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Frequently Asked Questions
Problem Possible cause and solution
Neither milk nor milk
froth comes out of the
main dispenser.
The milk pipe is blocked.
Clean the main dispenser and milk pipework
carefully with the brush.
A fan can be heard even
though no drinks are
being prepared and the
coffee machine is
switched off.
This is not a fault.
Once a drink has been dispensed or the machine
has been switched off, the internal fan will continue
to run until the interior is sufficiently dehumidified.
The display lights up
but the coffee machine
does not heat up and no
drinks are made.
The coffee machine
cannot be turned off.
The Demo mode for demonstrating the coffee
machine in stores and showrooms has been
activated.
Deactivate Demo mode.
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