Sunbeam’s safety precautions 2
Sunbeam’s 3-way safety system 3
Features of your kettle 4
Using your kettle 5
Care and cleaning 6
KE8850R | KE8850W | KE8850K | KE8850B | KE8850G | KE8850O | KE8850Y
Kettle User Guide
Care and Cleaning
Always disconnect the kettle from the power
outlet before cleaning.
Never immerse the kettle switch area, cord
or power base in water, or allow moisture to
come into contact with these parts.
Descale Your Kettle Regularly.
Mineral deposits in tap water solidify when
the water is heated; lime scale may be white,
coloured, even rusty-looking and is normally
visible but phosphate scale isn’t generally
visible although may cause the water to
appear cloudy when heated. This may cause
the interior of the water gauge to discolour,
cause overheating, trigger the boil-dry cut-out
mechanism or even reduce the kettle’s life.
Even in soft water areas it is important to
descale your kettle regularly to help maintains
its lifecycle.
NOTE: Failure to descale products regularly
can be deemed as negligent handling and any
faults caused by mineral build up will not be
covered by the Sunbeam 12 Month Guarantee.
To remove this build-up, use Sunbeam
Liquid Descaler, a simple to use, non-toxic
cleaner available from Sunbeam Appointed
Service Agents.
Alternatively:
1. Fill the kettle with 3 cups of white vinegar
and the remainder with water and allow to
stand overnight. DO NOT BOIL.
2. Empty the solution from the kettle. Any
stains remaining inside the spout can be
removed by rubbing with a damp cloth. Fill
the kettle with clean water, bring to boil
and then discard the water. Repeat and the
kettle will then be ready to use.
To clean the stainless exterior
The kettle surface may be wiped over with a
damp cloth and polished with a soft dry cloth.
CAUTION: Do not use chemicals, steelwool, or
abrasive cleaners to clean the outside of the
kettle, as these will scratch the stainless steel
surface.
To clean the mesh filter.
Open the lid. Grasp the top of the mesh
filter and pull upwards to remove. Wash in
warm soapy water and dry thoroughly before
replacing in the kettle.
Cleaning the concealed heating element
This kettle features a non-corrosive stainless
steel heating element. Over time, scale may
build up on the concealed element inside
the kettle, causing discolouration that may
have the appearance of rust. Be assured this
is not rust. If this occurs clean with a green
Scotchbrite
®
scourer or similar and a suitable
abrasive cleaning cream. Rinse and clean
thoroughly with tap water before using your
kettle again.
12 Month Replacement Guarantee
Upon receipt of your claim, Sunbeam will seek to
resolve your difficulties or, if the product is defective,
advise you on how to obtain a replacement or refund.
To assist us in managing warranty claims, we
recommend you register your product as soon as
practicable after purchase by creating a MySunbeam
account on our website and uploading a copy of your
original receipt.
In order to make a claim under our warranty, you must
have the original proof of purchase documentation
for the product and present it when requested (if not
already uploaded to our website).
Should your product develop any defect within 12
months of purchase because of faulty materials
or workmanship, we will replace or repair it, at our
discretion, free of charge. A product presented for
repair may be replaced by a refurbished product of
the same type rather than being repaired. Refurbished
parts may be used to repair the product.
Our replacement or repair warranty only applies
where a defect arises as a result of faulty material
or workmanship during the warranty period. Your
warranty does not cover misuse or negligent handling
(including damage caused by failing to use the
product in accordance with this instruction booklet),
accidental damage, or normal wear and tear.
Your warranty does not:
• cover freight or any other costs incurred in making
a claim, consumable items, accessories that by their
nature and limited lifespan require periodic renewal
(such as filters and seals) or any consequential loss
or damage; or
• cover damage caused by:
- power surges, power dips, voltage supply
problems, or use of the product on
incorrect voltage;
- servicing or modification of the product other
than by Sunbeam or an authorised Sunbeam
service centre;
- use of the product with other accessories,
attachments, product supplies, parts or devices
that do not conform to Sunbeam specifications; or
- exposure of the product to abnormally corrosive
conditions; or
• extend beyond 3 months if the product is
used in commercial, industrial, educational or
rental applications.
The benefits given to you by our warranty are in
addition to other rights and remedies under law
in relation to the product.
In Australia our goods come with guarantees that
cannot be excluded under the Australian Consumer
Law. You are entitled to a replacement or refund for
a major failure and for compensation for any other
foreseeable loss or damage. You are also entitled to
have the goods repaired or replaced if the goods fail
to be of acceptable quality and the failure does not
amount to a major failure.
Our goods also come with guarantees that cannot
be excluded under the New Zealand Consumer
Guarantees Act.
If your warranty claim is not accepted, we will inform
you and if requested to do so by you, repair the
product provided you pay the usual charges for such
repair. You will also be responsible for all freight and
other costs.
Should your product require repair or service after
the warranty period, contact your nearest Sunbeam
service centre.For a complete list of Sunbeam’s
service centres, visit our website or call our customer
service line for advice on 1300 881 861 in Australia,
or 0800 786 232 in New Zealand.
Should you experience any difficulties with
your product during the warranty period,
please contact our customer service line
for advice on 1300 881 861 in Australia, or
0800 786 232 in New Zealand.
Australia | www.sunbeam.com.au
1300 881 861
Units 5 & 6,
13 Lord Street,
Botany NSW 2019
Australia
New Zealand | www.sunbeam.co.nz
0800 786 232
Level 6, Building 5, Central Park,
660-670 Great South Road,
Greenlane, Auckland
New Zealand
6 7
Need help with your appliance?
Contact our customer service team or visit our website
for information and tips on getting the most from your appliance.
New Zealand
Phone 0800 786 232
Mail Level 6, Building 5, Central Park,
660-670 Great South Road,
Greenlane, Auckland
New Zealand
Visit www.sunbeam.co.nz
Australia
Phone 1300 881 861
Mail Units 5 & 6, 13 Lord Street,
Botany NSW 2019 Australia
Visit www.sunbeam.com.au
Sunbeam Corporation Limited | ABN 45 000 006 771
Sunbeam Corporation is a division of GUD Holdings Limited.
Sunbeam is a registered trademark. Made in China to Sunbeam’s specification.
Due to minor changes in design or otherwise, the product you buy may differ slightly from the one
shown here. Approved by the appropriate electrical regulatory authorities.
©Copyright Sunbeam 2015.
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