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25
7. Troubleshooting
Check this list before contacting
the service. Doing so will save
you time and money. This list
includes frequent complaints
that are not related to faulty
workmanship or materials.
Certain features mentioned
herein may not apply to your
product.
The refrigerator is not working.
• The power plug is not fully
settled. >>> Plug it in to settle
completely into the socket.
• The fuse connected to the
socket powering the product
or the main fuse is blown. >>>
Check the fuses.
Condensation on the side wall
of the cooler compartment
(MULTI ZONE, COOL, CONTROL
and FLEXI ZONE).
• The door is opened too
frequently >>> Take care not
to open the product’s door too
frequently.
• The environment is too
humid. >>> Do not install
the product in humid
environments.
• Foods containing liquids are
kept in unsealed holders. >>>
Keep the foods containing
liquids in sealed holders.
• The product’s door is left
open. >>> Do not keep the
product’s door open for long
periods.
• The thermostat is set to too
low temperature. >>> Set the
thermostat to appropriate
temperature.
Compressor is not working.
• In case of sudden power
failure or pulling the power
plug off and putting back
on, the gas pressure in the
product’s cooling system is
not balanced, which triggers
the compressor thermic
safeguard. The product will
restart after approximately 6
minutes. If the product does
not restart after this period,
contact the service.
• Defrosting is active. >>>
This is normal for a fully-
automatic defrosting product.
The defrosting is carried out
periodically.
• The product is not plugged
in. >>> Make sure the power
cord is plugged in.
• The temperature setting
is incorrect. >>> Select the
appropriate temperature
setting.
• The power is out. >>> The
product will continue to
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