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12
WHAT IS NOT COVERED
Dyson shall not be liable for costs, damages or repairs incurred as a
result of, due to, or from:
• Purchases of machines from unauthorized dealers.
• Careless operation or handling, misuse, abuse and/or lack
of maintenance or use not in accordance with the Dyson
Operating Manual.
• Use of the machine other than for normal domestic purposes within
the United States, e.g. for commercial or rental purposes.
• Use of parts not in accordance with the Dyson Operating Manual.
• Use of parts and accessories other than those produced or
recommended by Dyson.
• Faulty installation (except where installed by Dyson).
• Repairs or alterations carried out by unauthorized parties or agents.
• Clearing blockages from your machine or washing of the filter.
• Normal wear and tear, including normal wearing parts, such as clear
bin, belt, filter, brush bar, hose assembly and power cord (or where
external damage or abuse is diagnosed), carpet or floor damage due
to use not in accordance with manufacturer’s instructions or failure to
turn the brush bar off when necessary.
• Damage as a result of use not in accordance with the rating plate.
• Use of this machine on rubble, ash, plaster, drywall, liquids, or
wet surfaces.
• Additionally, this limited warranty does not apply to any machine that
has had the serial number altered or removed.
If you are in any doubt as to what is covered by your warranty, please
contact Dyson.
WARRANTY LIMITATIONS AND EXCLUSIONS
• Any implied warranties relating to your machine including but
not limited to warranty of merchantability or warranty of fitness
for a particular purpose, are limited to the duration of this
warranty. This limitation is not allowed by some States and so this
limitation may not apply to you.
• Your remedy for breach of this warranty is limited to the
warranty service described below. Dyson will not be liable
for any consequential damages or incidental damages you
may incur in connection with your purchase and use of your
machine. This limitation is not allowed by some States and so this
limitation may not apply to you.
• This limited warranty gives you specific legal rights. You may also
have other rights which vary by State.
• This limited warranty is not transferable.
WARRANTY SERVICE
• Please fill out and return the Warranty Form, or register online at
www.dyson.com
• Before service can take place, the terms of the warranty require that
you contact the Dyson Helpline with your model name/number, serial
number, date and place of purchase.
• Please keep your purchase receipt in a safe place to ensure you have
this information.
• All work will be coordinated by Dyson or its authorized agents.
• Any replaced defective parts will become the property of Dyson.
• Service under this warranty will not extend the period of this warranty.
If your machine is not functioning properly, please call the Dyson
Helpline at 1-866-277-4649. Most issues can be rectified over the
telephone by our trained Customer Care staff.
IMPORTANT DATA PROTECTION INFORMATION
• If you choose to opt-in to receive communications from us, your
details will be held by Dyson or others on behalf of Dyson so that
we can assist you more quickly with our Dyson Helpline. From
time to time, Dyson may send you special offers and news of our
latest innovations.
• For more information about our data collection practices, please refer
to the Dyson privacy policy at www.dyson.com/privacy
PRODUCT INFORMATION
Please note: Small details may vary from those shown.
Note your serial number for future reference.
Your serial number can be found on your rating plate
which is behind the clear bin.
This illustration is for example purposes only.
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