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follow KRUPS instructions, use on current or voltage other than as stamped on the product, or a
modification or unauthorised repair of the product. It also does not cover normal wear and tear,
maintenance or replacement of consumable parts, or the following:
-using the wrong type of water or consumable
-ingress of water, dust or insects into the product
-scaling (any de-scaling must be carried out according to the instructions for use)
-mechanical damages, overloading
-damages or poor results due to wrong voltage or frequency
-accidents including fire, flood, thunderbolt, etc
-professional or commercial use
-damage to any glass or porcelain ware in the product
This guarantee does not apply to any product that has been tampered with, or to damages incurred
through improper use and care, faulty packaging by the owner or mishandling by any carrier.
In order to offer the best possible after-sales service and constantly improve customer satisfaction,
KRUPS may send a satisfaction survey to all customers who have had their product repaired or
exchanged in a KRUPS authorised service centre.
The international KRUPS guarantee applies only for products purchased in one of the countries
listed, and used for domestic purposes only in one of the countries listed on the Country List. Where
a product purchased in one listed country and then used in another listed country:
a) The international KRUPS guarantee does not apply in case of non conformity of the
purchased product with the local standards, such as voltage, frequency, power plugs, or
other local technical specifications.
b) The repair process for products purchased outside the country of use may require a longer
time if the product is not locally sold by KRUPS.
c) In cases where the product is not repairable in the new country, the international KRUPS
guarantee is limited to a replacement by a similar product or an alternative product at
similar cost, where possible
.
Consumer Statutory Rights
This international KRUPS guarantee does not affect the statutory rights a consumer may have or
those rights that cannot be excluded or limited, nor rights against the retailer from which the
consumer purchased the product. This guarantee gives a consumer specific legal rights, and the
consumer may also have other legal rights which vary from State to State or Country to Country. The
consumer may assert any such rights at his sole discretion.
*** Please keep this document for your reference should you wish to make a claim under the
guarantee
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