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34 TROUBLESHOOTING
TROUBLESHOOTING
FAQs: Frequently Asked Questions
Q: What are the best temperature settings for my freezer?
A: The default setting for the freezer is 0° Fahrenheit (-18° Celsius). Adjust these settings as necessary
to keep food at desired temperatures. Ice cream should be firm and ice cubes should not melt in the
freezer. To switch the display from Fahrenheit to Celsius, press the Freezer button first to wake the
display then press and hold the Freezer and Smart Grid buttons until you hear a beep and the settings
in the display change.
Q: What are the best temperature settings for my refrigerator?
A: The default setting for the refrigerator is 37° Fahrenheit (3° Celsius). Adjust these settings as
necessary to keep food at desired temperatures. To switch the display from Fahrenheit to Celsius,
press the Refrigerator button first to wake the display then press and hold the Refrigerator and Smart
Grid buttons until you hear a beep and the settings in the display change.
Q: How do I adjust the temperature?
A: Continually press the Refrigerator or Convertible or Freezer button on the control panel until the
desired temperature appears.
The numbers will cycle from highest to lowest and then return to the highest again with continuous
pressing.
Q: Why do I hear a buzzing noise from my freezer periodically?
A: This may happen if you do not have a water source attached to your freezer and the icemaker is
turned on. If you do not have a water source attached to the freezer you should turn the icemaker off
on the control panel.
Q: Why does the icemaker tray look crooked?
A: This is a normal part of the icemaker cycle. The icemaker tray may appear level or with a slight tilt.
The change in position is to assist in the freezing process.
Q: My freezer is powered on and the controls are working, but it’s not cooling and the display
shows “OF” (see below). What is wrong?
A: The freezer is in Display Mode. This mode disables cooling to save energy while the appliance is on
display in a store. To restore normal operation, press Freezer button first to wake the display then
press and hold the Freezer and Water Filter Reset buttons until you hear a beep and the temperature
setting appears in the display. Use the same procedure to return the freezer to Display Mode, if
desired.
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