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23
• Food is undercooked. • Loss of power
• Food cooked on wrong setting
for cooking time
• Glass Lid not placed correctly
on the Cooking Pot
• Test the mains outlet with a
lamp known to be working.
• Check the Control Knob
position and the recipe details.
• Check the Glass Lid is
correctly placed and nothing is
obstructing it.
Problem Reason Solution
•
Fo
o
d i
s
over
co
o
k
ed.
•
C
o
o
ki
n
g
Po
t
was
u
n
der h
al
f
f
u
l
l
•
Fo
o
d co
o
k
ed t
o
o
l
o
n
g
•
C
o
o
ki
n
g
Po
t
pl
aced i
n
Bas
e
U
n
i
t
wh
i
l
e s
t
i
l
l
very
h
o
t
.
•
T
h
e S
l
ow C
o
o
k
er h
as
been
des
i
g
n
ed t
o
t
h
o
r
o
u
g
h
l
y
co
o
k
fo
o
d i
n
a f
i
l
l
ed C
o
o
ki
n
g
Po
t
. If
t
h
e C
o
o
ki
n
g
Po
t
i
s
o
n
l
y
h
al
f
-f
i
l
l
ed, ch
eck t
o
s
ee i
f
t
h
e
fo
o
d i
s
co
o
k
ed 1
t
o
2
h
o
u
rs
earl
i
er t
h
an
r
eci
pe t
i
me.
•
C
h
eck t
h
e C
o
n
t
r
o
l
Kn
o
b
po
s
i
t
i
o
n
an
d t
h
e r
eci
pe det
ai
l
s
.
•
C
o
o
ki
n
g
t
i
me ma
y
be
s
h
o
r
t
en
ed. C
h
eck fo
o
d i
s
co
o
k
ed 3
0
mi
n
u
t
es
t
o
1
h
o
u
r
earl
i
er t
h
an
t
h
e s
t
at
ed r
eci
pe
t
i
me.
Troubleshooting
Helpline
If you are having a problem with your appliance,
please call our Helpline, as we are more likely to
be able to help than the store you purchased the
item from.
Please have the product name, model number
and serial number to hand when you call to help
us deal with your enquiry quicker.
UK Helpline: 0344 871 0944
IRE Helpline: 1800 409 119
Spares: 0344 873 0710
Talk To Us
If you have any questions, comments, want some
great tips or recipe ideas to help you get the most
out of your products, join us online:
Blog: www.morphyrichards.co.uk/blog
Facebook: www.facebook.com/morphyrichardsuk
Twitter: @loveyourmorphy
Website: www.morphyrichards.com
Contact us
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