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9
Troubleshooting
If the unit is not charging: Make sure the micro USB cable is properly connected to the
power adapter and the power outlet.
If the sound is distorted: Try lowering the volume control of your sound source. Also, try to
reduce the overall volume of Slam Jam.
If there is too much bass: Try adjusting the tone or EQ control on your sound source to lower
the bass level. This will allow you to play the music louder before clipping (distortion) occurs.
If you cannot connect your audio device to Slam Jam via Bluetooth:
• Have your audio device (e.g., smartphone or tablet) and Slam Jam as close together as
possible while trying to connect. Make sure both the audio device and Slam Jam are
unobstructed by walls, furniture, etc.
• Reset the Bluetooth connection on Slam Jam to disconnect Slam Jam from any other
audio device and restart the search process. If this does not work right away, power off
Slam Jam and then power it back on. See Pairing or Disconnecting a Bluetooth
Device for more information.
• Reset the Bluetooth connection on your audio device by turning Bluetooth off and back
on. You can find this under the Bluetooth menu in the Settings for your phone or other
audio device.
If this does not work, and you have connected to Slam Jam before, find Slam Jam in the
list of available or previously connected devices in your audio device's Bluetooth menu,
tap the "gear" or “i” icon located next to it and then select Unpair or Forget. Turn Slam
Jam off and back on and try pairing again once it reappears in your available devices list.
Note: If Slam Jam has been paired to another audio device recently that is still within
range, you may need to repeat this process with that audio device to fully disconnect.
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