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Additional Information
AFTER SALES SERVICE
1 Year guarantee
Your product is automatically guaranteed for one year from the date of purchase. Within this period, we undertake to repair or
exchange this product free of charge providing:
a) Proof of purchase such as a sales receipt can be provided, showing that the appliance was bought within the 12-months prior
to registering the defect/fault.
b) The appliance was correctly installed and operated in accordance with the manufacturer’s instructions and used solely for
domestic purposes.
c) The defect/fault was not as a result of accident, misuse, unauthorised modi cation or inexpert repair.
Consumable parts, such as fuses in plugs and bulbs, which require routine replacement are excluded from the guarantee.
Your rights under this guarantee are additional to your statutory rights, which in turn are not a ected by this guarantee.
Should you require after sales information or assistance with this product please go to www.dimplex.co.uk and select “Customer
Support” Or call our help desk on 0844 879 3588 (UK) or 01 842 4833 (R. O. I.).
Spare parts are also available on the web site. Please retain your receipt as proof of purchase.
Additional 1 year guarantee
Your 1 year guarantee is extended for an additional 12 months when you register the product with Dimplex, within 28 days of
purchase. If you do not register the product with Dimplex within 28 days, your product will remain guaranteed for 1 year only.
Within the extended guarantee period we undertake to repair or exchange this product free of charge providing:
a) Proof of purchase such as a sales receipt can be provided, showing that the appliance was bought within the 24-months prior
to registering the defect/fault.
b) The appliance was correctly installed and operated in accordance with the manufacturer’s instructions and used solely for
domestic purposes.
c) The defect/fault was not as a result of accident, misuse, unauthorised modi cation or inexpert repair
Your rights under this guarantee are additional to your statutory rights, which in turn are not a ected by this guarantee.
To validate your extended guarantee register with us online at http://register.dimplex.co.uk
Or call our customer registration line 0844 879 3588 (UK) or 01 842 4833 (R. O. I.)
N.B. Each qualifying product needs to be registered with Dimplex individually.
Please note that the extended guarantee is only available in the UK and Ireland
Sump
1. Press Switch ‘A’ to the ‘OFF’ (0) position
2. Gently lift out the Fuel bed and place carefully on the ground.
3. Remove the water tank by lifting upwards.
4. Disconnect the electrical connector, located on the right side of the sump. (See Fig.5) .
5. Release the right sump locking tabs by turning 90º. This allows the sump to be lifted completely from its location.
6. Gently lift up the sump, taking care to keep level so as not to spill any water. Sit the assembly in the sink.
7. Release the left sump locking tabs by turning 90º, then lift off the Nozzle. (See Fig.3)
8. Lift out the transducer and carefully tilt, as shown, so that the liquid drains out of the sump. (See Fig.13)
9. Put a small amount of washing up liquid into the sump, and using the supplied brush, gently clean all surfaces in the
sump and gently clean the transducer including the metal discs located in the top grooved surface. (See Fig.14)
10. When cleaned, thoroughly rinse the sump with clean water to remove all traces of washing up liquid.
11. Clean the Nozzle with the brush and fl ush out thoroughly with water. (See Fig.15)
12. Reverse the above steps to reassemble.
Air fi lter
1. Gently lift out the Fuel bed and place carefully on the ground.
2. Gently slide the air fi lter upwards out of its plastic holder. (See Fig.16)
3. Gently rinse with water in the sink and dry with fabric towel before returning.
4. Replace the fi lter making sure that the coarse black fi lter is facing the front of the fi re.
5. Replace the Fuel bed.
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