooting and approval from a TCL
representative MUST occur before sending your product for repair.
PRODUCT REGISTRATION INFORMATION
You can find model number and serial number on a label on the back or side of the Air Purifier.
Register your product online at register.tcl.com
NO OTHER WARRANTY IS APPLICABLE TO THIS PRODUCT. THIS WARRANTY IS IN LIEU OF ANY OTHER
WARRANTY, EXPRESS OR IMPLIED, INCLUDING WITH OUT LIMITATION, ANY WARRANTY OF MERCHANTABILITY
OR FITNESS FOR A PARTICULAR PURPOSE. TO THE EXTENT ANY IMPLIED WARRANTY IS REQUIRED BY LAW, IT
IS LIMITED IN DURATION TO THE EXPRESS WARRANTY PERIOD ABOVE. NEITHER THE MANUFACTURER NOR ITS
U.S. DISTRIBUTOR SHALL BE LIABLE FOR ANY INCIDENTAL, CONSEQUENTIAL, INDIRECT, SPECIAL, OR PUNITIVE
DAMAGES OF ANY NATURE, INCLUDING WITHOUT LIMITATION, LOST REVENUES OR PROFITS, OR ANY OTHER
DAMAGE WHETHER BASED IN CONTRACT, TORT, OR OTHERWISE. SOME STATES AND / OR TERRITORIES DO NOT
ALLOW THE EXCLUSION OR LIMITATION OF INCIDENTAL OR CONSEQUENTIAL DAMAGES OR LIMITATIONS ON
HOW LONG AN IMPLIED WARRANTY LASTS, SO THE ABOVE EXCLUSION OR LIMITATION MAY NOT APPLY TO YOU.
THIS WARRANTY GIVES YOU, THE ORIGINAL PURCHASER, SPECIFIC LEGAL RIGHTS AND YOU MAY ALSO HAVE
OTHER RIGHTS THAT VARY FROM STATE TO STATE OR TERRITORY TO TERRITORY. THIS WARRANTY IS SUBJECT TO
CHANGE WITHOUT NOTICE. PLEASE VISIT WWW.TCL.COM TO VIEW THE MOST CURRENT VERSION.
THIS LIMITED WARRANTY DOES NOT APPLY TO:
1. Service calls to your home for delivery or pick-up, installation, instruction, replacement of house
fuses, connection of house wiring or plumbing, or to correct unauthorized repairs.
2. Failure of product to perform during power failures and interruptions or inadequate electrical
service.
3. Damage caused by transportation or handling.
4. Damage caused to the product by accident, vermin, lightning, winds, fire, floods, or acts of God.
5. Damages caused by operating the product in a corrosive atmosphere.
6. Repairs when your TCL product is used in other than normal, single-family household use or
contrary to the instructions described in the product User’s Guide.
7. Damage resulting from accident, alteration, misuse, abuse, or improper installation, repair, or
maintenance. Improper repair includes the use of parts not approved or specified by TCL.
8. Normal maintenance as described in the User’s Guide, such as cleaning or replacing filters,
cleaning coils, etc.
9. Use of accessories or components that are not compatible with this product.
10. Products with altered or removed serial numbers.
11. Changes in the appearance of the product that do not aect product performance.
12. Increases in utility costs and additional utility expenses. The cost of repair or replacement under
these excluded circumstances shall be borne by the consumer.
13. Products purchased from non-authorized TCL resellers.
14. Products sold in any condition other than new from the original manufacturer. The cost of repair
or replacement under these excluded circumstances shall be borne by the consumer. The cost of
repair or replacement under these excluded circumstances shall be borne by the consumer.
CONTACT INFORMATION:
TCL North America
Address: 1860 Compton Avenue, Corona, CA 92881
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