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CLEANING
Hand-Washing
Wash containers, lids, and blade assembly
in warm, soapy water. Use a dishwashing
utensil with handle to avoid direct contact
with the blades. Exercise care when handling
the blade assembly as the blades are sharp.
Thoroughly rinse and air-dry all parts.
Dishwasher
Containers, lids, and blade assembly
are dishwasher safe. Ensure the blade
assembly and lid are removed from the
container before placing in the dishwasher.
Motor Base
Unplug the unit before cleaning. Wipe
motor base with a clean, damp cloth.
STORING
Wrap the power cord around the cord
wrap on the underside of the motor base.
Store the unit upright and with the blade
assembly attached to the single-serve cup.
DO NOT store blended or unblended
ingredients in the cup with the blade
assembly attached. Use only the spout
lid when storing blended or unblended
ingredients in the containers.
DO NOT stack items on top of the containers.
Store any remaining attachments alongside
the unit or in a cabinet where they will not be
damaged or create a hazard.
10 11ninjakitchen.comninjakitchen.com
CARE & MAINTENANCE
RESETTING THE
MOTOR THERMOSTAT
This unit features a unique safety system
that prevents damage to the motor and
drive system should you inadvertently
overload it. If the unit is overloaded, the
motor will be temporarily disabled. Should
this occur, follow the reset procedure below.
1 Unplug the unit from the electrical outlet.
2 Allow the unit to cool for approximately
15 minutes.
3 Remove the blade assembly from the
container. Empty the container and
ensure no ingredients are jamming the
blade assembly.
IMPORTANT: Ensure that maximum
capacities are not exceeded. This is the
most typical cause of appliance overload.
If your unit needs servicing, call Customer
Service at 1-877-646-5288. So we may
better assist you, please register your
product online at registeryourninja.com and
have the product on hand when you call.
TROUBLESHOOTING GUIDE
WARNING: To reduce the risk of shock and unintended operation, unplug unit
before troubleshooting�
Control panel does not illuminate�
Make sure unit is plugged in. If the unit is powered on and no container is installed, the
unit will display ‘- -’. The available programs will illuminate after placing a container on
base and rotating it clockwise until it clicks into place.
Control panel doesnt turn o�
Remove container from base by rotating it counterclockwise and lifting it up. The
display with flash ‘- -. Unplug the power cord from the outlet. If the unit remains
plugged in, the display will time out after 3 minutes of inactivity. Press any button to
wake the unit.
Display reads “E1
If the display reads “E1”, unplug the unit from the electrical outlet and allow it to cool
for 15 minutes. Remove the blade assembly and empty the contents to ensure no
ingredients are jamming the blade assembly.
Doesnt mix well; ingredients get stuck
Using the Auto-iQ® programs is the easiest way to achieve great results. The pulses
and pauses allow the ingredients to settle toward the blade assembly. If ingredients
are routinely getting stuck, adding some liquid will usually help.
When filling the cup, start with fresh fruit or veggies, then leafy greens or herbs.
Next add liquids or yogurt, then seeds, powders, or nut butters. Finally, add ice or
frozen ingredients.
Unit moves on counter while blending
Make sure the counter and feet of the unit are clean and dry.
Lid or Pro Extractor Blades® Assembly is hard to install on the container�
Set the container on a level surface. Carefully place the lid or blade assembly on the
top of the container and align the threads so the lid/blade assembly sits flat. Twist
clockwise until you have a tight seal.
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